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OCD Cleaners

4.0 (4 reviews)
Closed 6:00 am - 11:00 pm

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Molly Maid of Lake Country

Molly Maid of Lake Country

(9 reviews)

I scheduled a deep clean with Molly Maid before starting recurring service and was very clear about…read moreexpectations during the walkthrough with the owner -- I wanted a true deep clean including baseboards, vents, fixtures, and switches. Three cleaners came for about two hours, which seemed unrealistic for that scope. While some areas were done well (showers, oven, countertops), many others were missed. Baseboards -- which were specifically discussed during the walkthrough -- weren't scrubbed, several fixtures and vents weren't touched, light switches were still dirty, and the floors were mopped without being vacuumed first, leaving dog hair pushed into corners. After I reached out, the owner did send a crew back, which I appreciated, but many of the same issues remained. When I decided not to continue service, the owner's response was dismissive and defensive -- rather than taking accountability, he suggested our expectations were unrealistic and minimized the issues we pointed out which was especially odd since we had done a walk through together and some of the things he pointed out as areas they would clean were areas that were eventually missed by his own crew. Some effort was made, but the service did not meet the standards promised for a deep clean, and the owner's attitude afterward made the experience even more disappointing.

The cleaners were nice, but they missed areas every week didn't check their work to make sure it…read morewas done properly (floor corner). Be careful of the quote as it is wrong . At the time of our contract getting signed I was told 1-1.5 hrs. When I called today to cancel. I was told that my house takes a little over an hour and the price I pay barely covers it (even thought the quote said 1-1.5 hrs). Larry was very rude to me and made excuses for the poor cleaning. They missed spots that should have been easy to clean (was told that my house requires more time since it is harder to clean than most of the houses they clean). So be careful if you decide to use them.

OCD Cleaners - officecleaning - Updated May 2026

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