3.5 star hotel at a 4 star price!…read more W Punta de Mita is a fine hotel, tucked about 45 minutes away from Puerto Vallarta on a no traffic day, and maybe 75 minutes if there is bad weather. Two pools, one for all ages and another solely for adults. I think there were really only 4 restaurants in the entire hotel site. Chevycheria, which is a beach ceviche spot. Spice Market, which was Vietnamese. Venazu, which admittedly I didn't visit. And Rubra, which has a $200.00 tasting menu. There's also the pool food, which was perfectly adequate. If you're more of a vacationer than a traveler, then I think you'll find your stay here more than enjoyable. It is a hassle trying to get an uber to get you to the airport or to puerto vallarta, but there are also 2 or 3 other hotels in the area, so there may be drivers around. Regarding my experience, I was slightly annoyed that I didn't get a Marriot Elite upgrade to my room (the hostess said since I booked with points, that was a no-go). In reading someone else's Yelp review, they mentioned they at least got free breakfasts, which annoys me even more now since I wasn't offered that. Cleaning was spotty, as the first day the room wasn't cleaned until 6:00pm or so. The next day the room wasn't even cleaned at all. Overall, not an incredibly huge fan.

We had the absolute BEST and I mean BEST trip ever at the W Punta de Mita. The W Punta Mita took…read morecare of every wish and need going above and beyond at every step. It was pure relaxation and amazing vibes all around. The property is truly stunning from the rooms, to the restaurants, the pools, the beach (our favorite), and the spa (absolutely must book something at the Spa to experience it). The excursion we booked was great and very easy to coordinate as you can book through the hotel. Truly what made this trip so special though was staff. They were absolutely amazing and all so kind. From the front to desk to wait staff to spa to bellhops. A couple special shoutouts below and I hope whoever is reading this gets to meet them: Itza: AMAZING poolside service. We loved getting to know her and she was so kind to us and remembered our orders after the first day so we would come down to the pool or back from the beach and have our drinks waiting for us. Augustino: Incredibly friendly and anticipated everything we could need. He had waters waiting for us at our chairs, drink refills just as we finished our current drinks, great food recommendations, and even better conversations. Gabby: At venazu she was our waitress on our first night and she was so fun to talk to. We chatted with her throughout the rest of our stay and is so much fun! Marco: FANTASTIC bartender at the living room bar. Was so nice chatting with him and having him make some cocktails or trying new liquors we haven't had before. Leiti & Gustavo: Both were fantastic at the front desk from check-in to check-out. We stopped by a few times throughout our stay to check on things and they were always so kind and helpful. Estella & Josue: Both helped us coordinate transportation to and from the airport and also an excursion to the marietas islands (you MUST go). Josue was so detail oriented and very easy to work with and Estella was amazing too. We will definitely be coming back again and making it a yearly trip :)

Had an AMAZING stay at this resort…read more The resort is pretty hidden and not easily accessible, so it very private and luxurious. When you enter through the front gates, they check every car entering to make sure they are guests. Then you drive through a pretty, scenic route to the hotel. The service was excellent from the first moment of arriving. We loved the room we stayed in, it was huge and had everything we needed. The hotel is very private so we did not have any other guests staying that close to our villa. During our stay we noticed there were not a whole lot of guests which was very nice. The ratio of workers to guests was crazy, there had to be 5-10 workers per guest. The layout of the resort is spread out so we did a lot of walking. Our villa came with a dedicated butler to our room. He helped us with anything and everything we needed. We definitely felt very spoiled! There are several pools and they are all amazing. One is a private pool for adults only. However there were only a few kids we saw the whole time we stayed here. The restaurants have amazing food. The beachfront is very pretty and there are plenty of lounge chairs to hangout at. The workers come to you on the beach to take drink orders. We had some very chill and relaxing days where we did not leave the resort but it was fun to do some of the excursions too. We loved the spa too; it was one of the best massages I've gotten. Overall, this resort is a dream and I would love to go back.

