I rarely write reviews, but this experience has been so frustrating that I feel obligated to warn…read moreothers. I have prior experience with high-end home automation systems, including a professionally installed system in a 12,000 sq ft home that worked flawlessly for years. Based on that background, I had clear expectations for quality, reliability, and professionalism. Unfortunately, this company failed on all fronts. This project cost approximately $30,000-$50,000, yet from the beginning, the work was disorganized and inconsistent. The technicians who came out often appeared inexperienced and unsure, as if they were learning on the job. I repeatedly had to explain basic issues myself, which is unacceptable at this level. One of the most critical problems is the doorbell camera system. It frequently does not ring inside the home, causing me to miss important deliveries from UPS, FedEx, and USPS. This is a fundamental function, yet it has never been properly resolved despite multiple visits and attempts to reprogram the system. At one point, they blamed my internet and insisted I replace a highly reliable router. I spent nearly an additional $1,000 following their recommendation, but the issues still remain. This clearly shows a lack of proper diagnosis and technical understanding. Communication has also been extremely poor. Before the contract was signed, responses were immediate. After payment, support has been inconsistent, and my recent email has gone completely unanswered. That is not how a professional company should operate. In addition, I cannot recommend the Control4 system itself. The application feels unstable, poorly developed, and full of ongoing bugs. Even a quick look at user feedback reflects widespread dissatisfaction. For a system at this price level, this is simply unacceptable. Overall, this experience has been extremely disappointing. Based on my experience, I strongly advise others to look elsewhere if they expect a reliable, professional, and properly supported home automation system.

I highly recommend ReelTime! I got estimates from several other A/V companies and all they wanted…read moreto do was sell me the products they rep, upgrades I did not need, and at an inflated cost. ReelTime saved me money and sold me just what I needed for my home upgrade to some of my outdated and not properly working components. They presented me options based on budget. Steve was straight forward and knowledgable, Lalo the technician was so helpful and great at what he does. I won't use anyone else for my future upgrades,etc. Honest and friendly people! Jim J.

Hi Yelpers, Don't be wary about hiring Install4less for a…read morejob because they're very professional and there workmanship is top quality. Five stars easily. Troy mounted my father-in-law's 50" LCD above the fireplace with perfection. From start to finish, these Troy was professional and friendly: - Tory called to say they were on the way and arrived right on time. - first thing troy did when he arrived was lay down drop clothes to protect the fireplace mantle and the floor . - walked me through the installation, answered any questions I had, and didn't start the work until I had approved the TV positioning, outlets, wiring, holes, etc. - cleaned the entire area, including wiping down the drill dust off of the walls. Loved that! Best price & value- better priced than Paul Tv's, that's for sure. Paul TV quoted about $250 MORE. My father-in-law and I are so happy with the work and service provided by Install4Less. We would recommend them to friends and family without any hesitation!

I had a wonderful experience with Install4Less yesterday. I have been looking for someone to…read morecorrect and optimize all of my home entertainment equipment. This wasn't a huge job, which makes it harder to find someone that will do it and do it correctly. I found this company on Yelp yesterday around 1 pm. Amazingly they booked me a service call at 5:00 pm. Omar was our guy and he was prompt, professional, courteous and engaging. He really spent the time listening to what I was looking to get done. Omar never tried to up sell me anything. He just gave me his thoughts and opinions on how I might improve my Home Theater experience. It worked because I went online, with his help, to Amazon.com and ordered a new receiver and Apple TV. Omar guided me to the best site for prices. I am totally excited about my new purchases and Omar agreed to come back on Monday to install both. I will most likely being adding some new front speakers as well from Omar. As I told Omar, people are starving for this level of service and I fully expect he will be quite busy in San Clemente given the number of people I know that will want his help.

I would highly recommend Nathan for all your AV work. He is extremely knowledgeable and through in…read more AV systems and electrical work. He faced a number of issues with my installation and was able to find solutions for all of them with patience and expertise. His pricing is very competitive. I would say don't bother shopping around for someone else. If there were 6 stars, I would give him that.

