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Civello Salon & Spa

3.2 (223 reviews)
Closed 11:00 am - 8:00 pm

By appointment only

Services - Civello Salon & Spa

Anti-aging

Bridal hair services

Foot massage

29 More Services

Blowout

Haircut

Cut and color

Hair styling

Laser hair removal

Laser bikini area hair removal

Massage

Hot stone massage

Nail fill-in

Toe nail fill-in

Hand nail fill-in

Hand and toe nail fill-in

Manicure

Manicure and pedicure

Pedicure

Nail polish change

Toe polish change

Hand polish change

Hand and toe polish change

Nail polish removal

Toe polish removal

Hand polish removal

Hand and toe polish removal

Nail repair

Pore cleansing

Skin brightening

Bikini wax

Waxing

Wrinkle treatment

Civello Salon & Spa Photos

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Recommended Reviews - Civello Salon & Spa

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Reviews With Photos

Do not go here for a haircut!! The hairdresser did an absolutely horrible job, as you can see from the photos it's uneven, I don't even know what's going on on the sides and the back but it's the worst haircut I have ever seen. My son has gotten many haircuts and he is great at sitting still but the hairdresser was so aggressive with him that she made him cry multiple times and made the whole experience terrible for us all. Originally they were going to charge us $75 which is already outrageous but when the receptionist saw how horrible it was she charged us $35 instead. Which is still insane for the horrible haircut he got. We had a family photoshoot planned that I had to cancel because his haircut is so so bad. Do not recommend this place if you care about how your hair will look!

Limp, flat and sad hairstyle. This was minutes after I left the salon. Terrible job.
Frances C.

I was hoping to make this place my new go-to salon, as it's close to my home and there were so many great reviews here on Yelp. However, I left feeling dumbfounded and utterly disappointed. I called to make an appointment and was assigned to Jimmy, an "advanced" stylist at the salon. When I arrived, I was ushered to the waiting area at the back of the salon and the receptionist offered me a drink. I had a cup of green tea. What a nice start to my day, right? Jimmy greeted me and guided me to his chair, where he asked me what I wanted to do with my hair. I said that I didn't want to lose too much length, but two inches would be fine. I said I usually just keep my hair straight with long layers. He said he didn't really want to cut layers for me, and instead wanted to give me "texture and movement". I didn't understand what he meant, and he said he wasn't sure how to explain it, but he would show me. I hesitantly agreed - I wanted to give him a chance. Before the haircut was a shoulder massage. Jimmy explained that it was part of the "Aveda ritual." The shoulder massage was very gimicky. I couldn't exactly identify the scent of the oil that was used, but it wasn't strong enough to be particularly invigorating or calming. The massage was weird. Jimmy gave me some shoulder and neck rubs, but they were very gentle and didn't serve to release any tension/tightness from my muscles. He also waved his hands in front of my face and ran his fingers down the sides of my deltoids, like he was pretending water was trickling down. It was just... so strange. I get it, Jimmy's not an RMT. I just don't think that the massage served any useful purpose. It did not relax me one bit. In fact, it was sort of awkward and a bit eyebrow-raising. Jimmy then washed my hair and then proceeded to cut it. This was by far the most bizarre haircut I have ever had. Jimmy did very little actual hair cutting. For the vast majority of the haircut, he would just take a small section of my hair, twirl the section, and then hack at the ends with a pair of thinning shears. Apparently, this was his way of creating "texture and movement" but I couldn't really see how this technique was able to achieve that. Honestly, my hair now just looks choppy at the bottom and it lacks shape because all my existing layers were cut off. To Jimmy's credit, he did take the time to ensure that the left and right sides were even (I have had problems in the past where one side is longer than the other and have had to even out the sides on my own). Jimmy asked me how I would like my hair styled. I mentioned that I was going to a wedding later that day, and that I usually flat-ironed my hair for special events. He suggested doing something wavy for a change, and I thought, "Sure, why not?" Honestly, this was some of the worst hairstyling I've ever experienced. I have extremely thick and coarse hair. In order to make hot tools work on my hair type, you have to work on small sections at a time - even a hairstyling amateur like me knows this. However, Jimmy clamped and twirled very large sections of my hair with a flat iron to make waves. My hair was droopy, flat and limp. I left, feeling horribly embarrassed at how bad it was. In fact, I washed and restyled my hair as soon as I got home. I was able to use the new customer $20 off promotion that was mentioned by some other users here on Yelp, so my haircut came to $55+tax. That's fine - it's a reasonable price for a haircut - but I was extremely disappointed at the poor workmanship. I would never come back and pay full price for the low quality haircut and style that I had received. Also, you can only give cash tips, which I thought was odd. I paid by credit card but did not have the option to add a tip. I had to ask the receptionist to break a larger bill into smaller denominations for me. Overall, it's a nice looking salon but I would not recommend and will not return.

