Oasis Management, Ashley King's behavior was very unacceptable the night of November 3. We had a wonderful time using your clubhouse until Ashley King's horrendous behavior ruined our night. She didn't ask us nicely to leave. You know what she did? She kept saying " wrap it up, let's go, let's go!" and clapping her hands together. We thought she was joking at first until she kept doing it. When all of us were outside, she had the audacity to ask who would be driving tonight and if we left our cars in the parking lot, it would be towed. We were rushed outside by 9 and according to Ashley, towing would start at 11. My dad had confronted her and said " You know what, you're being rude." Ashley then said " You're being a fucking dick." Ashley King, you and your husband need to have some manners and class because what you did was truly uncalled for. Also, there is no need to threaten my uncles who live there by revoking their lease. read more

If i could leave 0 stars i would. The staff/management here is rude and lacks communication and care for their residents. They pick and choose what problems will be solved. I moved in on September 12th and we've been having constant problems with staff and neighbors. Our neighbors have thrown gallon buckets of "water" over their balcony onto ours, getting everything soaked with the BROWN, STINKY, "water" they poured. They stated they were watering the plants they DONT have, or that they were mopping? That happened at least 5 times. After trying to ask them to stop and talking to the leasing office about the water, our neighbors have stated that they are going to make our stay as miserable as possible. Weve called security pretty much every night because of the unbearable, non stop stomping our neighbors are now doing. I'm losing sleep. We've sent emails to the leasing office. Our neighbors even made threats of beating me or my roommates up. called the cops, nothing done. By ANYONE. But we haven't heard from the leasing office about anything since about 3 weeks ago. I've lived in plenty apartments before, I can tell when the upstairs neighbors are deliberately stomping, rather than just walking. Don't live here!! This is only some of the issues we've been having. read more

Everything! Very impressive property! Staff is friendly, knowledgeable & professional. Apartments are very well kept. The grounds are very nice. read more

After 4 years of trying to live comfortably and peacefully here, we have no option but to move when the lease is up. I was pulling for this place. I adore the neighborhood and greenery. It's indoors that is a nightmare. The noise from upstairs neighbors is the most debilitating noise I've ever had to endure in my life. It's not just "noise" it's shaking and vibrations that knock your pictures off the walls and make your heart race. The kind of noise that makes your pet take to hiding in corners and under the bed. I've lived in apartments all my life and never have I lost this much sleep or had my health compromised by the combination of poor floor installations & careless humans. It's inhumane, infuriating, and disgusting. People here are ignorant and management doesn't have an effective protocol or solution. You pay rent to be kept up all night, be driven to insainty, lose sleep, and miss work days due to exhaustion. Imagine having to consider sleeping in your car or closet to get some quiet when you pay $1400 - $1500+ to stay. Wrong. The ceilings/floors should have been fixed decades ago or else keep large families, drug addicts, and people with young children, and pets in ground floor units. This is wrong on so many levels. The 2 stars are only for the location (+1) & excellent maintence team (+1). read more

I moved into the Oasis Apartments this past November. Like the others who have posted, my initial experience with the ladies in the leasing office and the maintenance department was positive. It went downhill from there when I saw black grimy soot-like marks in my apartment and my little white dog was getting this gray and grimy dirty look (and was in my apartment except for being walked on a leash). Since moving in at the beginning of November 2020 until today (Super Bowl Sunday 2021) which is approximately three months, I have had two dirty filters: one black and one heavily soiled. There is black grimy soot on my toilet, furniture, tables, and in my nose mucous. My little dog's fur is gray instead of white. She is scratching and biting herself and I am coughing and find it difficult to breathe at times with regular headaches. Nusbaum Management and Oasis will not move me to another apartment that will have clean air for me to breathe and have refused to release the dirty filters to me so that I can have them tested. I told maintenance and the leasing office that I was scared and did not feel safe. I was told by maintenance that this "dust" was being sucked out of my desk printer cartridge even after I told them that I haven't used it and haven't even plugged it in. The leasing office ladies said "that they have done all they can do and I am safe because there is no mold. I do not have the financial resources to hire an attorney but was told by friends to contact Andy Fox at 10 on your side and the Health Department for assistance. I am extremely disappointed that Oasis and Nusbaum Management would disregard the safety of my dog and me. Update 2/8/21* I have (1) written to Andy Fox at 10 on Your Side, (2) have initiated a complaint and investigation with the Codes and Compliance Office of Va. Beach, (3) sent an email to the Vice President/Partner of SL Nusbaum, Bill Halprin, requesting a phone call. The Oasis Apartment Office REFUSED to give me the second dirty filter removed from the locked closet in my apartment in 2/7/21 by the maintenance crew. The Oasis Office manager sent me an email that they have "taken all steps in my safety". read more

