This place is so mysterious. Let me explain...
Over the last year I've dropped by The Occult Bookstore on four separate occasions.
The first was a Sunday (I don't recall the time) but I just happened to be walking by so I tried the door and found it open, only to immediately have someone shout "we're closed!"
"Bad luck I guess? I'll make a point to come back some other time" I thought.
The second was a Monday around 5, I was in the area and they were closed. I just figured: "My bad, I'll make a point to check the hours next time."
The third time was a Sunday this winter and I was out running errands, made a note that I wanted to check it out and double checked their times. I got there at 5:40 only to find the door locked, no note, no nothing. Appears to have closed early. Who knows‽ No way to tell. So mysterious.
And finally... today. This time I checked the website to confirm their hours before going. I then drove myself and my wife 20 minutes down to the area specifically for the visit and spent another 10 more minutes driving around in circles to park.
Finally, we get a spot and walk up a few blocks to be greeted by a sign on the door that says 'We're Moving!' and lists a new address.
However, there is nothing to indicate if the shop is open or closed today, and since plenty of shops announce moves on their doors in advance and stay open, we tried the door... And it's open!
"Finally!" We then walked in. While there was some boxes and clutter, and the shop looked fully functional but no one was around. Noticing a bag check sign, I pause at the front to look for help.
Suddenly a man and woman come running from the back clearly panicked and one says "we're moving!"
Confused I paused, assuming they're saying to explain the mess?
So I then said, "okay..." and step further in waiting for some signal of what to do and then finally the woman curtly says: "We're closed!"
"Oh, okay. Sorry." I replied.
My wife then chimed in: "Thats unfortunate, we keep trying to come here and you're always closed when we do!"
"Well, you'll have to come check out our new space when it opens" the lady responded
No apologies. No further engagement, we were just rushed out the door.
Disappointed on the car ride home, my wife checked their website and sure enough, we didn't miss anything... they still have their hours posted and no notice of a move.
From there we checked elsewhere:
Apple Maps says they're open.
Yelp says they're open.
Google Maps says they're open.
Facebook says they're open.
But they're not. They're closed. How is anyone supposed to know? It's a mystery!
But we definitely both got the impression that they were annoyed with us for trying to come in. Their sign does not say closed, their door is not locked, so, how is this our fault? Another mystery!
Maybe if I already liked them on Facebook or subscribed to their mailing list, I would have known? But why would I have done that since I've never actually succeeded in visiting the shop? Mystery.
Honestly I wouldn't be half as annoyed as I am right now if they had *at least* said "Sorry" but nope. I'm apparently the idiot for trying to support their shop.
It doesn't feel good to try to visit a business only to be treated like a nuisance for trying to do so. Is it not safe to assuming a business's own website would say something like that?
The fact that this business is closed to move and made seemingly zero effort to inform anyone who is not a regular doesn't bode well for it. And the way we were treated today definitely doesn't make me want to come back. How am I even supposed to know if and when they'll really be open?
It's a mystery I've yet to solve, but I'm about ready to give up. read more