two hours after haircut
Katrina O.

I used to go to Civello Rosedale to see Arya, who is a rare angel who knew exactly what I wanted and delivered it every time. She's moved to another city, so I switched to Civello Queen to try Elio. This is my third cut with him. The first two were good - this third one is awful. He dry cut it despite my specific request to not dry cut it, first of all; dry cutting makes my hair very flyaway and makes my scalp super itchy for a week, even after showering. I asked for a textured pixie that was a little longer on top so my cowlick didn't stick up. I got this ultra short, one length pixie that makes my cowlick the centre of attention. I cannot get the bangs to lay nicely; they are all different lengths and won't gather, even with lots of product. I had to shower as soon as I got home as my hair had not been combed out of the dry, cut pieces and it was awful. I feel so stupid because this is my third time with this stylist, and I wasn't paying a ton of attention at the salon and still tipped. I wish I could take my tip back, because as my hair settles it just gets worse and worse. Back to hunting for a different stylist *again* - finding people who know how to do nice short cuts without dry cutting nowadays is difficult.

May T.

I've been to their aveda institute as well as this big brand Civello. I've been very impressed by their customer service. From the moment I stepped in the door, the receptionist greets me and gets me seated where my stylist performs her artwork on my hair. They serve tea, coffee, and water to their guests and treats them with respect. My hair stylist, Erika, has been there for my hair since the beginning of her career at Civello. She knows what I want and understands how I feel about my hair. She also tries to get to understand how you are feeling during the week and creates small talk. She's good at remembering that information and makes you feel better during the cut or the styling. Her updos and styling is absolutely amazing! One time I had a vintage look and all I needed were some red lips and some 1950s clothes to complete the look! Fantabulous! I would definitely recommend people to come here at least once in their lifetime. Yes it is a high class hair salon, but it is that way for a reason!

Colour by Tianna, cut by Lauren, & TLC in between from Maxine! Loving the pretty result. :D
Dawn M.

I always have good experiences at Civello. The service is always great and I love the essential oils, plus the robes they use don't cut off my circulation at the throat. 1st visit: Got my colour fixed by Tianna, rinsed out by Maxine, and a cut by Lauren. Only minor issues were that I was promised that I'd get to see Lauren for a consultation before my colour, but it didn't happen until I requested it. I was also promised a scalp massage because when I was waiting for my colour to work its magic, they couldn't give me the shoulder massage that they normally would. It didn't happen either. And I didn't get a coupon for my next visit, though I suspect they are no longer do that for first appointments. But I was very happy with my results - I attached some photos for refernece. Lauren is very talented and gave me a great cut & blowout. 2nd visit: Got a blowout from Sophie because I had to take a professional portrait the next day and couldn't book an appointment for the day of. Sophie gave me a lovely quick massage with the essential oil of my choice, and it was so perfect for the end of a work day! Sophie was very nice and did a great job - I fell asleep in the chair a few times. :P 3rd visit: Learned Lauren's no longer there. :( I had a cut with Sophie instead, who did a decent job. I love how she's not pushy with getting you to get products. Would come back and would recommend this place! I'm interested in getting a spa package next because their prices are very reasonable, especially when compared with other high end spas in downtown Toronto.

After!
Jodi F.