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The upgraded areas are an improvement. Taking a star away for multiple crimes on property. Numerous larceny from cars and many bikes stolen. Management chooses to not report crimes they witness or tell residents to safeguard their items in common areas. Bike locks are not theft proof but oasis has not changed them or told residents and our bike was stolen. No cameras and thieves return. read more

Oasis management is the worst. first of all they don't t keep their premises clean or with lights at night. Since Covid the office has been closed until 2 months ago, they are never at the office. Asking for maintenance forget it no one will showed up. When me and my wife moved there back of August of 2018, her health started to deteriorate, the apartment carpet was old and dirty, popcorn ceilings which is made out of asbestos, water heater old and nasty, mold, bath tub painted instead of been replaced, even though you clean mold was everywhere. I moved out at the end of August last month after 6 years living there and they want to keep my security deposit charging me $200 to replace an old carpet full of dust, old, and dirty, for a 1 bed apartment empty they want to charge $300 for cleaning the apartment, are they dreaming. The apartment is too old that they have to remodel it and they want to do it with our money. I have been communicating with Amiarilys by email complaining about the high charges, I also have asked for receipts and photos but she doesn't send it by email. Don't believe on first impression if you visit the office. read more

My roommate and I have been living at Oasis for about 3 1/2 months now and we could not be any more satisfied! I would like to start off this review by saying this is our first apartment, and when we were looking around, the staff could not have made us feel more welcome. While we did love the apartment and all it had to offer, the sense of community was a major factor in why we chose to live here. With this being said, we also love our apartment and the amenities at Oasis as well. Our hardwood floors are super easy to keep up with, and the newly renovated kitchen is just what we were looking for! Along with this each bedroom has enough closet space for the both of us ( Which, if you knew us, is really saying something). Lastly, I want to take the chance to talk about the community itself. I love , love , love the clubhouse and pool area. I work out in the gym almost every day; it has just enough equipment in it to where I can switch up my workouts daily. The pool is also kept very clean and has luxury sunning chairs set in the shallow end of the pool so you can lay out and not get too hot ( I have used these just about everyday since the pool has been open). While I haven't met everyone in the community, those who I have met are very friendly and always greet me when I see them, including the staff. Speaking of, I want to give a huge shout out to the maintenance staff who respond almost immediately to any requests that are put in. My roommate and I put in one request when we moved in and another about a month later, and the maintenance staff was there within the hour. We were honestly shocked, but in a good way. They also take the time to put a notice on every single residents' door letting them know of any mandatory inspections they have to do. These inspections literally take 30 seconds, but it's nice they let us know, and they haven't been an inconvenience at all! I have had no problems with noise coming from across the street or from my neighbors, which was honestly a big concern of mine coming in. I was pleasantly surprised though, because I can't hear much from my home! My neighbors are super respectful and I sleep through the night/ have no problems napping throughout the day. I am over all super pleased with my first apartment home experience and honestly feel pretty lucky that we came across Oasis. There is a great staff, great amenities, and a great sense of community. read more

