Was prompt and able to manage the work in a timely manner even when the scope of work drastically…read morechanged.

Great service! Good pricing! Would recommend. I appreciate Jeremy for being so straightforward…read moreabout the treatment and taking his time with cleaning my sofa !

I hired them to clean a 900 sq ft home of disabled relatives, which is kept clean but I…read morespecifically asked for a top to bottom deep clean to cover what they can't do or don't see. I would NEVER HIRE THEM AGAIN. things I was quoted on when first calling that weren't done: never touched the cupboards, just wiped down the 6ft of counter, did little if any wiping down of walls, windows were washed after they requested we take the screens off to save time, a neighbor came back, washed down the trim and sills and vacuumed the curtains before putting screens back on, ceiling fans weren't touched, mopboards weren't done, there are still BIG cobwebs in the corners by the table, they refused to do the walk in tub because of mold. It was actually bad soap scum and the neighbor cleaned it for them ( took 1/2 hr) shower rod was thick with dust and cobwebs, sink wasn't cleaned and I doubt if they did the toilet. I don't think they moved a thing, just dusted around it. When I said I would never hire them again, they said they would reduce the price. I agreed with $250, down from the $450 quote. when it was settled they contacted me and asked to change my review, which is why they have high reviews

I was notified in a timely manner when she was a little late. Tazhanai did an excellent deep…read morecleaning job. She was very professional. I would highly recommend her to clean. I was quoted a price when I scheduled my appointment. I was very happy with service availability and the company kept me informed with reminders and who was coming to clean.

Randy cleaned my carpets that hadn't been cleaned for awhile. He did such a good job. He was able…read moreto remove stains I didn't think were possible. Highly recommended.

My 3 couches were cleaned today by Randy owner of Extreme Clean Carpets LLC. Randy did a superb…read morejob. He handled every piece of furniture with such care. My furniture looks and smells like new. Randy is professional, skilled as well as a very kind person. I would use him again in a heartbeat and refer him to anyone without hesitation. Thank you Randy!

Luis and Steve did an excellent job. They were very thorough and careful around the furniture. We…read morewill continue to use J and S Carpet cleaners for the future.

The techs were great. We had a stairway carpet and a small sofa cleaned. Both look like new! Thanks…read morefor coming so quickly before the company arrived!

Carpet look awesome!! They were so quick to respond and get me scheduled. I had some questions and…read morethey answered them super quick. The guy who came was very knowledgeable and friendly. I think it was a good price. I have a large bedroom and small hall and they have a quick quote and stuck with it. Would absolutely book them again.

Hi I found FF to be professional and personable. A good job…read morewas totally done to our satisfaction.

We had a car drive into the front of our house. What was worse than that experience, was having to…read moredeal with Service Master. The project was scheduled to wrap up in 7 months after the accident (already a long time), and we finally settled with them after 19 months (and this was after they proposed extending the project another 6 months). We never had a true project manager, and as homeowners were forced to project manage it ourselves, while trying to balance full time jobs. The level of unprofessionalism and incompetence we had to suffer through with Service Master brought us to tears. We dealt with inexperienced employees/sub-contractors. There was no accountability because no one ever came by to review their work. The work was sub par as evidenced by the following: * We were asked to leave our home for 2 weeks, so they could complete the majority of the disruptive work. We repeatedly asked for a schedule so we would know what was being done while we were gone, but never received one. When we came home after 2 weeks, barely anything had been done. Of the 14 days we were gone, they had only scheduled work for 2 of those days. * This whole project was right at the beginning of Covid, and we had multiple ServiceMaster employees in and out of our home on a regular basis...and they were not wearing masks. I had to ask them no less than 3 times to please wear masks. On a particularly hot day we offered a ServiceMaster employee a soda, his response was "no thanks, I can't taste anything anyway". So they were still sending employees to our home that were known to have Covid. * They installed the wrong size window in the front of the house where there was a matching window on the other side. We had to point this out to them. The response we got was "Can you live with it?" * They had to repaint a bedroom due to cracks in the wall. It took them 4 attempts to patch up the cracks, use the right color, remove the paint they had gotten all over our floors and ceiling fan. * They had to re-wrap load bearing beams in cedar because they destroyed the original ones. The first time they installed the cedar, one edge of the board wasn't flush with the ceiling...by 5 inches. They left it like this for a few weeks until they had time to return. * They decided not to frame out the living room in the way it was originally. Response: We aren't really going off of drawings or plans but doing it from memory/photos. * They poured a new concrete pathway...on a day it was raining pretty hard. This resulted in chipping and pitting almost immediately. Then they came back to "resurface" it, which again resulted in major cracking within weeks. They also poured our front stoop and it had a huge dip in it, so they then had to come back to pour another step on top of that. All in all, they attempted the concrete work 3 times and then determined it needed to be completely torn out and re-done. They also cracked the foundation using a Bobcat to recklessly remove the original stoop. Had to complain to get them to fix the cracked foundation. * They determined that they didn't need to cap off the foundation or use flashing around the base of the stone work. In order to get this remediated the correct way, we needed to threaten to contact NARI. That was the only way they would complete the job up to code. * They determined they didn't need to caulk around the trim work on the outside of the house, which we now need to pay for out of pocket. When we received the final invoice, there were thousands of dollars worth of charges on it for line items that they never did, or instructed us as the homeowners to do. We had to go line by line and add up everything we were incorrectly charged for. I have attached just a few photos of the dozens I have, showing what ServiceMaster considered completed work. They did not proactively catch any of these issues. Instead as the homeowners we had to report the issue, document it, and then deal with the subcontractors to point out what was wrong and tell them how to fix it. In hindsight, I wish we had gone to NARI or gotten a lawyer involved. The headaches we went through with this company were absolutely not worth it.

Nathan did a remarkable job on our house. His attention to detail is above everyone else! The…read moreOwner of the Company should take note of Nathan's Communications Skills! He "Listens" to the Client "so well" to determine the Client's needs. He emphasizes with the Clients situation and offers remedies. This young man has obvious Management Skills and should be elevated to Expediter at the very least or a Management Position. Additionally, the young man he had with him when we first met them was also really great and so personable! Thank you Nathan for making this a great experience! The Flemmings

So many beautiful rugs to choose from. The guys were so helpful and friendly and helped me pick…read moreout a rug that we love. Going again to pick out another rug. Love the place!! Lynne

Bruce Shabahang went above and beyond to assure my rug buying experience was perfect. And…read moreperfection it was. The rug is exceptional. The quality is superb. The colors are amazing. The size is perfect and the rug looks absolutely beautiful in my space. This rug is literally the foundation of my entire house. It sets a wonderful, warm and luxurious tone for my living space. And then there is the service. Far more than was expected. Bruce was professional yet friendly and very accommodating. Shabahang Rug Gallery is a 6 out of 5.

Had set an appointment and didn't show up, i had to reach out to him and he said he couldn't…read moreservice but didn't give me a notice if I hadn't reached out. I understand same day service could be impossible but if that was the case why would you agree to do it in the first place should've just told me it wasn't possible and I wouldn't had been waiting. You are the one who said you were available today.

Derrick did a fabulous job on our windows. He is a very hard worker and I would not hesitate to…read morehire him again. Great communicator!