We needed our grout on our shower floor to be cleaned and lines of grout to be repaired on the…read moreshower walls. I contacted Steve and he was very knowledgeable. He explained the different options I had and was very forthcoming and transparent about the entire process. When the appointment came, he was on time and explained everything that was going to be completed. His tech was also extremely knowledgeable. Steve and his tech did not try to upsell any additional services. Overall we are happy with the work that they ended up completing. I would definitely recommend Steve the Grout Guy.

So happy to have come across Steve on Yelp. I reached out to a few companies and he responded right…read moreaway. I sent him photos and he walked me through recommendations and quotes over the phone. He was able to squeeze me in the same week which I really appreciated. Called to confirm the appointment the day before and arrived on time. He was quick, friendly, informative, and professional. Will definitely be using him again in the future!

Hector was great! He made this project a very pleasant experience! I highly recommend this company…read more Hector and his employee Robert were on time, cleaned up at the end of the day. I removed my in-ground spa and used Hector to clean my bricks, cut them, installed rebar, place and grouted the bricks. He also removed the plastic junk my patio cover people placed in my old patio cover post holes and installed rebar all on day one. Poured the concrete and continued my salt finish on day two. Today he came and swept up the salt, hosed it down and see the results! I had spoken to several handymen who didn't want to do this job as well as got a bid from another masonry company with a price I was shocked with who was recommended to me. I found and contacted Hector through Yelp, got his estimate which was a price I could afford as a newly retired person. It's beautiful! I'm so happy!

Hector (and crew including his Dad) did an amazing job! I have to say that I was very skeptical…read moreabout how these 50+ year old stucco walls would turn out. Needless to say, there were a few challenges we discovered as the walls were stripped and prepared. As you can see in the photos, Hector did such a beautiful job with the restoration! We needed to fix the front yard wall for curb appeal. The back yard wall is in the line of sight when opening the side gate. Everything looks spectacular! Thank you, Hector!

Great service, honest work, and super friendly. Would 5/5 recommend for anyone who needs any labor…read moredone at a fair price. He was super communicative so I was able to text for an appointment and have him out within the next business day. He and his son did a great job re-caulking sink and bath tub doors.

Jim is a very nice person to work with. I got some furniture without manual, but he is still trying…read morehis best to help assemble the furniture. I'm very grateful for his work . The shelves look very nice . Thank you Jim

Garrison was awesome. Super responsive and hard working while providing a competitive price. He…read morefinished our bathroom tiling in short order and we're super happy. Will definitely be hiring him again in the future.

We were introduced to Garrison by his brother after he chose to relocate to the east coast…read more Garrison stepped into our project that was started by his brother Evan. The level of quality and work ethic are equal to his brother. We are happy we made the transition and will be working with Garrison on future projects.

We are absolutely thrilled with the product and service we received from G & A. From the moment we…read morewalked through their door, Brandon assisted us with a level of care that made both my husband and I feel like we were a family member. We added on a 200 sq foot master closet room and originally went to G & A to look at carpeting for the new closet. Not only did Brandon spend a lot of time with us on the carpet (which was a small job), he inquired if there was anything else they could assist with. We quickly learned that G & A does not just specialize in flooring, they provide a wide variety of services. In addition to carpeting, we needed painting, stone for countertops and expanded our project to replacing the tile in our laundry room (a long want on my wish list). I got 5 bids for painting and when combining all the above services, Brandon came in with the most competitive pricing. We went with G & A and are so happy that we did. I never felt like he was trying to upsell us and we felt their prices were very fair. In fact, Brandon offered us options with the stone that were more economical than other brands. Brandon was with us every step of the way! When the tile I picked out for the laundry room was discontinued, he found one very similar which I ended up liking better anyways. When they started the laundry room project, while removing the old baseboards, there was an issue with some of the drywall. Brandon quickly stepped in and had one of his guys perform drywall repair right away so as to not stall the project. They removed and reinstalled the washer/dryer as well. They also updated the 20 year old baseboards to match the rest of the house. All of G & A's laborers that worked in our home were courteous, knowledgeable, and professional. Brandon kept us advised every step of the way. I STRONGLY recommend G & A for any home improvement needs you may have and don't forget, they do way more than flooring! I am attaching some photos of the closet where they laid carpeting and installed quartz, the tile & painting in the laundry room and the painting of the living room/foyer where the new closet was built above.

I randomly went to the showroom on a Friday while looking for tile for my shower that we were…read morerenovating in our home in San Clemente. I was shown around by a very nice man (Cesar) and found the perfect tile for our shower. He let me borrow the sample for the weekend which was incredibly helpful. I showed the sample to my wife and she loved it as well. On Monday I went in and purchased the amount of tile my installer recommended. On my excitement of buying I did not read and was not told that all sales are final. After finishing up our shower which by the way came out perfect, I called and asked if I could return one full box for a refund. No was the answer and I was out $75.00 and have a box and half of tiles that will never be used. My suggestion is be very certain of measurements because once you sign the invoice you have cross the road of literally no return. My shower looks fantastic I could not picked a better tile and my installer (FRG Tile Installation) did an excellent job, just be wary of the no return policy so your not overpaying with no option of a refund.