I'm little disappointed how Seana is treating me as a tenant after a fire Occurred in my apartment. The fire happened Dec 20, 2019. She told me her vendor said I could still in the apartment while repairs were being made. Tell me how was we going to live in apartment without a kitchen and it smelled like smoke in the apartment. They also put three big machines in the apartment. Then when restoration team came out it became a different story. She also told me reason she couldn't help me because she was on vacation and didn't have access to her email. The fire took place before her vacation. She told me go stay in a hotel because its cover under insurance but your still responsible for rent also. Why not just give me another place to live. She pretends that she's all about tenants it's all a act let something you will see. read more

I absolutely love living here! The office ladies are so kind and sweet and there for anything you need. Maintenance is amazing as well. I love the new pool and all the new features in my apartment. They also offer a lot of activities for the family. The school district is great too. I definitely recommend!!! read more

The noise level not because of your neighbors it's because the hallway especially and all other floors the sub-flooring is lacking in sound proofing so you hear every footstep of every person and especially running children! You hear each other talk! You hear your neighbors intimate times! Beautiful place grounds are nice the office is wonderful to everyone! It's a shame with the price that the company doesn't address this situation! Signed a good neighbor that worked with my great neighbors upstairs so we both will be able to survive living with these floors between us! read more

*Seana Padgett, property manager, is incompetent and lacks basic customer service skills. Don't waste your time with her. WALLS ARE SO THIN - we can hear our neighbor above us SNORE, PISS, SHOWER, WALK, AND TALK. Literally everything. IT SUCKS. Across from the hospital = plus Sirens from cops, ambulances, fire trucks all the time = negative, learn to ignore it Plus - close to shopping centers and schools Negative - You can pay $40 a month for a dryer and washer but it will be placed in your tiny kitchen and, of course, this will rack up your electric and water bills. Not worth it. Community washer and dryer takes quarters and is on the smaller side. Negative - You have to pay to shampoo your own carpet when you leave and could possibly get a refund. NEGATIVE - Seana acts overly nice but will turn around and talk smack about you when you put in trouble tickets/work orders as if maintenance for their apartments is a nuisance. The Blonde in the office is forgetful and talked shit about me in front of my face because she didn't realized that I was the tenant she was complaining about. I don't know if she was nervous, jabbering away without using her brain, or was just trying to talk shit to bond or converse. I went into the office two weeks ago because there was someone who was smoking cigarettes in our small complex/in their apartment and the smoke was lingering into my apartment. Maintenance was great and put new Odor Blocker filters into our vents - which helped a lot, that was a plus. Today, I checked up on a work order (to fix our bedroom window - water leaks through our window sill when they power wash + when it rains = poor seal in window = moisture and mold & higher electric bills to cool the apartment down). Anyways, Blondie here started ranting about a tenant who keeps complaining about such little things like "how she complained about someone smoking in the building - they put odor blockers." Of course I called her out and told her it was me. She stared blankly like a deer in headlights...caught, lol. Why would we sacrifice our lungs and health when it could avoided? Also, maintenance initially ignored fixing my window situation because she put on the work order that my window was open when they power washed and when it rained; therefore, that's how the water got in. LOL. DUMB ASS. You had one job, lady. To make things worse they power washed out windows with a diluted bleach solution which got onto our Black-Blackout curtains, carpet, and it stained the towels we used to sop up the mess. She smiled about it and said that it was "OK" because it was diluted. NO. IT. IS. NOT. OK. It fucked up my towels and curtains. The carpet probably has mildew or mold underneath now from all the rain that dripped through. Of course, I had to clarify that the windows were closed and water and air leak through. Let's hope it gets fixed. POA avoid her and speak to someone else in the office.. or talk slower and repeat the information several times so she understands you. PLUS - maintenance workers are great when workers in the office do their job and communicate efficiently. PLUS- Military discount...... NEGATIVE- they need to work on keeping track of their lists of automatic rent allotments (so that they don't keep putting military members on delinquent lists and posting letters on their doors when they already paid rent). read more

The new club house is nice. That's about it. Mgmt is nice but pretty much have zero solutions to problems. If you want to rent here make sure you get one of the updated units. Otherwise you have appliances that are at least 15 years old and you'll have to schedule a maintenance guy to come by at least once a week. read more