We stopped in for lunch and it was solid. Service was a little slow but honestly, no big deal. The…read moreproperty is really nice. The food was good. The Arrachera Tacos were really flavorful and satisfying, and same goes for the Chicken Tacos and Fish Filet plate.

Puerto Vallarta was my wife's and my first international trip and everyone told us we needed to do…read morea taco tour. We balked at this because so many are tourist traps operated by non-Mexican large companies, but then we found Vallarta Local and decided to give them a try as they are locally owned. I'm so glad we did. We did the Breakfast Tacos tour and it was one of the most memorable tours we've ever done. AnnaLo was a fantastic guide and educated us not only about the city itself, but the history of different tacos and local cuisine. We visited six taco stands owned by local families, all of which have perfected their own meats and styles. Every taco was better than the last. And the sauces! My gosh, the varied and delicious sauces that each stand offered were unlike anything I've ever had before. It's hard to find sauces like this in America because everything is either not fresh or watered down, and I will never forget the nuances of flavors that every sauce added to every unique taco. Afterwards, we visited a fresh fruit popsicle shop and the place where most local tortillas are made. We both got a freshly made tortilla and a bit of salt and rolled it up to enjoy like a snack while AnnaLo told us about the importance of tortillas and how eating tortillas as a snack reminds most Mexicans of their childhood, picking up tortillas on their way home from school. It was truly a journey and we both left full. By the end, AnnaLo felt less like a tour guide and more like a friend that we've known for a while. Getting to know her was a highlight of the trip in itself. We hope to return to Puerto Vallarta soon, and when we do, we will absolutely be booking another tour.

This was a WONDERFUL experience. It's exactly how it's described: meeting up, and going around…read moredifferent parts of the area to discover and try new tacos. The team was very knowledgeable in the gastronomy, history, and culture of the area. Our tour took 2.5 hrs. We were SO happy with what we got out of it. Analo was an incredible guide and would highly recommend this tour to anyone looking for a deeper dive into the daily cuisine and life of PV and Jalisco at large.

Did a quick night here before a flight and it was perfect for what we needed…read more The bed was a queen, which was the only negative, as I've gotten accustomed to king beds, but other than that the room was a decent size, bathroom was as well. The location is really the best part as you can take a 7 min walk right up to the airport. Super convenient. Compared to the accommodations we had at the small beach town we weee in before this, this was a huge upgrade and I'm glad we decided to spend the last night here.

This is a wonderful hotel conveniently located within walking distance of the international…read moreairport. I was able to get in a room with no hassle and for a great price! The staff was very helpful and did their best to understand me despite the language barrier. The entire experience at this hotel was very welcoming and comfortable.

