We use this vet for our two cats. It was originally recommended to me by a friend who is a vet but…read morehas moved and now lives too far away to be our vet. I like that this is a small practice with staff who genuinely care about the animals rather than profit which can be a problem with some of the larger chain type of practices. I have always managed to get a same day appointment when needed one of my cats is often getting himself into scrapes and has needed quite a few visits over the years. I do find this to be a lovely friendly caring place and we will continue to use it for as long as we have animals.

This is my local vet and my cat seems quite happy to go there! The vets and technicians are…read morewonderful. Always helpful and cheery. The only things is that the waiting room is quite small and can get backed up. Quite often there is a wait and sometimes there is nobody behind the reception desk. I wish people who had dogs would keep them next to them as it can be frightening for chidren and cats to go past. The fees are good and the vet is lovely, so I continue going there.

I cannot fault the surgery enough. They are always very friendly and very willing to accommodate…read moreenquiries on the phone or in person. My cats have been patients for a number of years and they have always been treated wonderfully (sadly Brandy dislikes the chief vet and often takes a swipe at him!). Not too far from the centre of town this vet is accessible and affordable.

It is the best surgery I have been in. They always take care of my dog and I could never complaint…read moreabout anything, their staff are lovely and caring. Also all my husbands family always used them as their veterinary surgery for all their animals.

This place was so wonderful. After a not so great experience. Super thankful for this veterinary…read moreoffice. From start to finish I would highly recommend their services. We had been looking for a vet for Brooking. I can finally report here that these people know what their doing and go above and beyond. They're very understanding with your individual needs as well as happy to explain in detail what your pet is having done. They also get your appointment finished in reasonable timing. Excellent customer service. Paulo is so nice, professional, and caring to your animal. Brooking, was so happy and well taken care of. I can't begin to Thank You, See you again soon 5*

my first visit to Orchid vets. One of my hens Grace became ill whilst I was on holiday. I was given…read morean immediate appointment, and Grace was given a thorough examination lasting half an hour, by William Lewis who was very kind and helpful. showed me how to administer medicine orally, and Grace is now 100% fit and happy. Never was the suggestion made that as it was only a hen why not put her down, she was treated as though she was an expensive pedigree. If you have poultry or any animal, you will receive fantastic service from all the staff here

Barton Lodge, what can I say, outstanding, friendly and they treat your injured pet with the utmost…read morecare as if their own. I have seen two different vets now on separate occasions and must say I am impressed. When I moved here from Herefordshire I did some research of the local vets and chose the nearest to home. After a few visits to the vets with both of my dogs and not really happy with the level of service, then by chance passing Barton Lodge in the car, I decided to give it a try the next time one of my dogs was ill, and Im so pleased I did. They will definitely have me as a returning pet owner whilst living in this area which will probably be for a long time yet.

Barton Lodge Veterinary Centre looked after our cat from the time she was a tiny kitten to the end…read moreof her long life. Staff at the practice are always friendly and polite and very caring for the animals they treat. The vets gave great advice about our pet's diet and general care. Their annual reminders about booster vaccinations were extremely helpful this is such an easy thing to overlook when you are busy working. We also were very pleased that they gave our cat an annual health check and I'm sure this is what kept her fit and well and a super pet for 16 years. When she eventually became terminally ill with cancer at the age of 17 one of the vets, the owner, sensitively gave us the prognosis and we were able to decide when the time had come to say goodbye to our pet. This was handled with great sensitivity for which we were very grateful. We will definitely continue to use Barton Lodge their service and expertise is second to none and we have great confidence in them.

This veterinary surgery assisted me at a very upsetting time. A dear pet was very ill and it was…read moreunfair to leave them to suffer, but as it was classed as an exotic the nearest vets which were closed were Cambridge or Bedford, too far to add this stress to a very unwell pet. On the spur of the moment I called this surgery and they kindly agreed to stay open a few more minutes to allow me to come and check Noddy. Sadly we were right and they kindly allowed him to go the the animal bridge, I am so grateful to them to assist us and to provide the upmost kindness, support and care. Truly amazing vets surgery, lovely people and supportive too.

A great vet. No nonsense advice and always willing to help. Sensible and practical. Just what is…read moreneeded.

The man vet here, Yves, from Belgium, is fantastic, as are all his nurses. They are a really…read morecompassionate bunch. My 16 year old Shih Tzu Zoe is treated by Yves with a monthly steroid jan to keep her tiny frame strong. I highly recommend this vets.

From the owner: At Bishops Veterinary Surgery, we have a friendly, caring team of skilled vets and nurses who make…read morelooking after your pets our number one priority. Welcoming our faithful long standing clients and new friends alike, you're welcome to pop into the practice in Hatfield, Hertfordshire to have a look around and say hello!

We came upon this independantly owned vet surgery after having bad experiences with 2 other vets,…read moreand I'm so glad we did. We bought our first ever pet, a german shepherd puppy, and were panicked when we noticed a cyst between 2 of his fingers. We took him to a local vet and they spent 2 minutes looking at his paw and without even explaining or asking us, booked him for surgery the next day and injected him with painkillers and anti-biotics. Having felt that we were being taken for a ride we made an appointment with the pets practice for a second opinion. The nurses were helpful and polite, and a convenient appointment time was very easy to arrange as they open later than most vets. Our vet, Kylie, was really wonderful about everything. We told her our concerns, and she examined him, and told us professionally, but also kindly, what we did and didn't need to worry about. We also got to discuss some of our other concerns as first time pet owners, and she was very helpful. For example, she in the course of the appointment had noticed he had dry skin and that he was a slightly under weight and we may want to consider a different diet. We didn't feel pressured or guilted into doing anything, and she didn't just add things to the bill like the other vet, but I was happy that she took the initiative to notice and let us know. I think what annoyed me about the others is that they didn't respect their ethical and professional boundaries, and it was so in tune with the stories you hear about vet's being scam artists (there was an episode of panorama about it). At the end of everything she decided to prescribe a course of antibiotics, which seemed more sensible than cutting into him at the first oppurtunity like the other vet. Her manner with us and our puppy inspired our confidence in her. We did change the diet which not only adressed the skin and weight issue, but his distaste towards his food which we had noticed. I can't say enough good things about this place. It's convenient as it opens late, has parking, and is easy to get to. It's always clean and a nice environment. We decided to our dog to the puppy class was good, and it was nice to hear about advice and training directly from a vet, and it turns out that this is the only place with a vet-led training class in this area. Since then our poor puppy has a few medical issues, in each case the advice was always good, and we felt safe trusting them as we felt that they really did have our pet's best interest at heart.

Kumi is the best vet and we are so grateful. thanks. She really looks after my partner's dog. thnk…read moreyou so much

they are having a price promotion at the moment, so very cheap, but i find they have consistently…read morelow prices, especially for neutrering and innoculations, good service too

A down to earth, straight talking vet, who has your pets interest at heart, not his own pocket…read more Will not give or offer unnecessary treatment, very reasonably priced and highly recommended.

Brilliant down to earth vet, who puts your animals welfare first. Very experienced and does not rip…read moreyou off.

Lovely vet practice - never feel intimidated into buying anything we don't need for our pets. Good…read morequick service when you need an appointment. The vets always take the time you want with your pets, and will advise you on almost any matter you may be having problems with.