First off, this is a 2.5 star review, but I've rounded up because the staff were super nice and genuine.
Let's start with the positive. This is a nice-looking salon, very conveniently located to the Wellesley station area. The decor is calm and soothing. The staff were also quite warm and friendly. Bonus points there. I waked in without an appointment for my men's hair cut, which is $25 (and up I find out) according to their sign.
The haircut starts with a washing session. They had a woman who was a little less friendly that did all the hair washing and sweeping, who took me to the hair washing station. This is the weirdest, least comfortable hair washing station I've ever been to. Now, if you're 6'6" tall, it might be sized just right, but I had to really struggle to keep my butt in the seat and my head in the sink.
The woman who cut my hair was very nice. A fairly recent Chinese immigrant, who like many immigrants to Canada has a degree and some professional training (in her case hotel management) but ends up working something else. Well, here's where the problem is...I'm not sure that she actually has any official training in a salon. She didn't ask what I wanted done and just started cutting...super weird. I tried to explain what I wanted. She had the strangest technique of sort of snipping the ends wildly. It reminds me of what other stylists do to create texture, but that seemed to be the only technique in her arsenal.
At first I wasn't too worried, but then she started looking really puzzled. It became quite clear she didn't really have a plan as she neared the front of my head. Maybe she's better at women than white men. In any case, the top front of my head looks like an over-textured mess and my bangs are not even at all. This is where I got a bit aggravated. The shampoo woman started to ask how much longer it was going to take....oh great, rush the confused woman cutting my hair.
Anyway, I ended up on the "and up" part of $25 paying $35. This is why I probably won't be back. $35 is perfectly reasonable for a men's salon hair cut with a professionally trained stylist. it was very clear that the woman cutting my hair had little to no professional training, and that's just too expensive for this kind of cut.
P.S. They were super adamant about trying to get me to pay in cash despite having a credit card machine. After telling me the price, they said they'd have to add tax if I paid on a card. Looks like they're keeping some of their business under the table. read more