1. Oasis Heating & Air-Conditioning

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    Pickering, ON

    Oasis Heating & Air-Conditioning

    5.0 (1 review)
    Open • Open 24 hours

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    3 years ago

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    Button's Heating & Air Conditioning

    Button's Heating & Air Conditioning

    (7 reviews)

    Our air conditioner gave up the ghost two weeks ago. We decided to use Button's Heating and Air…read moreConditioning to install a quiet and efficient unit. The staff were friendly and took the time to prep things to reduce dirt with the many trips in and out of the home. They also took the time to review the installation with my wife: servicing and care post installation. Very pleased to have them stand behind the unit along with the water heater they installed earlier in 2020.

    Not impressed with their recent service call on my hotwater heater…read more Valled them for service on my water tank. Was not getting hot water. Tech arrived and checked the rank, was told i needed to replace the mixing valve, something they don't do even though was told when placing the service call they did service water tanks. Along with their diagnosis they red flagged the exhaust vent on the tank and told it was not in compliance and he would have to red tag the exhaust which meant I had to replace it within a given time or the system would be shut off as well would affect my insurance coverage. The tank was installed by Reliance several years ago and was probably in compliance then. I checked online if in fact it was in compliance at anytime and found out that it is a system still used for high efficiency units. They cause me unnecessary replacement charges of $500 as well as their $180 service call charge. When contacting Button's I dealt with their manager Erin and he confirmed the exhaust was legal and would only refund the $180 service call charge and since their manager Erin didn't service the exhaust they would NOT refund the charge even though they were responsible for the additional cost. It seemed as though the created a problem so they can repair it and charge for something unnecessary. Not impressed with their customer service and the way the problem was handled. Although this a mistake on their part, they would not pay for their mistake. Mike N.

    Oasis Heating & Air-Conditioning - hvac - Updated October 2026

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