We needed two brand new TVs mounted on the walls in the bedroom and living room, one using the…read moresupplied mount and the other using a mount we bought on our own. Nathan did an amazing job. He arrived on time and ready to do the job. He was very knowledgeable and installed them both quickly. And he was very neat and cleaned up any mess he made, which was very little. Most importantly, Nathan was very personable and patient and took the time to answer any questions we had. He was careful to ask for our input about placement so that we could get the most enjoyment from the TVs. When he finished each install, he expertly programmed the televisions so they were using their full potential. He also gave us some recommendations for future improvements once our cable system upgrades to fiber optics. It's impossible to recommend Nathan enough for his professionalism and expert knowledge. His prices were very fair and he was very transparent and broke down his charges for us. We appreciated that! If you live in Laguna Woods, he has installed many TVs in the area for many of the residents. He is very patient and trustworthy, which is important to the residents since most tend not to be very knowledgeable about the latest technology and they are , after all, inviting someone into their homes. We will definitely reach out to him again! Thank you, Nathan!

Jeff came out the same day after we had a completely botched job by another installer that barely…read morebegan our job. After surveying the home, he came back the next day and went straight to work. He worked hand-in-hand with painters that were at our home to ensure all of the work would be done the way we needed. Surround Sound: - Jeff ran wire and cut clean holes to get the downstairs surround sound done. The other installer we had previously screwed everything up and Jeff fixed everything perfect. - He was very clean with his installation and installed the wall bracket for speakers as well Outdoor Speakers: - Jeff ran speakers to our backyard and courtyard. All wires ran to where the surround sound speaker wire was coming out of CAT6 Outlets: - Upstairs, Jeff took multiple days in getting CAT6 to all of the guest rooms plus loft area with little to no crawl space in the attic. It was impressive how clean he was able to make it for the installers and finished within a good amount of time Jeff is not only fair on his pricing but he is very efficient. Would recommend to anyone.

I have a home with a left over home automated system in a rack with wire hanging everywhere. I…read morecalled other services and got no response when I explained our situation with the closet full of electronics. I was lucky enough to find Superior HDTV Installation. The owner, Jeff , came over with in a hour. He looked at the system and said it was no problem. i called COX Cable, the guy came over and was confused, he looked at Jeff and asked for help. With in a couple of hours seven TVs were working, surround sound was sounding great. Let me say, Jeff came to the rescue. He is from Texas, polite and understanding., willing to help and make things work. Give him a call. David Culpepper

Thank you Ramon for all your help! You are very kind, reliable and very informative! I will be…read morerecommending your company to all my friends that have electronic needs in OC!

Ramon and his team did an excellent job installing our new 77" big screen tv, running new wiring,…read moreinstalling a Sonos music system and help set up and improved wifi system. We successfully "cut the cord" and we are running streaming services directly to my TV on my high speed WIFI. Ramon came out for a consultation and helped us get the system up and running. We are very pleased. I plan on using Ramon on any future projects.

I've had them out to do several jobs over the past 4 to 5 years. The most extensive was recently…read moreadding two Frame TVs and a three zone, Sonos sound system throughout the house. I love my eight speaker outside system (Sonance). I love it all. They picked quality components and installed them expertly. OC AV Installs are extremely capable and responsive. Great work done at a fair price.

Eric was able to fish wires through our walls for Ring cameras like a house surgeon - remarkably…read moreskillful! Highly recommend!

Chris was very professional and friendly. Chris's prices are very reasonable and he did excellent…read morework in a timely manner. Chris installed two TV's and wall mounts in my house. When he was done, Chris cleaned everything up and the work was top quality.

I had an 85" Samsung TV mounted on my wall. Chris was excellent and our installation looks…read moreperfectly centered and level. Very friendly, very thorough and very accommodating. I would definitely recommend this company and plan on using them for any future needs. Thanks so much Chris

This is the second time I have used Steve. I called him in a panic because we are moving in few…read moredays and my movers just told me they would not remove wall mounts for TV. He told me no problem I can help out. He got here at 7:00 am and made sure the mounts were down labeled for moving and organized. His pricing was reasonable and he comes when he says he will come and does awesome work. He is knowledgeable and customer focused.

Steve was super responsive and professional in our interactions. He not only price matched the 65…read moreinch Samsung OLED tv I was going to buy from a big box retailer but beat it by $100. He installed the new tv and swapped out my old tv in another room and installed it on a bracket that swivels out. The whole project took him a couple hours and he cleaned up afterwards. He was great and would certainly use him again!