100% RUN AWAY! FAR AS YOU CAN! The WORST experience at Ocean Dental Group . First if all they change my appointment from Monday to a Friday, then they dont tell me what time my wisdom teeth removal appointment. I get there there late because I had to call the morning of to find out and its at 9am I called at 8:30am when they opened. Wow! geeze 30 minutes to get 4 cities over for an appointment in 30 minutes! (Sarcasm) the front desk receptionist was so rude and I mean she didnt let me speak when I arrived late because of them. They certainly had no issue calling me by the wrong name several times for text messages appointments calling me MARIA of all things! And they never even sent me a warning of an appointment change at all like seriously. The only reason I came back is because the insurance covers it thats legitimately the ONLY reason, and my insurance covers this dentist. Then they tell me my crowns were approved and I have Insurance paperwork saying they were denied like seriously. My whole week i was supposed to be "healing" is messed up because I scheduled this for pto and all my vacation time to recover and out of the blue they move it to Friday. Gee thanks! A whole 2 days to recover before my vacation and pto are used up and i have to go to work on monday! And seriously what kind of "family emergency" last from Friday to a whole week to next friday? I am beyond livid and furious. I have half a mind to go put a complaint at the Better Business Beaura because these guys have royally screwed me over in more ways than one. 1- they have the audacity to say im late 2- they keep calling me maria through text 3- legit can log into these computer with just a click name and username and password is on screen HIPPA much? 4- now my jaw clicks 5- my neck now hurts when I look to the left 6- seriously just Tylenol, Moltrin, antibiotics and a steroids for swelling 7-still having pain even regardless the medication they gave me and they didn't even give me Norco pain killers, those would have came in real great for the neck pain the doctor caused. Now im heading on monday to the doctor because my neck is pulsing regardless of the meds Then the doctor pulls the tooth so hard and I mean hard that my neck hurts and feels like whiplash ( I know what that feels like from a car accident years back) not to mention it was so rough he was forcibly opening my jaw the whole time, now my jaw clicks when I try to open my mouth, now my neck hurt also and so does my jaw from the hard pulling.and they have the AUDACITY to want to do my crowns H*LL NAH. the equipment they use doesn't even work! They were always worried more about fixing the suction tube shoving different tools into it to get suction back while im over here gagging on my own blood and saliva talk about to contamination of the sterile field. The only nice part was the nice DR. was (Asian descent) was so kind and understanding and was clear and explained everything clearly and was patient with me, not like the other doctor who did my extractions. I swear this place is ALMOST criminal. **** I bet a hillbilly could have done a better job with a pair of pliers and gauze!*** read more

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I just want to say how disappointed I was with my visit and overall my whole experience.how they made me feel like I wasn't a priority to them and they fill out my medical consultation request wrong.they ended up telling me they couldn't do a root canal on me after I had a referral from my primary care physician..and they just seemed lazy and weren't informative and I left feeling confused and made how I waisted my time on something they could of told me over the phone..I'm never going back and not referring a friend read more

Let me tell you something about ocean dental group. From the first time I ever started going there. I've been treated like family, yes family. From the receptionist, to all the assistances in the back. Can't forget the x-ray tech. Sweet, kind heart felt sincere dental crew, that have compassion for there patients. Always ready and willing to address any concerns.The dentist is awesome my dental work came out amazing. (Still coming back for more dental care). I've never experienced any kind of discomfort or pain. I would recommend my friends, neighbors and family. Thank you for your professionalism and hospitality, definitely coming back. read more

This place was disgusting! Stains all over the carpet and when I finally got in the chair the floor had ants coming in climbing up my chair. They wasted my time twice but made sure to take x-rays both times on the same teeth so they could get paid.the girls in the front are very rude and unprofessional.they made me waste months for nothing and I ended up going somewhere else! They deserve a ZERO! read more

I literally love this office...from the office manager to the Dentist. My oral surgeon is amazing..he is pain free an I mean it. I am getting implants 6 of them. They went in quick. Looking forward to my teeth already recommend 5 people. I found my dentist and will not go anywhere else. I am Deidre Hathor a Life Coach read more

