10-star service! -full roof replacement by Stonebridge in Sept 2024:…read more1. The owner whom I met while walking the block responded to my request for bid immediately and all follow up was quick, thorough, transparent and personal. He responded that very day. They communicated by text, email and phone and I could choose what worked best for me in any given exchange. It is so easy to get business done when a company uses all the tech available to them to reach their clients. I work full time and do not have the time to deal with any Mickey-Mouse operation who doesn't text or use other forms of communication, or takes forever to respond in 2024. 2. They are local, so I trusted them more. I was worried about shady contractors, so I liked that they had a local business address and staff who answer a phone, email paperwork etc. They also worked within what my insurance budget. Everything from the bid to the bill was above board, not shady! 3. The crew were the most hardworking I have ever seen. And, it was so hot that week! ‍They cleaned up after each session and were professional, polite and most of all very kind people. They kept their work contained in my yard and parked properly near my house in the street. They didn't encroach upon the neighbors' property. I received no calls or complaints. They kept all their equipment in order and they were not in our way. They parked their own dumpster to toss the old roof, and someone even came quietly after dark to retrieve it. There was no evidence of their trash, not a speck - impressive! 4. When it came time for me to pay, they offered to pick up the check personally because I was worried about mailing it. What service!!! I am a big fan! I highly recommend this company because they are easy to do business with and their builders are upstanding people. CALL THEM FOR A ROOF!!!

I signed a contract with Stonebridge Roofing on 11/3/2025, and my large roofing/siding project was…read morefinished on 5/27/26. Now that it's been a couple months, I wanted to share my experience working with the company. Throughout the project, I found the sales rep, office staff, and management to be courteous, professional, and generally responsive. When I reported concerns, Stonebridge agreed to fix the issues and worked through many of the problems I identified. Unfortunately, the installation side of the project was much more challenging. The biggest issues in my experience were with workmanship and quality control. Although Stonebridge has quality control people, it often seemed that completed work was not thoroughly inspected before crews left the job site. Instead, many issues were discovered only after I identified them and brought them to Stonebridge. Some examples of the issues I discovered included: - Step flashing had not been installed in one area where the roof meets a wall; wood was exposed. - A bathroom exhaust vent opening was completely covered over with siding. - Exterior light fixture mounting blocks and trim pieces were either installed crooked, not fully seated, or missing altogether. - Loose, bulging, and damaged siding in multiple areas. - Exposed nails through flashing, and bent drip edge. - Multiple areas where the roofing, siding, flashing, fascia, or trim installation required correction or replacement due to poor workmanship. These examples represent only a portion of a multi-page punch list I was asked to create by Stonebridge to document the issues. Another recurring challenge was communication between sales/project management and the onsite crews. I often discussed specific install details or repair issues with sales or office personnel, but many times that information was not communicated to the crews performing the work. Installers would arrive without a clear understanding of previous discussions, requiring the same issues to be explained multiple times. An additional challenge was the language barrier with the non-English speaking onsite crews. By itself, this would not have been a concern if there had been stronger supervision and communication from Stonebridge project management. However, when questions arose about workmanship or repairs, it was very difficult to communicate directly with the installers. My goal with this review is to provide an honest account of my experience so prospective customers know what they may encounter. If you choose Stonebridge, my advice is to stay actively involved throughout your project, inspect the workmanship carefully, ask questions, and don't assume completed work has already been reviewed or inspected. In my experience, Stonebridge was willing to respond after problems were identified, but much of the responsibility for finding those problems fell on me, the homeowner. This ultimately broke down my confidence in the quality of Stonebridge's workmanship.

Receptionist is Nice enough. But I had to call to talk about an appointment that I thought was…read morescheduled for today, only to find the receptionist say that they estimator " Might" make it on Wednesday (today). I told her that I would find someone that is able to do tangible quote days, because basically this wait for a call was a waste of my time. I really don't remember hearing well we cant promise that he wont make it there. Since I was asked for a specific time from . But even then he was suppose to call ahead of the 11:00 am appt time. So I sit here wondering why he never called to say he couldn't make the appt? Not a Good way to run a business.. Prompt contact with potential customer(s) goes a loooooooong way.

I have called them at least 4 times to try to get them to come back and fix the bad job they did on…read moremy gutters. Nobody ever calls back or shows up. We had six inch gutters installed and the rain still goes over the top of the gutters because they were installed too low. I tried to get them to replace the fascia but they didn't want to. Save your money and use a different company!

This is my second service from Ecoflow Gutter Solutions and again the quality and professionalism…read morehas been 5 stars!! They were on appointment time, Drew explained everything and they cleaned any debris around the house when finished. I forgot to say this was the second job that I scheduled for June and completely satisfied!! You can trust them!!

From the owner: Are your gutters past their prime? You've come to the right place. Ecoflow Gutter Solutions is your…read moretrusted custom gutter company proudly serving Edwardsville, IL and surrounding areas. We're a locally owned business with pros that have more than 10 years of experience, offering a variety of reliable residential seamless gutter services. We take pride in getting the job done right the first time with quality craftsmanship and the utmost professionalism in everything we do.

These guys are the absolute best in the business. Their Gaco roofing system is unbelievable - and…read morethey're the only ones in the region that offer it.

Someone driving a company truck was cutting a lot of people off including me on a busy road. Then…read moreproceeded to break check me after cutting me off. Doesn't seem very professional considering he's in a companies truck with material for a job in his truck too.

I'm attempting to go with a small business versus the Big Box stores BUT this company made it hard…read more I was provided two separate estimates less than a year apart and the price was double

Bryan regularly communicated with appointment details and was punctual. He explained the process…read moreand what would be needed to do the job. In the end, I was looking for more of a quick fix, but I would feel confident using H&F Exteriors for a future project. Thanks Bryan!

This company came out and was so proficient in getting our wants and needs addressed. Went over…read moreeverything, kept us informed when supplies and workers would arrive. Roofing and gutter Sent a crew to view the property for any debris and nails that may have traveled into neighbors yards or overlooked due to landscaping for clean up. Our roof is so steep and was impressed with professional work ethics by company and wo

Great company! The guys showed up on time and did a fantastic job! Couldn't be more satisfiedread more

Had these folks do a job installing 20 plus foot of gutter and screen a fes years back 200 bucks…read moreall in. That's the package they offered No other option. The job did not cause any issues. A tree hit the house and spoiled the other section on the attached garage. This a few week back. I had them quote for what I expected was the same job. This time 210. Fine little inflation. The first rain and i decided to inspect the slow draining of the first installation. The down spout hole was clogged. No biggie. Comes to be that they only installed the gutters on latest job. Go to Leon the quote guy and he tries to hold me up for another 110 bucks. Says he didn't know what I wanted. They've a record of my old job and before the job the office gal told me on the phone that's what I had. Be careful the after job up sell. If you even find out in a timely manner, will foster ill will as it did for me. I would have with a full on disclose of the w 310 buck job shopped for a second quote minimally. The was no mention of a gutter screen option at any time.