Oasis Dentistry is one of the best dentistries that I've ever been to. Every visit is a pleasure which is odd to say about going to the dentist. Dr. Veronica saved a tooth of mine that had gone bad, which prevented me from getting a bridge. That experience alone made her a superstar in my eyes. Also, the good doctor has totally transformed my smile. I'm happily able to write that 'I free brand new'. FMcNeill read more

Dr. Veronica is the primary reason I stopped going to Oasis Dental. Her husband is a decent oral surgeon, but there was a time when he was away on military service and she performed my procedure. They didn't tell me this prior to my appointment. It seems unprofessional at best and unethical at worst to schedule a service with one dentist and you get worked on by a different one. Dr. Veronica Landers threatened me during the surgery. I take great pride in my teeth and I am a good dental patient. During the surgery I was experiencing pain. So, I raised my hand to signal pain. She said "if you cannot be very still I will hurt you Victoria." Years later one side of my face is still larger than the other. As you can see from my initial review, I came here with high hopes, but I needed to revise this rating. Having done that I will conclude here. If you take nothing else from Yelp, take heed. Also, be careful taking your children here for treatment. You don't want them to develop a phobia going to the dentist. read more

Oasis Dentistry - Gorgeous waiting area. - General Dentistry Near Me - Concord, North Carolina

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This was great experience. As a first time patient that was scared by childhood experiences. My least favorite experience was the x-rays. It was difficult biting down a metal bar that is placed awkardly against your gum and cheek by someone that's robotic with care. The X-rays provided a picture of my teeth. I met with Dr. Veronica for a consultation for my plan of care. She was very kind and explained what I would need to address. I watched a couple of videos to explain what my next visit would entail. Kiara presented the plan of care. She was very friendly and help to schedule future appointment. My only cons were the prescription and Oral-B bag. The pricing was high. I get it's a business but I run my home budget like a business. I could have save a tremendous amount of money by purchase the prescription toothpaste and mouthwash through my health insurance. read more

I've been here for years because it's the only place in which takes Tricare. Every time I go there's always an issue. There's never the same employees as the time before and it's heavily understaffed. Your 1:00 PM appointment really means 1:40 PM. My family and I have to argue with them constantly. One of us was told we needed a 'deep cleaning' and insurance somehow denied it and it'd cost us out of pocket an insane amount, other dentistries would never say this when we floss and brush twice a day. I've also been told to "Suck it up" by one of them and they cussed the whole time. Terrible service and they hurt me every time read more

DONT COME HERE!!! I've been coming here for almost 10 years and I always have issues with this practice. Long wait times despite coming early for appointments and it seems like they over crowd the schedule and rush when it finally gets to your turn to be seen! They did a root canal for a family member of mine and it fell off within a month of it getting done. It seems like there is constant turnover and very inconvenient and inconsistent and I will NOT be back. read more

I have been coming here for a couple of months now and I always receive exceptional service. They don't make me feel uncomfortable or embarrassed about the amount of dental work that needs to be done, they have payment plans and they have free services like massages and facials with every visit. My dentist Dr Landers is gentle with my teeth and gums and he works quick. I work from home so I don't have 2 hours to sit in the dentist office and he makes sure I'm in and out while still doing a great job. I would highly recommend. #BlackOwned #Professional read more

Oasis Dentistry - TVs in all the rooms while you wait - General Dentistry Near Me - Concord, North Carolina

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Unfortunately, I need to update my initial review. In the time since my first dentist appointment, there have been quite a few disappointing things to occur at this practice. Insurance was filed for work not performed and performed incorrectly. My husband and sister were victims of malpractice by Dr. Veronica Landers. My sister has to now have medical procedures to fix complications. Dr. Veronica rendered services that have damaged my sister's appearance and damaged her trust in the dental community. I would now tell people to steer clear of this practice. I feel guilty for posting great reviews previously. I did have an initial good interaction. However, it went downhill after each appointment there afterward. There was a physical altercation in the office concerning a doctor and a patient while I was being treated. That commotion fed into my growing concerns as I lay compromised, waiting for my treatment to continue. Everyone I know personally has long terminated their relationship with this business. I will not be going back. read more