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Got my root canal here, the main dentist guy gets 1 star but the front desk is friendly and the assistants are polite I would give them 5 stars but the actual main dentist that did my root canal(Dr. Cameroni) Not sure how to spell his name, but he would get 1 star. He was unprofessional and when I felt pain I lifted my left hand and kind of moved as I was startled by the pain & he yelled at me and said "I DON'T CARE ABOUT HOW YOU FEEL YOU DO NOT MOVE LIKE THAT AGAIN." Then they gave me 2 more shots of anesthetic and finally I was fine. This guy needs communication skills and needs to learn not to freak out with patients, very Unprofessional. I've never had problems with dentists in the past, I had braces for 7 years & even got all my wisdom teeth out, never had problems with any dentist til This One, literally the WORST experience I have ever had in my life!! read more

They need an option for negative stars. One is too many. This office is now on Wible Rd. I called for a root canal appointment because I had cracked a molar tooth and it was very sharp and had a hole filling with food. They told me they have a dentist that only comes once a month from out of town to do root canals. They set my appointment 2 months out. By that time it had gotten sensitive to everything. The dentist came in to numb the area and didn't say anything to me. He aggressively stuck the shot into my bone and I flinched. My hand must have hit his elbow and he thru the shot down on the tray and yelled "get her out of here" and walked off. I told him I was sorry I didn't mean to flinch, please don't make me leave. The assistant took off my bib and said for mine and their safety I had to leave. My mouth was numb and they didn't fix the tooth. I asked for a business card with the dentist's name and she wrote down just his last name on a generic card. DR. KAMRANI - Dr. Samir Kamrani whom is listed as a Bakersfield dentist @ 9510 Hageman Rd. #B. I could hear him telling another patient to stop whimpering that it just hurts. He has no compassion and is very rude. I ended up having to get the tooth pulled at a different place. NEVER GO TO THIS GUY! read more

This is a follow-up to the review with picture that I provided on Ocean dental 8 months ago. Not only did they crack my Eye tooth, they also refused to replace the crown on the tooth behind it. This made it difficult for my insurance to cover the removal and replacement of the crown on the truth behind it. You can see from the picture that I posted 8 months ago there's a big black spot on the side of the tooth. Ocean dental informed the insurance company there was nothing wrong with the tooth. When I had the crown removed from the tooth the truth was 99% gone it had to be completely rebuilt with resin so that they could crown it and there's no guarantee that the crown will stay on. No Ocean dental did not go to the work I went to a reputable dentist to do the work. Ocean dental did two root canals in one day on both of my eye teeth. The truth that broke still had a partial nerve in it after multiple x-rays another dentist was able to determine that the nerve is gone from the other Eye tooth but the root canal did so much damage to the tooth that the tooth cannot be crowned they completely hollowed out the back of the eye tooth in such an angle that the dentist to have given the second third and fourth opinions, say it cannot be safely crowned. I have to live with it until it breaks off and then I have to have it removed Ocean dental managed to permanently damage three teeth. It will literally cost me thousands upon thousands of dollars to fix the damage that they did to my mouth. They're only response is they're not responsible for crowns only root canals once they do a root canal they don't back it in any way. Do not do business with these people read more

5 stars isn't enough for this practice. I have anxiety when it comes to any dental appt. I felt comfortable from the moment I checked in, the front and back office staff is very nice and attentive, the were checking on me every few minutes as I waited, and thoroughly explained everything. The dentist that did my extraction was friendly and fast, absolutely no pain at all. read more

Unbelievable nobody to answer phones? I'm guessing if they can't hire a receptionist their work probably Isn't top notch either

Awesome dental office I choose them over western dental any way Ocean Dental Group made me happy the lady that clean my teeth was really nice I recommend this dental to anyone looking for a good dentist read more

We called to schedule an appointment, and they said they don't have a regular doctor right now so the Dr is only in office twice a month. No big deal at the time, scheduled the appointment which was 2.5 weeks from when I called. They called today at noon to confirm the appointment we had at 1 pm. We confirmed and were already on the way, as we live an hour away. We showed up at 12:40 pm at the Ming address listed to the doors being locked and paper covering all the windows. Upon calling the number back, they finally inform us that they switched locations to Wible. Before I could tell the receptionist that we would just be a few minutes late due to this, she put me on hold to "check on something" and comes back to tell me that the doctor had actually left the office about 20 minutes before. Meaning he left at 12:30 pm when our appointment wasn't even scheduled until 1 pm and we would now need to reschedule again for another at least 2 weeks out. Very disappointed and will never book with them again. read more

