Website pricing is transparent, upfront, & resumes and photos are there if you are choosing for the…read morefirst time-nice! Booking on the site is pretty easy! The salon is in a good location and the environment inside is pleasant! You can choose a junior, and get a great haircut for a more reasonable price if you are on a budget... Bring a photo or more and this will help you get what you are looking for... Products are thoughtful and well made... I go to Droudy, who is terrific! (for cut) You can get a free tea, a free head and neck massage- nice! Full wash, scrub, condition, consult, cut, blow out- all included in your price... You will look fabulous when you walk back out their door! The skill of the cutting is why I return- the cut grows out beautifully, and holds it shape, actually improves over time! No pressure, no sales pitch, nada- very mellow and laid back... Safe... Recommend: yes!

My first time going to Civello for a haircut. I booked an appointment with Droudy using their…read moreonline booking system. I was lucky to get an appointment in the same week, I was monitoring the website looking for openings since I was desperate after the long lockdown. When I arrived, I had to text a number and someone came to get me from inside the salon. They were great about physical distancing and covid safety measures with clear dividers between each salon chair and hair washing stations. Droudy was excellent, she was gentle and patient and was able to understand exactly what I wanted even with my less than optimal descriptions. I told her I cut my hair myself and she said she would be able to fix it and clean it all up for me. She also took her time to explain what exactly she was going to do by showing me the back of my hair and explaining what would look best. The whole experience was very therapeutic and exactly what I needed. Even after she blow dried my hair, I asked her to cut the front pieces a bit shorter and she was happy to accommodate. She also asked me if I was ok with all the products she was using which is something no other hair stylist has ever asked before - small touch but I really appreciated it. I will 100% be returning to Civello to see Droudy for all my future hair appointments!!

Thank you so much to your staff for your wonderful service, and in particular to Arian for the…read moreincredible haircut! It was no easy task for such a specific cut, a very technical and structured bob, but it turned out beautifully! I don't post personal photos online but I assure you it was one of the best haircuts I've ever had! The rest of your staff are always so hospitable and attentive, which is always appreciated. Thank you for the great experience!

Absolutely terrible guy, do not work with Brando. I told him I wanted to keep the length of my hair…read moreand that I did not use it straight but wavy... He cut my hair the exact opposite way, he did not listen , or took any of my instructions. He cut my hair very short despite telling him multiple times not to do that. On top of that, he is very disrespectful and mean. He does not know what the hell he is doing with hair... do not go to him.

I walked in without an appointment and was greeted at the front desk. I asked if there was an…read moreavailability for a haircut and they said they could do it now. I specifically said I don't want someone that's just come out of school. I sat in the chair and she didn't even introduce herself. Within three minutes of sitting in the chair, I could tell I was dealing with a newbie. Being an ex hairstylist myself I thought I would give her a chance. Watching her cut, I could tell that there was no confidence. I had to ask her to make changes three times. I just wanted out and when I got home, I had a closer look at the haircut and there was lots of unevenness, not even and long strands that were missed. Very disappointing. Especially because I asked for someone that wasn't new. This was my second time going to the salon the first time I had a male hairstylist who smelled of smoke and I had to tolerate that throughout the whole haircut. This is the second try don't think I'll go back for a third.

The person on the front line desk appointments/reception is useless…read more I called to book an appointment or to inquire and the front line desk appointments/receptionist took my contact name and number and did not return my call even when asked to. The person/stylist that I was inquiring about is not available 247 and when they are and are actually in Salon they are fully booked. So I do not believe they have any time to call clients. The front line desk appointments/receptionist is not professional and did not return my call regarding the inquiry. Very bad customer service in regards to the front line desk appointments/receptionist. I think she needs more training on what and how to conduct herself on a professional customer service level. Her rating is zero.

I have been going to this salon for almost 3 years to get my usually once a week blow dry done…read more I love to see Shirin she always dose such a beautiful blow dry with lots of volume and curled ends that tends to stay for 3 days without getting oily. They use quality products for hair care and I have seen them cut kids hair well too.

I hate getting my hair cut, but it is like the dentist. Eventually you must go. I was running…read moreerrands along the Danforth and I happened to pop in this salon. I asked if they'd take me as a walk in and offered up a challenge - my insane mane. Anna accepted. She cut my hair so quickly and did an amazing job. No lie - I had some random dude on the escalator at Broadview Station stop me and tell me he thinks my haircut is great. Beyond the stranger's approval which was nice, most importantly it feels healthy and great. I will return.