This was our fourth experience with Hilton Vallarta Riviera, and after multiple visits, I believe…read morethe greatest strength of this resort is its General Manager, Yulio Beracierto, and the culture of hospitality he personally works extremely hard to create. Every resort can experience operational challenges. What separates an average hotel from an exceptional one is leadership and how management responds when something does not go as planned. Yulio is one of the most genuinely caring, accessible, and guest focused General Managers I have encountered. He listens, follows through, accepts constructive feedback, and takes personal responsibility for the experience of his guests. His leadership is the primary reason I continue to consider this a five star property. Fernanda Vidal, Yulio's Executive Administrative Assistant, also deserves tremendous recognition. She consistently went above and beyond for our family, followed up on details, and demonstrated exceptional professionalism and genuine kindness throughout our stay. Yulio and Fernanda make an extraordinary team. There are also several employees who deserve recognition. Kayla at the bar was wonderful. Juan at the Mexican restaurant personally approached us after learning about an earlier disappointing experience and asked us to give the restaurant another opportunity, which demonstrated genuine concern. Edgar at Sunan Asian restaurant provided excellent hospitality. The captain at the Italian restaurant, whose name unfortunately escapes me, went considerably above and beyond for our family. Claudia from Housekeeping was absolutely fantastic and took wonderful care of us. There are, however, areas where the resort needs improvement. The most significant is Food and Beverage consistency, particularly the lunch buffet. My wife and I enjoy healthy food and fresh salads, and on several occasions the lettuce and other ingredients were wilted, warm, and simply not at the standard I would expect from Hilton. Food quality, presentation, restaurant organization, and consistency require stronger management attention. I shared these concerns directly with Yulio because his vision for this resort deserves to be executed consistently throughout the Food and Beverage operation. The pool and cabana area also needs stronger oversight. Excessive drinking and inappropriate behavior by some guests can negatively affect the atmosphere for families. Pool management and security should be more proactive in maintaining the upscale, comfortable environment expected at a resort of this caliber. Finally, continued renovation and modernization of the property would complement the level of hospitality Yulio is working so hard to provide. I share these observations as constructive feedback, not simply criticism. Having spent more than 40 years in executive management, I strongly believe that great organizations improve when leadership listens to their customers. Yulio does exactly that. I have previously communicated directly with senior Hilton leadership regarding Yulio because exceptional leadership deserves recognition. He is not simply a General Manager sitting behind the scenes. He is visible, engaged, accountable, and genuinely invested in his guests. When something goes wrong, he does not hide from it or make excuses. He listens and works to make it right. That is why, despite some operational shortcomings, I still give Hilton Vallarta Riviera five stars. Yulio's leadership, together with Fernanda and the many dedicated employees working alongside them, gives me confidence in the future of this resort. My strongest recommendation to Yulio is simply this: surround yourself at every level with leaders who share your vision, your passion for hospitality, and your commitment to the guest experience. If that vision is consistently carried throughout the entire property, this resort has tremendous potential. Thank you, Yulio, Fernanda, and the team members who took such wonderful care of our family. Your hospitality is remembered and sincerely appreciated.

Overall a good property with a beautiful beach, probably one of the best beaches at a resort Puerto…read moreVallarta. I've also stayed at RIU and Hyatt Ziva in the area as well. Currently , while at this property, the prices were comparable to Hyatt, however I feel Hilton's value doesn't deserve a price similar to Hyatt. The food isn't as good, sometimes some of the food would run out (bacon was always empty and papaya was not available daily).The options are wider at Ziva, more restaurants and more bars. Also, at times certain areas felt like a bottle neck at Hilton ( buffet and 4th floor elevators). Riu, to me always felt more economical. You get an awesome bang for your buck there. In terms of offerings, I feel Hilton is closer to Riu however they are charging a Hyatt Ziva premium. Hiltons cafe is not even apart of the all inclusive like Hyatt is. For the price, I choose Hyatt ziva, and even if Hilton reduced their price by 20%, I would probably choose Riu. I think Hilton needs to offer a little more at a lower price to be competitive.

Raul, MacGregor, Yesenia by the poolside were our people! Definitely go to them if you want to have…read morea good time. They will show you what hospitality looks like. The best drinks and service and so worth it while you're by the pool. I miss them already! Carlos at the front desk. Beyond helpful and so kind. Helped me look for last minute boat options for sunrise. Jessy, hostess for steak and sushi, got us seated. We would have been at the buffet every night if it wasn't for her. Overall, loved it. We had 2 different rooms. One with the plunge room, such a beautiful view. But loved our second room more, with the swim up. Get the swim up. It's worth it. You aren't allowed to eat in the pool, but if you have a swim up room, you can eat there. They will come and serve you. The 4 days we were there for my boyfriend's birthday, they did something special. Whether it was a song, a cake, chocolate covered strawberries, they decorated the room even, such a lovely place. Highly recommend!

A very nice hotel when visiting Puerto Vallarta. I decided to experience the beautiful ocean. With…read moreamazing weather, a cool calm breeze and good music what could be better. This is a wonderful place to visit. It's probably explains why I keep coming back.