Thought it was going to be a great new dentist for me and my family! Wrong, my husband and I were told off the bat, gum disease and we needed two sessions each of deep cleaning. Daughter's teeth were fine because we told the hygienist that she visits her orthodontist regularly as scheduled. My husband got ticked off and had me contact our dentist back home in California and inquired. He f course our previous dentist told us we've NEVER in which my husband decided not to go back. He bought the toothpaste and wash that cost over $60 and told me I needed to find him and our daughter a new dental because he wasn't go back. I gave them a chance, went back for my first deep cleaning where he had to me numbed! Dr. Landers, she's awesome even though I had to wait in the chair for over an hour. Second occasion, I got numbing gel instead of shots and this travel dentist proceeded to tell me that I did not in fact have gum disease. My gums were fine. Both visits I paid the cost my insurance didn't cover. THREE MONTHS later, I received THREE invoices! My insurance was not billed properly and in turn I got the bill instead of my insurance. Contacted dentist office, they had no explanation other than, sorry WHEN WILL YOU PAY THE BILL! Go at your own free will BUT NOTE! You will have him disease and require to purchase all kinds of things and your insurance will not be billed properly. Bad business! Off to our new dentist we go!!! read more

Unethical practices. The insurance was never verified yet the staff claimed services provided (routine cleaning, x-rays answer night guard) were not covered by plan, yet the plan booklet and confirmation via member services representative (who called the office to inform them that services are covered) prove otherwise. The services were charged in full to my credit card because they were rendered and needed to be paid. This was in January and it is now October and I have yet to be reimbursed. The insurance company reported claims denied due to missing information (each time since August they are continuously filed incorrectly) yet the billing specialist claims the insurance won't pay the claim. And as of this review there is no resolution. I have filed a complaint with the NCDOJ per the dental boards site because I can't file with the dental board for insurance and billing issues, and a complaint with the BBB (as well as a poor review). It seems to me that the company wants to charge the patient simply because they can get more than the contracted rate with the insurance company. read more

Dr. J and his Trinity were awesome. They made me feel at ease. They knew what they were doing. I had minimal pain and was sent home with detailed instructions on how to care for myself over the next few days. read more

My service was excellent. Sajitha was very nice a d informative. She took her time and clean my teeth and gums very well read more

Oasis Dentistry - General Dentistry Near Me - Concord, North Carolina

I have been to three dentist in my 12 years living in the city. This is by far the most professional office I have experienced. The hygienist, Briana, genuinely asked about my oral health and so did the dental assistant. And the icing on the cake is, they took me ON TIME! I have found my forever dental home. read more

Oasis Dentistry - The business card. - General Dentistry Near Me - Concord, North Carolina

First time customer of this practice so I'm giving them a (2) until this issue is resolved. I was charged $100.00 for a cleaning that I honestly didn't believe I should have been charged. Code used was D4346 for a cleaning (considering I missed my cleaning the year before). After leaving I immediately contacted my insurance provider inquiring the reason for me being charged an out of pocket expense (considering I pay for the "premier plan"). I was informed by insurance provider that based off what code was giving me that there shouldn't have been a charge because it's fully covered. I was asked to give the doctors name that I was seen by (I did so) and was informed by the insurer that they were an in-network provider. I reached back out to the office requesting the office manager, and she stated "based on the code given that my insurer didn't cover all of the expenses". Hell, I went as far asking my sister who handles all insurance for her dental office out of Durham, NC and was told "this should have been covered under my plan". Now I've only have had one dental office here in Charlotte that tried sticking it to me previously and their no longer in business. I not saying that they have or haven't, but my insurer will monitor it closely to see what code will be submitted whenever Oasis submits to my insurer. If I'm refunded the $100.00 I will gladly edit my rating and review, but until then I will remain weary. Now the office: Staff: (first two ladies I interacted with) were extremely friendly, personable, and informative. Lady that did my cleaning was alright, seemed to be in a rush but her demeanor changed as she dove into working. Office was pretty clean and they used all precautions for Covid!!! read more

Best dentist I've ever been to hands down . Clean environment and friendly staff I think I've found my new dentist !

Very friendly, professional and informative staff. I enjoyed my first visit and recommend them to others

I absolutely love Oasis! I initially came here due to a cracked tooth that happened in the middle of the night. I called their emergency number (they actually had one) spoke to one of the head doctors and was seen for an emergency appointment the next day! Not only are they super gentle and accommodating but they also have a spa with amazing services and benefits. I moved out of state but still hop on a plane to come here because no one can compare to their service; And this is coming from someone who's had A LOT of dental work done and horrible experiences. Do not hesitate to come here, they'll take care of you! read more

Customer service for handling disputes is lacking. Need to advise patients of extra pricing before procedure not afterwards.