These ladies were so patient and understanding. A great help. Nice apartments. New renovations look extremely satisfying and the amenities are beautiful. read more

On a whim, my partner and I decided to check out the newly-constructed pool on a hot day. The check-in process was simple and hassle-free. The water was clean, and the atmosphere was pleasant. But what really made the experience for me was the adorable family of ducks that had been hanging out by the poolside. My partner and I watched them for what must have been at least a few hours-completely mystified. Stop by if you want to take a gander at these fine feathered friends-and maybe go for a dip while you're at it! read more

The walls *are* thin, the only "loudness" I get is from small dogs. Not a big deal, other than that it's quiet, most especially for people who moved to VA Beach, from a big City. I myself came from New York City. The staff; Tiffany and Melissa, are fun loving gals and get sh*t done. The apartments themselves are gorgeous. Granted you can see the work that was done on them if you are a new tenant but the work is minimal. The kitchen appliances are a bit dated though I'm afraid. The apartments are also carpeted. They have Studio, One Bedroom, Two Bedroom and Three Bedroom. Laundry machines are $1.75 (each: Washer and Dryer for a total of $3.50 a week depending how often you wash and if the loads are small). The community pool is clean and has a nice smooth floor, the kiddie pool however tends to have dead floating bugs (one or two). Otherwise, it's bliss. There is also small parks within the community and a delightful clubhouse. Amenities includes a dishwasher, garbage disposal in the kitchen sink, Central Air and of course, the pool. Now the ads for this place states that the water is included in the rent. It really should be worded: "Water WILL be included in the rent.". So let's say your rent is $800.00, and the water bill was $50.00. What you'll owe is $850.00. Good news is that a water bill has never been higher than $65.00. Cable needs: Unfortunately this complex doesn't support Verizon FIOS, which I've been dying to have since its existence. There are only two major cable providers here: Cox and Comcast (the rest is Satellite cable providers...yuck). Try your hardest to go with Comcast. Cox is hit or miss, with a few more misses than hits. Area: Safe, friendly. Just awesome. Virginia Beach General Hospital is right across the street. It's Hilltop. Shopping centers up First Colonial Road. Everything you need is there! Target, K-Mart, Kroger, Food Lion, Wendy's, McDonald's, Burger King, 7 Eleven, Wawa, Miscellaneous restaurant and buffets. I could go on and on. For you health nuts out there, there is a Farm right next door with a built in market that sells FRESH fruits and vegetables. My wife and I bought fresh peaches from the farm and it was delicious. If you are you a walker and don't mind traveling over a mile on foot then I could say everything is in "walking distance", but I hate walking so yeah...you need a car. Most especially to bring back all the stuff you shopped for. This complex is only 10 minutes away from the beach by way of Laskin Road. There are even more things to see and do at the Ocean Front. More restaurants especially and I highly recommend The Nautilus. In closing, this apartment complex has met my expectations. Good neighbors, great staff, adequate friendly maintenance. Oh and did I mention the community parties thrown? We just had an "End Of Summer" pool party for residents. There are talks about a Halloween party in the clubhouse as well as a Holiday party. This is a great complex to live in. read more

I visited these apartments after searching for so long and the ladies were extremely pleasant! They were so helpful and were excited to tell me about the new renovations that had recently been done. The location is perfect and the community is very nice. 10/10 recommended! read more

My girlfriend lives here and raves about it. Maintenance goes above and beyond. The girls in the office are very friendly. They take her concerns, address them, and move on to the next one. She has lived there for 24 years! :) Go see them in the office. Tell them that Sharon sent you! read more

As a young married couple with no kids, this place is perfect. What I love most about this place is that it's quiet, but near everything! Grocery, Target, tons of food, a secluded park down the road, and it's 5 min from the beach. There is also a pool, but I can't say that I have been in it! Although we do have a nice view of the pool from our balcony. Management is really friendly and will go out of their way to meet your needs. We have been here since early 2013 and I don't have anything really bad to say about this place besides that sometimes people don't pick up their dog poop. So I guess that's pretty good!! read more