I never, ever write reviews, but this one was one I had to take a moment to think and type out. My hair is the biggest burden ever, and naturally it is jet black, extremely thick, and until a month ago, extremely long. I had called and viewed several salons around Toronto to get my hair lightened (eventually getting to blonde), and decided to go with Marisa at Civello, because of her amazing work and exceptional reviews. I walked in with some highlights and we talked about the lengths my hair can go in terms of lifting and if it was even possible to get to a caramel colour. I've dreamt of going blonde for so long, and all in all I wanted to get my hair lighter before going on a trip, and Marisa was really patient and listened and showed me what was possible. Before we started, she let me know the pricing of my hair because I have thick hair and need more product and I really appreciated that! As she was doing my hair (I got a balayage done), she was so precise and skilled (and super efficient!!) My hair ended up lifting more than I expected and it was even toned to an ashy tone, even though my hair lifts pretty brassy. The end result exceeded my expectations and I am so grateful that Marisa was able to let my hair dreams come true. I cannot be happier with what I walked out with. The entire process (from sit down to walking out) was less than half the time it usually takes, with way better results. Marisa is truly a hair wizard and I will be coming back to her. I don't have many nice photos but here's a before and after reference!

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Lowell did my haircut ! Best stylist so far from this salon. It was bit pricey but totally worth it.

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Page 1 of 6

Review Highlights - Civello Salon & Spa

Michael brought me back to my natural dark brown and Devon gave me the best cut and bangs I finally love!

Mentioned in 10 reviews

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5.0(14 reviews)
10.2 kmEtobicoke
$$

For my (new) husband and I, one of the biggest factors we were looking for when searching for…read morewedding vendors was responsiveness. You could hire the fanciest stylist and most well-known makeup artist in Toronto, but what if they take 10 days to reply to your email or only give you the time of day a week before your wedding? That might not be a problem to some couples, but it was to us. It actually took awhile for us to find a makeup artist in Toronto who a) didn't have certain demands regarding travel, packages, etc., b) didn't take 5 days to respond to us, c) actually showed genuine compassion and interest in their work and craft, and for their client. I met Daniela a few months before our wedding, and knew she was the one! Out of over 20 makeup artists in Toronto that I contacted, she was the only one who suggested an in-person meeting to talk about my wedding. Honestly, I can't even express how much I appreciated that. She came to our meeting prepared, actually took the time to take notes and understand what I'd be wearing, the look and style I was going for, etc. I knew from the very start that, with Daniela, I was in very good, talented, and responsible hands. And as a bride, trust in your vendor is so key - and I trusted Daniela fully! On our wedding day, Daniela came early and prepared, and was totally unfazed when my mom changed her mind about what she wanted. She is the epitome of creativity, talent, and professionalism. And most importantly - I loved the look she gave me on our wedding day! She can do so many types of looks, and can totally diversify if you ask her to. Show her a picture of what you want - and she'll replicate it. She is so incredibly talented, and you absolutely can't go wrong with choosing her to do your makeup, for whatever occasion, wedding or otherwise! Thank you so much, Daniela, for being a part of our wedding day! Her service is an experience beyond 5 stars.

Daniela did my make-up for my wedding. I found her via yelp as she lives conveniently directly…read moreacross the street from me, but she does mobile work too and quite frankly was well worth travelling for! My make-up looked beautiful and I had loads of compliments about it all day. Daniela even gave me my own tube of touch-up gloss to go, so that I could keep myself looking fresh all day. She has a great set up with fabulous lighting and she did my make-up in a beautiful, natural look. She's also a very warm person and great conversationalist, even managed to make me forget I was getting married in several hours and I felt quite calm after. Thanks Daniela!!

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Face Time with Daniela - Maternity photo shoot

Maternity photo shoot

Face Time with Daniela - Kate Simandl Photography @katesimandlphoto and assisted by Gill Dykeman @gilldykeman Hair by Nataliya @nvbridalhair Model: Shriya @shriyadee

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MAC Cosmetics

MAC Cosmetics

2.8(4 reviews)
0.5 kmQueen Street West, Downtown Core
$$$

The POP UP was a waste of time. At 5:13 pm, 5 of us were told by one security and the lady with…read moretattoo that we were the last cut off. They even said they close at 7 pm. By the time it's our turn, they told us at 6:30 p.m. that they're closed. It's very deceiving give away promotion to the public and the staff were very rude to me, as if so mean yelling to my face, the black and brown security and kick us out that they told everyone, not to us. This is not good marketing at all, lying with the time that they close at 7 pm to attract more people for what! This is such a shame to be treated like this. Never again at this location! I love MAC but this whole event was not worth it attending.