I REFUSE to return here! They are way overpriced and I feel like we're an on a assembly line. Do the work quickly and off to the next patient. Rarely ever the same doctor for the same thing case when multiple visits are needed. I recently had a family member that was there on Friday,10th. The said the called in the prescription, but never did. We called on Monday, 13th, they said they sent it. THEY LIED! I went into the office on Tuesday morning, 14th, and again, NOTHING was done. The pharmacy finally started calling in the afternoon, and they FINALLY called in just before 5pm. To leave a patient in pain and no antibiotics after a procedure for 5 days is unprofessional and could be called misconduct. After looking at thier Facebook page, all you see are pics of their travels and not much else. read more

This is the worst clinic that I have ever gone in my entire life. The receptionist lady lied to me with the information she gave me when I did my appointment. They want to charge for a service that they don't give or need. They are the worst. they robbed my money and did not do anything to me. I just went to waste my time. They are garbage. read more

Such a great experience for a first time coming here! Briana was amazing at helping me calm my nerves! All of the staff was friendly and understanding as well! I will definitely recommend it to anyone looking for a great dentist office! read more

This is the worst place to go my husband wasted 2 hours there got off Work early and they told him they was going to pull his tooth he has been in pain with for 3 days . Then he gets there they said the insurance i work for a office that should have been done before he got there so then they told him to pay 265.00 ok he did then they told him they cant do it cause they dont have time he could have been somewhere else that care getting his tooth pulled This was in Concord Nc !!! read more

Tried scheduling appointment today since Covid seems to have lessened along with the fear factor.. sure masks required in office. Told that after not being seen in office for a year, I'm considered as technically new patient and they aren't taking new patients at this time. Monthly I receive texts and emails advising me of opened appts etc. So administratively I am a patient. But not realistically. Being medical office and not taking Covid in to account iswrong. No phone calls to follow up on my absence. No letter or email advising me that I will be dropped as a patientif not seen. I would give negative also for being hung up on when asking the name of who I talked to. Hypocritical oath here equals being a hypocrite. Send me soliciting texts and emails But don't stand by the info solicited Just wrong. read more

Been going to this practice for 6 years. They have always been very professional and welcoming. Briana the dental hygienist is the best. She is informative and detailed oriented. I would highly recommend this dentist. read more

terrible i came in about my wisdom teeth everything seemed unprofessional i was given the wrong paperwork no one ever answers the phone i had to call another phone number(the emergency line) just to get in touch with them (they say they're going to call back i wait about 30 min no call) i so at this point im playing phone tag i walk in no ones doing anything at the front desk no one in the lobby. after my service i call 4 times in a row and finally get an answer i ask about my services and what i would need to further do since the person they recommended me to would not answer the phone .i would not recommend if you are looking for something urgent or stress free read more

Today was my first appointment at Oasis Dentistry. I switched dentist due to insurance changes. I was seen by Briana and Dr White. Briana was very friendly, easy to talk to and she explained everything that she did during the visit. Dr White was also pleasant. After reviewing my chart information, he discussed with me options to optimize the health of my tèeth. He explained the options and why they are beneficial and what i liked most is that he did not pressure me to have the work done. The check out process was also pleasant. I was offered different options for pricing on having work i question done and explained them in detail. Overall, this first visit went well (and we know how dentist visits can be). I have already made my appointment for my next cleaning. read more

Super nice and knowledgeable staff, very upfront about payment and give you a thorough treatment plan. I've had plenty of dental work and cleanings over the years and it doesn't get any better than Oasis in Concord! read more

Briana is the BEST!! I went in today to get a cleaning she was extremely patient and gentle she explained everything that was going to be done she even took the time to explain at home care. I truly appreciate her professionalism and I can tell that she truly enjoys her job she was very pleasant. I hope from now on when going in that she can assist me. I love this office everyone is so kind and professional. If looking for a great office please check Oasis Dentistry out. read more

Oasis Concord location. Briana completed my deep cleaning today and as always she was both professional and knowledgeable. Great dental experience read more

that same thing happened to me the only thing they want is money and they tell you we are going to leave you with a beautiful smile and they do not tell you the truth we are going to leave you without teeth, I went for 2 crowns and they broke my 4 front teeth and they told me that They broke because they had to change all my teeth to crowns to make the perfect bite and I believed them because they are dentists. And what happened that they wore out my teeth and one by one they were falling out now and I visited 2 opinions and the dentists told me They said that nothing they did to me was necessary OMG because they did that to you, that's called dental malpractice and now to repair my teeth I have to pay 45,000.00 and they have to remove all of them because they didn't leave me a bone to work on the teeth one by one. They are falling because in the end they put screws in me... and when they were put in my teeth broke in two parts now I suffer from anxiety, depression, insomnia read more

