We saw Dr. Ronald Kirkwood for the first time today and he was amazing. He was informative, kind,…read morehelpful and was very considerate of my husband's tonsillitis diagnosis. He made us feel at ease with his condition and offered some solutions immediately. To be honest, from the minute I called and Veronica answered, it was a pleasant experience. They were able to fit us in the same day even as new patients. The nurse practitioner and nurses were all super friendly and helpful and made us feel so comfortable. We have found our family physician.

Horrible.....scheduled a 8:30 appointment a week before...sat in office till 10:08 till i finally…read moregot seen...and doctor didn't even do any good for me.

I had to come here for a mandatory drug screen for school. The main clinic area was full. The side…read moreclinic that does all the screenings had probably 5 people ahead of me. I was in and out in about 30 minutes. Less than the amount of time it took for me to get here from my side of town. Clean facility, helpful and courteous staff.

Th nurse practitioner should be fired, or lose her license for verbally assaulting a mentally…read moredisabled persons, and continuously raising her voice and demanding i recognize her sleep deprivation as more pertinent than the fact i was going through proplanolol withdraws as i was weening of the medication WHICH I HAD COMMUNICATED at the start with the nurse, I suppose it's to be expected from so called professionals that take all thier notes on a stack of post-it notes. entirely unacceptable, and this entire pop and son hack job of a dr office should be shut down. These people call themselves professional, but this was by far the worst medical "professional" experience of my life.

I can't say , visit and experience it yourself, one of the best, very intelligent, understandable,…read morelistener and solve your medicals problems, always smiling

Very pleasant experience! I love this bank!! They are friendly and very professional! Everyone is…read morewilling to help you and meet your needs! Great People

The two male nurses that are suppose to be taking care of me have NO bedside manner at all…read more One of them told me he's acting this way because he has 8 patients to take care of. Like somehow that's my problem and an acceptable reason for being matter of fact about everything. I waited an hour and a half before they decided to give me pain meds in my I.V. The pain is so bad in my head that I'm shivering to death and there are no blankets, no pillows, no way to control the TV , and no way to control the lights. And I'm paying for this?....WoW!!! I'm about to yank this IV out and get me an Uber back to my truck. I'm over this already. Been here 2 hrs and still know nothing.

Not my favourite doctor's office in the world, but they are fairly quick to see you once you…read morearrive. The drawback would be that I don't think I have seen the same doctor twice, it's always someone different, which means re-capping the medical history because like most medical professionals, they can't be bothered to read your chart. They prefer if you have an appointment, but there is a time allotted for walk-ins every morning, which is good when you are sick but don't want to miss work.

I have been a patient of Dr. Sack's for many years, and absolutely adore him..I he always takes…read moretime to discuss any problem I may have. Usually easy to get an appointment and the wait is generally not too long once you are there...I really wouldn't want to go anywhere else.

Dr.Johnston is a very caring doctor. His staff is friendly also. I would highly recommend himread more

Front desk staff could use more training, I don't know why they seem so mysterious but I ignore it…read moreassuming it's a business tactic. If you owe more than a cent they won't let you see your doctor until you pay up and will have this conversation with you out in the open for all to hear. I was a Kelsey patient for years and I highly recommended OBGYN Dr. Findlay-Smith. But the staff service is poor and could be avoided by going elsewhere altogether.

I've had multiple appointments at Kelsey, and unfortunately, my experience with the front office…read morestaff has been consistently disappointing. More often than not, the front desk employees come across as passive-aggressive, rarely acknowledge patients when they arrive, and don't seem welcoming or friendly. For many patients, the front desk staff are the first people they interact with, often when they're not feeling well or are already stressed. A warm greeting and a little kindness can make a big difference. Instead, the interactions often feel cold and uninviting, which leaves a negative first impression. I hope Kelsey will provide additional customer service training to ensure every patient feels acknowledged, respected, and welcomed from the moment they walk through the door.

One of the most personable and caring doctors & staff in a very nice, clean, well run environment…read more They treat you like camily

Not the first time having this experiance, arrive for my scheduled appointment. Wait in the waiting…read morearea for over an hour to 1 hr 1/2. Observe 15-20 patients check in and get seen and depart. Dr. John is a great doctor, but the service time in averaging a three month appointment scheduling availablity and processing time to be seen at your scheduled appointment is not worth the wait.

Today I had an appointment scheduled for 11:30am to see my PCP, Dr. Toby Kirkwood at Kirkwood…read moreMedical Associates. Mind you, I've been going to this clinic since 2008. I arrived there at 11:05am and checked in. I sat in the waiting room patiently waiting to be seen. At 12:40ish the nurse called my name to be taken in the back to be seen and get vitals taken. She noticed that I was somewhat irritated as to having to wait so long. She said she was sorry but that was just the way the Dr was, meaning Dr. Toby Kirkwood. I told her it was unacceptable and I'm not going to tolerate it. She apologized and said that she would check back in with me in a little while. 5-10 minutes later, she came back and said the Dr would be another 5-10 minutes before he would see me. I told her no ma'am I'm not going to wait another minute and I walked out without seeing anyone today. I told her this is the last time I will be back to this clinic. I had another appointment next month but on my way out, I stopped by the desk and canceled it as well. I did receive my co-pay back that I had paid for today. I refuse to wait over hour half too 2hours to be seen. My time is just as precious as his......POOR SERVICE!!!! Watch your time!!!!