I didn't know that National Lipstick Day exists!!!! And because of this, MAC cosmetics was giving…read moreout free lipsticks. My friends and i decided to dedicate our morning to getting free lipsticks and lined up one hour before the store opened. Amazingly we were first in line! When 10 am came along, an associate told us that they would let five people in at a time. It was awesome because i was dreading this crazy rush and crush marathon to just get a lipstick, but it was organized. The associate helping us out did ask if we were interested in other products, but there were no pressure otherwise. They were all very pleasant and courteous. Thank you MAC for your generosity and organization. It was a fun morning!

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Schulz Beauty & Body - Fresh-face Glam Makeup & Hair by - Schulz Beauty www.schulzbeauty.ca

Schulz Beauty & Body

4.2(13 reviews)
1.2 km
$$

I did my first time ever spray tan there with Jen and it all went well. I did the 24k with 2 coats…read moreand it looks great instantly, not orange like a bronzer would do!!!! I wanted a trial before doing it on my wedding day just to see how it would look. The result is amazing it really just looks like a real sub tan! I'm usually a pale skin that burns and doesn't tan much, so that option was great for me. Jen was also very professional which is very important since you are totally naked to get your spray tan... She also gave me good advice on how to keep my tan longer, what soap to not use etc. I will be returning a couple of days before my big day now that I'm satisfied with the result!

Unfortunately my previous review is null and void. We've been seeing Jennifer literally for years…read moreand she's always done a fantastic job but after yesterday, no more. Made an appointment for makeup and hair, thru whassap messaging. Asked for the price, okayed the time, and remarked that 19% is a big tax. Not once said we're not coming. Showed up after traveling from America, hundreds of miles only to be told her assistant, Hannah was already booked. Hannah questioned us, wanted to see proof that this indeed was the time slot, implying we were lying somehow. My friend burst into tears when she was told the appointment was never confirmed. Whenever she can't make an appointment she has made it clear as crystal. On top of it, when my friend got upset, the other makeup/hair people who occupied the building looked at my friend like she was a freak, as if they have never seen someone cry before. They didn't really try to comfort her at all (offering her a bottle of water? How about a hug?) and then the woman on the first floor insisted we leave the building in order to call Jennifer.We were told maybe Hannah could squeeze my friend in but when pressed that was a no-go. They tried to call one place which of course was totally booked. Jennifer apologized and said it was her fault, not theirs, however, she never gave us follow up, made no attempts to make it right, and when I called her today she refused to take responsibility at all. My friend was humiliated, felt like she was treated less than human. Fortunately we found another place, at the very last minute, literally who took my friend in and treated her with respect, dignity and utmost professionalism. That is the bright spot to this sad story, which includes my friend missing her event's scheduled start time because of this fiasco. My friend's heart was broken-she came to love Jennifer as a friend....This is no way to treat a loyal customer...or friend.

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Schulz Beauty & Body - Setting fitness goals w/ this babe, bronzed by @schulzbeauty #SchulzBeauty #GlowGorgeous

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Avalon Studios

Avalon Studios

3.7(3 reviews)
0.2 kmEntertainment District, Downtown Core
$$

it was all fine and dandy to book Avalon (paid a deposit and for a trail run)... UNTIL the artist…read morequit, and I was refunded for the trial ONLY. My $200 deposit booking has yet to be refunded. I was promised a cheque in 2 weeks. 6 weeks has passed. I call every day asking for my refund my calls and emails go ignored. Here's the email from the head of the company Marko Pelicon sent to me Feb 8th: Hi Vanessa, Avalon Received a total of 82.56 for the trial and 182.56 for the deposit. Charisse may will be refunding 75.00 via cheque to you and Avalon will refund the remaining 192.68. If you do not receive this refund within2-3 weeks please let me know. Please reply to all in this email with your mailing address to send payment and product. -it it now Mar 22nd. I have no refund, and continue to be ignored trying to ask where my refund is! I just want my money back for the services I will no longer get! To note: the artist has refunded me the trial amount. It is AVALON screwing me over.