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TLDR: Please RECONSIDER coming here if you value your health, time, and money. Don't be fooled by their google reviews or massage chairs. BOTH DR. LANDERS ARE RUDE, UNPROFESSIONAL, and UNEDUCATED. Medical negligence. Short staffed. Untrained dental technicians. Ironically unsanitary for a medical setting. Pushy front staff on selling dental products (look over your receipts). Longggggg wait times; It took them 2.5 hours for a "new patient" exam that requires no intensive work to be done...Let that sink in. My visit(s): My first 'new patient' visit went okay - had charting, x-rays, and a plan laid out, but honestly, it took much longer than it needed to. A few red flags: - This first red flag is subjective: you pay BEFORE you're called into the back. This made me very uncomfortable as paying before feels pushy and gives you no chance as a patient to fully take in the experience or ask questions about insurance and billing codes. In hindsight, it also forces patients to continue waiting in the lobby since they've already paid. - Second red flag: when I scheduled my appointment, I prefaced that I was interested in Invisalign. After my charting and x-rays were completed, a man casually strolls in and does not introduce himself. I greet him and he mentions he is Dr. A (the husband). He takes a quick look at my teeth and states, "Yep, you definitely need Invisalign" to which I reply, "Um yeah, that's why I requested to get a consultation". He chuckles and walks away...YES, ONE OF THE CO-OWNING DOCTORS SAYS A RUDE REMARK, CHUCKLES, AND WALKS AWAY. Mind you, my teeth are actually pretty straight after years of braces with only minor shifting that I want to be fixed. - Third red flag: After waiting until I felt forgotten, Dr. Landers (the wife) comes in and is very polite (unlike her husband). She discusses my dental plan with me but never once looked at my x-rays to explain where the problem spots were until I asked. Overall, she seemed unprepared and comes off as if she was in a hurry since she never asked if I had any other questions or concerns. The next two visits were cleaning appointments (one for the left side of the mouth and one for the right side of the mouth if you have signs of periodontal disease AKA gum disease) which I scheduled very early in the morning so luckily I didn't have to wait too long. The dental hygenist was definitely more professional than the doctors but I wasn't sure if she did a good job or not because a doctor never came to double-check the quality of work performed. If you're expecting a doctor to review hygienist work like I was, you're not getting it here. My fiance's visits: We came back a few weeks later and his "new patient" appointment was TERRIBLE compared to mine. We waited in the lobby for 1 HOUR before getting called back. He gets his x-rays done by the technician but no charting (gum-poking process) is ever performed. He proceeded to wait in the chair to be seen by the doctor for another 1 HOUR. As I waited in the lobby, he texts me that even the technician had left and never came back. Eventually, a doctor comes and gives him his plan. His first cleaning was HORRENDOUS. He was brought back after waiting in the lobby 30 MINS PAST HIS APPOINTMENT TIME and ANOTHER 45 MIN in the chair. He texts me that no one has seen him yet, I text him to tell the technician to grab me to sit in the room with him. As we're sitting together, fiance tells me that the technician made HIM hold the topical numbing cream in his mouth! We should've left right then and there but fiance mentioned that since he was already topically numb and that we already wasted almost 2 hours at this place, we should just go through with it. 30 more mins in, the technician at this point is long gone, chatting with the other technicians down the hall, and isn't coming back to keep us updated. NO ONE IS. 10 more mins pass, and FINALLY, Dr. Landers comes in and DOESN'T EVEN APOLOGIZE or explain why the hell we've been waiting so long. I had to be the one to ask and apparently the doctor who was supposed to see us had called out that day...so no one, not even the technicians, had the care or knowledge of this to inform us? Dr. Landers numbs my fiance who tells me he felt the big needle go in since the topical numbing is long gone and begins hurriedly cleaning one side of his mouth. One of my cleaning appointments for one side took about 30-40 mins, she did his in a record-breaking time of 10 MINS...and throughout her speedrun, she is literally tossing DENTAL CLEANING TOOLS THAT GO IN YOUR MOUTH over a stand where the mouthpiece is NEARLY TOUCHING THE FLOOR. His second cleaning is better compared to the first cleaning. Waited quite a while again, but he had an actual dental hygienist this time. We DID NOT reschedule. Today, I actually got up and left my 3-month recheck because 1.) they "lost my new patient paperwork", 2.) I had waited nearly an hour AGAIN, & 3.) tech has vanished AGAIN. read more