Joe did an excellent job -- A+ -- on my shower replacement and I am very pleased with the result…read more Joe came to estimate the work, providing good suggestions (enlarging size, adding bench, angled glass enclosure). He gave me a reasonable price with no pressure. The job involved removing the old tub/shower, replacing the plumbing, building a bench, wet-mopping, adding cement-backing, installing porcelain tile, replacing the flooring, adding drywall (including re-stucco-ing, and repainting). Each team - demolition, plumber, framing, wet-mop, tiler, dry-wall/painter - was professional, competent, hardworking, and clean-minded. Keep in mind that this is not a one day job --- mine took 1 1/2 weeks. Joe was always responsive to my calls and kept the job moving. Also, his quote does not include the glass enclosure. Joe sent me a good glass enclosure contractor and he added an additional week - 1 day for estimate, 5 days to cut/temper the glass, and one day to install. I enjoyed watching them work. To get the job done right, there is a lot of expertise involved. My wife was so grateful that she always provided snacks and water for the crews.

I strongly dislike giving reviews lower than three stars. Unfortunately, I cannot give more than…read moretwo stars here, and I should only give 1 star-. My experience with Joe, the manager who handled most of the communication, was terrible. In my opinion, he did not have enough hands-on construction knowledge to properly manage a remodel. He seemed to rely almost entirely on what his employees or subcontractors told him, even when they were wrong. When I pointed out mistakes, he often pushed back, blamed me, or tried to make me pay to fix issues caused by his own crew. A few examples: -We specified grout colors, and they used them on the wrong tiles and areas. -The wrong sinks were ordered. -The wrong faucets were ordered. -The wrong tiles were ordered. -The wrong counter top was delivered. -Kitchen cabinets were faulty and installed improperly. -They promised one type of flooring, then delivered something completely different, including a different color, and installed it incorrectly. -They tried to conceal faulty piping inside my walls. Had I not walked in unexpectedly, I would never have seen it. -They poured a foundation for a small extension without making it deep enough or installing a moisture barrier. We now have tiles showing signs of moisture damage. -They did not repaint several rooms. They cleaned the walls and then claimed the rooms had been painted. -The electrician made serious mistakes, including issues that almost caused a fire in my house. The overall pattern was simple: -They made mistakes. -I had to catch the mistakes. -Joe often tried to shift blame. -They tried to charge me to fix problems they caused. I also felt like Joe tried to take advantage of me financially. He handwrote the quote and invoice, and I trusted that the items we discussed would be handled as agreed. Later, he tried to back away from what had been discussed and claimed certain items were not included. Only after I involved the owner did Joe back down and admit he had made a mistake. There were also major management and communication problems: -Joe is not the contractor who owns the business. -From what I saw, there was no professional contractor consistently supervising the crew. -Joe would come by occasionally, look around, speak with the crew, and leave. -The crew often seemed confused about what needed to be done. -Communication between Joe and the crew appeared poor, which caused constant errors. The crew was also a revolving door. Different people came on different days. One person would start the flooring, and others would come later to finish it. The same thing happened with tile, plumbing, electrical work, and other parts of the project. Each time someone new showed up, they seemed to have little or no idea what had been agreed to. Joe also asked personal questions that made us uncomfortable, including: -Where are you from? -What do you do? -Can I see your cars? -"Wow, you went to that restaurant? It's very expensive." -"This was an expensive house. You must be very rich." That felt inappropriate and uncomfortable. Overall, this was a nightmare experience. Never again. The only reason I am giving two stars is that they finished quickly, and by the end, I was simply relieved to have them gone.

Way better than the other place we went to. They have so many great floors to choose from, with…read morevery clear info on what is better water proof and scratch resistance, etc... they have a lot of those floors in stock so pick up is super easy, and they have great return policy. Plus the prices are very competitive and affordable on many of the floors. We went elsewhere and had a horrible experience, when we came here it was so much better.

I left the store today just feeling so accomplished and it is all thanks to Alex M and the time he…read morespent making sure I got all my items ordered. He was on the phone with different locations making sure I get all my item shipped. My go to guy from now on when I visit Floor and Decor.

Romero is the bomb. He was meticulous and precise. Cleaned his work area and showed up on time…read more Definitely recommend

Romero was punctual and great at communicating through out his service. Very knowledgeable about…read morestone and tile work. Fair price and quality work product. Does not juggle numerous jobs. Stays focused on your project to completion. Honest fair and straight forward. His helper Francisco was respectful and mindful to keep the project clean.