On a recent trip to Toronto for a wedding, I had the pleasure of employing Avalon Studios services…read morefor myself and other guests for make up applications. Avalon's team came to our hotel and was prompt, professional, and so fun to work with. Their artists listened to the preferences of a room full of finicky New York women, and not only gave us what we wanted, but showed us a trick or two as well that we have all continued to use since the wedding. The afternoon was full of camaraderie and gorgeous artistry, and we are all looking forward to a repeat of our experience the next time we visit Toronto! Thank you so much, Avalon!

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MYNC Lash Lounge and Brow Bar

MYNC Lash Lounge and Brow Bar

3.3(26 reviews)
0.3 kmQueen Street West, Downtown Core
$$

I had the "born lucky" eyelash extensions done here (60 lashes per eye). I also purchased the…read moresealer there. Pros: I had my eyebrows threaded for free since it was my birthday month, they looked awesome after. Customer service was great, they refilled my lashes after 4 days because so many fell out. Price was also good since they had a promo ($85 for 60 lashes per eye). Cons: SO many lashes fell out. By day 4, I only had 20-25 lashes left (I had 60 originally) on one of my eyes and came in for a recount, where I received a free refill to 55 lashes per eye. I know that 1-2 lashes can fall out per day, but it's day 8 now and both eyes are only at ~30 lashes each. I am really disappointed because 1) I purchased the sealer and am using it as indicated 2) I have not worn ANY eye makeup since I had my lashes done 3) I don't sleep on my face or rub my eyes. I'm giving a 3 star since I had my eyebrows done for free and they gave me a free refill but I'm disappointed that my lashes can't even stay a week (might be an issue with the glue they use or lashes were too heavy for my eyelashes).

I wish I could give them 0 stars! Extremely unhappy with my…read moreexperience at Mync! I got my lashes done a week ago and within 24 hours my lashes fell off. I contacted them and they called me in to fix it but after fixing it within 24 hours all of them had fallen off! I wanted to get extensions for my brothers wedding but unfortunately that wasn't possible because of the poor quality extensions that Mync uses!

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MYNC Lash Lounge and Brow Bar
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Glam by GG - Model: Jasiyah Scott Photographer: Meagan Chandler

Glam by GG

5.0(1 review)
0.6 kmDowntown Core

GG had the best attitude and customer service of the few initial makeup artists I was messaging for…read morebridal makeup and hair. Despite my insecurities, she's responsive and made me feel beautiful throughout the process. GG is so friendly and was lucky she was able to accommodate on relatively short notice (less than a month!) on a weekday. She doesn't only cater to the bridal niche; she does editorial, set makeup, and even SFX. She nailed the soft glam look I was looking for. I didn't want to look overdone, but also not like there was nothing/plain like some Asian bridal looks I've seen from other Asian specialized makeup artists (catering more of the international Asian audience not CBC). My hair was put up in a bun so it can last longer and she even put in a donut so it appears fuller. She showed me some Asian bridal looks in our messages based on request. I wanted to make sure she worked with someone that looked like me before. While not as many Asian bridal looks compared to other specialized Asian bridal makeup artists, I felt comfortable booking her because of her adaptability with a broad audience and responsiveness. She was also referred to me by my photographer. I also like that she was conveniently from Downtown and willing to travel to any location, Downtown or even up in GTA. My venue was Downtown. Her price is reasonable, unlike one who more than double the price once I mention that I want to attach a veil to my hair. She even travelled to my venue downtown and provided a little makeup touch-up bag. I didn't use it much (because I got busy) plus my makeup and hair stayed throughout the night. I only touched up my lips and wiped a bit of smudge at the corners of my eyes towards the end of the night. We started at 9:30am, outdoors from 3pm; dinner was at 5:30 pm, and it was a hot day. I have more of a dry and normal skin type, so your mileage may vary, and the touch-up kit is handy. Consider GG to do your makeup for your milestone and relieve some of the stress of getting ready yourself. She's been such a pleasure to work with, and never once in the process, I felt less than like some of the makeup artists I've had initial messages with. She's from Ottawa and moved to Toronto in the last 2-3 years, so she's still growing her clientele here. Definitely an underrated gem.

From the owner: Glamour by Gabrielle is a makeup and hair artist servicing the Toronto area. She is certified by…read moreSheridan College and has several years of experience in the industry. She specializes in commerical, film + TV, and event makeup/hair.

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Civello Salon & Spa - spas - Updated May 2026

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