After several bad haircuts in the past year by hairdressers who didn't listen to what I wanted and…read morethought they knew my hair better, I was very nervous about seeing yet another hair salon that I didn't know. To say that I was hesitant is an under statement. At first I couldn't find the salon because it's actually called Jacobs hair salon. I had booked an appointment with Sara, I explained to Sara what cut I wanted sadly she wasn't able to give me that cut due to my hair being straight on top and curly mid scalp. I wanted to bring out as many of my curls out as possible (I love my curls) So Sara went to work in the most unconventional way that I have ever experienced (it was new to me) I don't think Sara used a comb or a brush, she started cutting and I had my fingers crossed under the cape. Long story short, I LOVED what Sara had done to my hair, exactly what I had asked for. I left super happy, I didn't want to write a review until I had been able to style my own hair. I will be back for sure, maybe sooner than later because I want bangs to go with this great cut.

Surprised to see the bad reviews here, but I will include the disclaimer that I'm a guy and I went…read morefor a haircut only. I made a reservation here because my hair is wavy/curly and I find that the average men's barber shop always cuts it too short. Wanted to try something different and saw this place specializes in curls. I waited about 5 mins after arriving before I got in a chair. My stylist, Sara, did a great job. I showed her a photo and I really don't think she could have matched it any closer. She was kind and attentive throughout the process and made sure things were going in the desired direction. Super pleased with the results. I will definitely be back.

Have been seeing Tina here for a couple years for haircuts and dye jobs and she does a fantastic…read morejob every single time. It is very simple making appointments via their website and I have never had to wait more than 10 minutes for service. The salon is very clean and decorated with chic decor. Paired with the relaxing music they play and the fashion shows running on the TVs, it results in a very elegant and calming ambience. I am usually asked by the staff if I would like a drink or snack multiple times throughout my visits. Tina always asks what I want or what my hair concerns are and works around that. She is very friendly and a great conversationalist, but also knows when to let the conversation die down and doesn't force it to continue. You can tell by the way she works that she is very good at what she does and is very efficient. All in all, after struggling to find a salon I was fully satisfied with and can stay loyal to, I am very happy to have found Tony Shama's and plan to continue coming here. You definitely get what you pay for.

My hair is completely ruined from going here, I would not recommended it at all. I went in for a…read moretrim and got some botched choppy horrible set of layers. I had hair nearly down to my butt and Tony cut off over 6 inches when i only wanted 3. My hair is so choppy and uneven. Do NOT go here. They also charged me 200$ for a horrible hair cut. NEVER going back. Run far away from this place. It's unfortunate to write this because the staff and environment was so pleasant and took my jacket and provided me with coffee but none of that matters if i leave with a bad haircut that's going to take over a year or more to grow out. REFERENCE pic of before what my hair looked like before it was ruined by tony. NOTE that Tony told me he would not be taking off any length however continued to cut off nearly 6 inches of my hair without consent.

I used a Groupon and it was such a nice post-vaccine treat to get a wash, cut, and style, and to…read moremeet some lovely stylists like Nakry and Kirby. My hair felt so soft and silky afterwards. If you've been fighting split ends, just save yourself the trouble and get a haircut! Tip -- if you don't bring cash for a tip, you can e-transfer the tip directly to the stylist instead!

This isn't at all an update to the rating, just that Amanda has moved on, which saddened me. Until…read moreI came and had Gabby take over - and, in her own way, just as amazing. I let her cut my hair shorter than I've let it go in the past... it looks, and feels, amazing! Also, once the Groupon is used, Paul Pecorella allows you to pre-purchase your next haircut with them at $5 increments (added to the original Groupon price), which is still pretty discounted.

I am a Hairstylist, and the salon I work in was locked when I arrived because of the severe…read moresnowstorm on Thursday, February 13th. Thanks to the Girls at the reception, who called the salon owner to see if it would be OK if I were to do two clients. It was the end of the day, and the owner was exceptionally kind and allowed me to do my clients, I was very impressed by how well I was treated, and everyone who worked there was very friendly, so I would like to highly recommend Concepts Salon & Spa for being so accommodating and extremely friendly, also the work I saw was outstanding.

I had my haircut in May and my hairstylist was Jodi.. Haircut was below average. This place has…read moregone downhill. Would not be returning and would not recommend.