We've been here about five years now and must admit we've enjoyed every day living here and plan on continuing to stay here. Mgmt and Staff very friendly and quick to react to any issues. Also after hours Security if needed. They hardly ever jack up the rents and seem to value residents who renew their leases. Great huge 8ft deep pool - rare in Va Beach. Pet friendly. They keep the ground neat and cleaned, well groomed. The only thing missing is a Dog Run. Overall I highly recommend. read more

Moved into this complex in may and was immediately impressed by the staff and facilities. The apartments are beautifully renovated and everyone has been super friendly. Walls are a bit thin, and you can hear a good bit through the front door. Otherwise everything is truly great. Current construction on the new pool and clubhouse/gym is super exciting, but I'll be glad when they're finished! Overall a great place to live! read more

The policy for towing is complete bs. Absolutely no reason to be towed with no solution to the situation. Waste of my money.

This complex is a welcome surprise in a great part of Virginia Beach. The rents in this city can be ridiculous, but Colonial is reasonably priced. You can't beat the location either; located at the First Colonial and Laskin annex in the midst of so much shopping and so many restaurants. Seven minutes drive to the Oceanfront and 5 minutes from the interstate. The schools in this zone are great too. The staff at Colonial were always personable and eager to help with the few problems that arose. read more

STAY AWAY!!! I also have a review on google, so I won't take all day on yelp. I will however say they do false advertise, it says washer and dryer in every home, FASLE. They are shitty, and small. Every building has 8 apartment homes, ONE WASHER and ONE DRYER. They are sooo small and I have 3 single moms and a military couple in my building. Basically no chance of me using the washer and dryer. It also cost 3.25 for ONE load of laundry. The cleaning staff is rude and slow. The office staff is a mess and unfortunately seem pretty uneducated about their current profession. They (maintenance)intrude your home constantly on short notice. They have turned my water off more than 3 times in the middle of the day WITH NO WARNING. They tow cars even tho they use dumpsters to block the visitor spots. They are over priced. We pay 1200 a month for a two bedroom. Location wise think about all the sirens! Also it's a pain in the ass getting in and out of this neighborhood. Pine needles every wear fuck up your car. Office is a shit show, fucked up my move in date, my deposits, everything. I'd rather be in a hotel some days. Save your money, look elsewhere. Don't let the pictures fool you because those are fake too. We don't have a community center and we've been paying $50 a month extra in water to fill a pool we can't swim in!!!!!! read more

I'm really confused. We just moved in. When we were on the website it said "washer and dryer options available in every unit." That was a pretty big factor for us. When we got here we were told we don't have that option in our apartment, but they have washers and dryers in the building. Fine we think. Until we find out you have to pay, plus when we used the dryer it doesn't even dry our clothes. Just disappointed in the advertising. read more

If I could rank them zero stars I would. WARNING- Do not rent here unless you do not value your privacy. They hold maintenance inspections every other week, basically treat their tenants like animals. Seriously they are crazy on the inspections, totally loco. read more

Love it here, the staff is awesome. Maintenance staff is quick responding. Overall 5 stars!!! They keep the property clean and the neighbors are friendly. read more

I just recently moved out of these apartments due to moving for my job but it was hands down the best apartments I have lived in during my 14 years in the area. Within the 14 years I lived in 4 other locations and of course there were some great qualities to each of them but for the best overall balance of saftey, space and price this is the place to go! With all that being said I am also a huge believer in customer service and enjoys an establishment that genuinely has friendly people. I can NOT say enough about the staff here! The outstanding maintenance and services staff (expecially Steve) bust their humps everyday answering countless work orders, performing routine clean up and handling on the spot issues. All my issues were handled in a quick and professional manner even at the worse of times and the grounds always maintained a clean and upkept appearance. The house staff in the main office (Seana, Victoria, Nacie and Tiffany) were always smiles and able to help with any questions or issues. They never gave a feeling of being unapproachable for anything and were genuinely caring an understanding people. Overall a great place to live!!! read more