This hotel has my utmost respect. We were staying here when the cartel violence in Puerto Vallarta…read morestarted and we were told to shelter in place. This hotel took care of everyone. The workers that couldn't go home were housed. The guests, like me, that were checking out were allowed to book another night, even though they were in a sold out status. The hotel mgmt took care of all of us in such a beautifully kind manner which allowed us to find some safety while the town was burning due to the car fires. The property is right on beach, has a family pool and adult swim area with hot tubs in both areas. We booked a hotel room that had a small pool access from the patio. They have 2 swim up bars, a children's play area, spa and an excellent workout room. I was told they will be renovating the hotel this summer 2026, which is needed in some areas, such as the spa. It was a very enjoyable visit other than the cartel action and I would stay here again if I come back to Puerto Vallarta.

This hotel is beautiful. When you walk through the entrance, you instantly feel relaxed. You can…read moresee the entire beach and the pool straight through the middle of the hotel. The staff are WONDERFUL and always willing to help. Mae sure you go to the breakfast buffet and fuel up every morning (this was our favorite part of the day)! There are so many breakfast options and Maria will make you pancakes/waffles/omelets with a smile. They renovated their pools and it has added so much space to the pool deck, as well as an adult-only space. This hotel is walking distance to the marina, where you can wander off to at night to get a bite to eat or stock up on some basic necessities. During the week there is a fun art walk in the evening! Also, you are just a taxi ride away to Zona Romantica - the staff will ensure you get a safe and fair taxi anywhere!

I've walked by this property during a prior visit in PV. What caught my attention was the colorful…read morenetting that was covering the courtyard. A beautiful celebration welcoming you to Mexico. Fast forward a couple months later, we're here and trying it out.... First off, location is AMAZING. Literally right in the heart of the Romantic Zone. Everything is literally footsteps and minutes away. You have the beach a few minutes walk down. As well as the well known Los Muertos Pier. Restaurant one after the other next door to you and across the street. Not only that, bars are all walking distance. Either at the corner or half a block away. Even though it's central to everything, it wasn't crazy noisy. Check in was a breeze. We got dropped off with uber. It's a one way street so it made it simple but parking is tricky there if you're driving. Right when you walk in, that's where you'll be greeted with the beautiful color crochet canopy. We arrived early and were offered early check in and late check out with our booking status. Not only that, we were offered two rooms to choose from and to top it off. A beautiful welcoming with a bottle of wine. Property is pretty much lined with plants and flowers surrounding the area. I believe it's three maybe four level. There is a pool, it's small but does the trick for a boutique hotel. Sun lounges around it as well as on an upper deck for sunbathing. There's a massive mango tree that's right in front and does offer fruits which are left out for anyone to take. Check in was a breeze, with the sweet lady that was working. They do have a lock and safe box in front private room. It was 300 peso deposit and you receive it after you return the ticket slip at end of visit. Same as beach towels, believe it was 200 pesos deposit. Room itself, pretty basic as it's a boutique hotel. Affordable which was nice. They had Airbnb similar but this visit we didn't want to have to do everything ourself. Hence a hotel with housekeeping. Big king size bed with a sofa/futon. Bathroom was basic with a shower. Sink was small. It does need some renovation but did the trick. You have complimentary toiletry which was just basic. There wasn't an iron, blow dryer or safe in room. Traditional Hispanic vibes decorated the room. There's of course ac and a small tv mounted to the wall near ceiling. You're able to connect to your streaming channels from your phone. We did have to figure out how to change the language preferences. Overall, rooms do need some updating. Property was beautiful with all the lush plants and flowers. Courtyard with the beautiful colorful canopy and tables outside. Decent pool for lounging, it's not that deep. There's a community fridge and kitchen area. Power did go out for a bit which left the tv unable to come on but we were heading out for the evening. Minor glitch. There is construction a couple doors down but didn't bother us as we were out majority of the day. And a restaurant literally right next door for breakfast and lunch. Would I stay again, yes. It's a nice friendly affordable place. Perfect location for everything. Had all the necessity, safe which can be utilized in private room at the lobby. I'm sure dryer and iron can be brought up to room. But the stay was great.

This is my favorite place to stay in Puerto Vallarta. It's in oasis off the beaten path with an…read moreamazing pool and plant life. Spring water is available at every level and every staff member is incredibly nice and helpful. I especially recommend Rosita at the front desk who has made our stay incredibly joyful.