I want to start off by saying I always appreciate the girls help when I take my daughter in for her fillings, I know it's hard to make appointments sometimes, I love that Cynthia always takes her time to explain treatment and she's a perfectionist when it comes to her work you can't tell she even had a filling done and not to mention her attention to detail with the braces appointments and also Sabino my daughter talks about you two all the time. The funny thing is I came on here to express my thanks and a review stood out which is completely false because I believe I was there when my daughter was getting work done last week. My daughter and different lady came out saying how this lady was yelling a one of the girls while she was trying to explain things and she just kept yelling and she was making a scene trying to embarrass and intimidate the staff asking for management and saying she's law enforcement, if that is the case I would report her!! Lady's stay safe... P.S I hope she didn't scare this Dr away read more

If i could give anything less than a 1 star i would . There was an amazing female dentist in there who unfortunately moved away . I went and saw the new dentist Dr. Kamarnai who had horrible bedside manner. I informed him I had a fear of dentist from past experiences and he laughed. He told me my tooth needed a crown knowing that my insurance wouldn't cover it . He said he could put in a filling but it would probably break my tooth. I asked about the other crown type and he said they didn't do those when i had one done in that office in the past by the female dentist. He is a scam artist and I will be reporting him to the dental licensing board as well as to my dental insurance. read more

Great customer service, back office assistant's were very friendly. Doctor explained my treatment to me in a way I could understand. The treatment coordinator went over my financial options with me and they offer in house financing. read more

Never understood the meaning of zero stars until now. On July 22 I was told I needed a crown on one of my right molars. After explaining that i would out of town for a week in exactly 11 days and I didn't want to go with a temporary crow. I was guaranteed by the office manager that it would be no probably getting the permeant crown before that. She even said she called and would put a rush. At this point I agreed and they said they would start the procedure. I again waited because the staff had a new system that they had no clue how to use. The dentist literally told me "we don't know what we are doing sorry". After about 3 hours I finally got out. On July 26, after not being able to chew on my right side my temporary crown broke. I called and was told I could come in. When I finally was called back the dental assistants stated "oh sorry we didn't have anyone back here we would have called you sooner but you weren't even in the system so we didn't know you were here". She then proceeded to tell me I would be getting another impression for my permanent crown. I asked why this was as I was only there to get another temporary crown. She then said "oh that's not why you are here? They didn't call to tell you?" I explained no one had called me and didn't know what she was talking about. She then explained that there was not enough room for the lab to make my crown and that the dentist had prep my tooth again. I then again explained the urgency that my crown get here on time as I was clear since the beginning that I didn't not want to leave the country with a temporary. The dentist and assistants again assured me there would be no problem and they would call the lab on Monday. I again left with the temporary and assured my crown would arrive before 8/2/19. On 7/29/19 I received a call from one of the dental assistants saying that my crown would not be here before my trip and there was nothing they could do. I asked what happened with rushing my crown and she stated they never did that and my crown would arrive by 8/13 and they would call me to schedule an apt. 8/13 came and went and I never got a call. When I didn't hear from them I decided to take time off work to see what was going on. I then was told by the receptionist that my crown had arrived. When I stated It would have been nice to get a call. She had no answer as to why I hadn't heard from them. She then proceeded to tell my my apt had to be before 4. I explain to her I could no longer do appointments at the time because Was back at work. She stated that she could not do 430 apt. She then directed me to the office manager. The om said I had to do a 4 or early apt. I again explained all the above complications I had with her office and if they had done what she personally assured me would get done back on 8/2/19 this would not had been an issue. She then stated that it was not her office fault that the lab didn't have enough room. In the end she accommodated me for 430 on 8/21. I again went to my appointment for 8/21 where I was told my crown did not fit and they were going to have to take yet another impression to send to the lab. This is only what Yelp let me post it doesn't end there I still have no crow read more