In May 2018, I suffered from pain at my upper left canine tooth, due to broken filling, which needed to be fixed. Oasis Dentistry receptionists and team are compassionate, caring, enthusiastic, and friendly. They cared for me every step of the way. I highly recommend! read more

Terrible, terrible, terrible... Do not go to this office. They talk a good talk, the dental work they provide is terrible and often has to be fixed by another dentist.... Many many ppl have stated the same thing and are paying a lot of money to fix the mess Oasis Dentistry has created...they are absolutely rude, and incredibly disrespectful to the staff. read more

Called as a new patient and explained the issues experienced at previous dental office was errors with scheduling and being asked to reschedule without adequate notice. Made appointment for me and daughter two weeks out. Received tons of new patient emails and calls all while giving the same reason for new patient and appointment needs. Received two calls the day before then a third late afternoon saying my daughters appointment was placed in the wrong column and they needed to reschedule her. Really????? I had them canceled and will continue my search for a dental office that not only has a good dentist but also a clinic that can be run without constant errors. read more

Horrible dentists who do sub par work. I have to go to a different dentist to fix the work they pressured me into getting. They are rude and refused to issue a refund because they delivered a service. The service is shit. Go somewhere else. read more

Briana was my hygienist for my cleaning today & made my anxious nerves go away. We chatted as if we were family & she never hurt me once.

I have an extreme fear of all things related to the dentist after a bad tooth extraction years ago. I was hesitant to call a dentist but I'm in pain with my gums so I knew I needed to go. I found Oasis dentistry through my insurance company and called for an appt. The person answering the phone (Michelle) was very helpful and got me scheduled as soon as possible. I went in yesterday and the RDH (Briana) was wonderful. She was very patient, understanding, thorough, and sensitive to my concerns. She took her time explaining my treatment plan and potential outcome to me in a manner that I could understand. After she was done, Dr. V Landers came in a followed up on everything to make sure I understood and didn't have further questions or concerns. I was very impressed with the level of care and compassion (Honestly I didn't expect it). The financial obligations and insurance stuff was also explained in a slow manner so I could understand what to expect moving towards healthy teeth. I would highly recommend Oasis Dentistry if you have been away from the dentist for a minute and need a compassionate office. read more

I honestly admired and respected Oasis Denistry , until Patricia lied to me and promised a phone call sadly I would NEVER RECEIVE I waited 5 plus months for approval for Oasis to allow Denefits a Insurance establishment who was going to pay $6,000.00 plus of money up front and I would pay this insurance company back I honestly don't understand ‍how oasis couldn't TRUST a full payment upfront ‍‍‍‍‍ahh live and learn I'll go to my grave honestly never understanding Oasis reasoning for not wanting to make a quick BUCKoff me‍ Well anyway now I am left to suffer this massive Toothache pain I've been on and off again suffering from for the past five 5 pls months A beautiful establishment but apparently if they don't TRUST their customers Cash I honestly wouldn't waste my time with Oasis like the last five plus months of my Life I cannot get back And Oasis has left me with NOTHING 2 SMILE about read more

They just want your MONEY!! They cancel appointments on you left & right and god forbid you cancel they want your money!! NO COMPASSION AT ALL! Unprofessional and Rude! RUDE! RUDE! RUDE! What dentist walks into the room after getting your teeth cleaned with an attitude of, "I'm a straight shooter" and proceeds to knock you down! Tells someone they need extensive treatment and then says, you have to wait 2-months!!! After they canceled an over abundance of appointments on us, then the staff says oh yeah we only work on Saturdays when we feel like it and we can cancel appointments at any time!!!! STAY AWAY! Just because they have a nice office, doesn't mean a damn thing!!! Don't judge a book by its cover, because sometimes when you go inside you wont like it!! read more

Such an amazing place! It was my first time today, and Briana did an amazing job making me feel comfortable! 10/10 would recommend and I will definitely be coming back :) read more

The atmosphere is inviting and staff welcoming. Very thorough examination with an explanation at each step. Cost and procedures presented clearly, easy to understand. Out of pocket costs, normal and not extremely overwhelming. read more

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