Woodhouse spa is everything you would expect an upscale spa to be. The staff is amazingly friendly…read moreand attentive. It's become a part of my birthday celebration because I've been on my birthday the past 3 years. You already have a locker with your name on it when you visit. They made me feel extra special with little happy birthday wishes in different places. I don't use the same person for my massages but everyone that I've had has been wonderful. My favorite part of this spa is The Quiet Room. You go in before and after your massage and it is so relaxing. A great place to decompress and just chill. Don't forget your mimosa before you go in This is definitely a place you should visit in N. Hills. I'm looking forward to my next visit.

4.5 stars!! I just had the most incredible facial experience at Woodhouse Spa North Hills--and I…read morecannot say enough good things! From the moment I arrived, the team made me feel so special and celebrated for my birthday. Thoughtful birthday notes were waiting for me on my locker and with my selected beverage in the quiet room. It was such a lovely and personal touch. The true highlight, though, was my Lift & Firm Facial with Ann. Hands down the best facial I've had in many years! Ann was phenomenal--she had the perfect balance of professionalism, warmth, and attentiveness. She explained each step of the process without interrupting the calming atmosphere and used just the right amount of pressure during the face and shoulder massage portion (which was divine!). She took care to ask about any sensitivities and truly customized the experience to my needs. By the end of my service, I felt completely relaxed, rejuvenated, and honestly, I didn't want to leave the room--I could've taken a nap right there! My skin feels amazing and my stress just melted away. The entire experience, from the serene ambiance to the personalized service, was the perfect treat. I will absolutely be coming back, and Ann will be my go-to from now on. If you're looking for a place to unwind and feel genuinely pampered, try Woodhouse.

Annette is very nice and thoughtful. My only caution for those considering this spa would be to…read moremake sure you like very firm deep tissue massages. Medium is still very firm. Also, communicate very clearly to the owner if you have any potential skin sensitivities or allergies before getting a facial.

OMG!!! This was my…read morefirst time getting a V-Steam & I can say it was A-MAZ-ING!!!!! This is a quaint place that isn't like those "chain" spa businesses. Annette is super knowledgeable and very pleasant! Her energy is so soothing, that it puts you at ease and helps you to relax. First off all, APPOINTMENTS are a must! I actually saw her business advertised on Facebook. I went to Groupon to see if maybe there was something offered there... and low and behold, THEY HAD A GROUPON! I was seriously winning! The total cost was $45.00 (regularly $60) for my V-Steam. I called and was able to book my appointment the same day...(I told you, I WAS WINNING!) I arrived and was greeted by Amber; i was offered a water and asked to fill out some paperwork. Amber then came in and did a consultation with and explain EVERYTHING that I needed to know about my V-Steam! The entire stream was 40 minutes. When I tell you, I felt super relaxed and lighter!

Had a deep cleaning facial which was wonderful and relaxing…read more Lovely quiet place with a beautiful vibe.

This place is WONDERFUL. SO PEACEFUL. Wendy is great:) she nailed the deep tissue. The ambiance was…read morefantástico! Come early and use their spa room

I just had the best deep tissue massage. Every previous message now ranks as insufficient. Cory not…read moreonly found and fought all of my knots, he gave me advice for how to manage my MSK issues in the future. The spa itself is lovely, with multiple pools, indoor & outdoor, steam room, sauna, snacks, tea, reading, etc. Can't wait to go back.

This would 100% be a 5 star review if I were only rating the massages I've received here…read more Legitimately, they have been game changers. I am always so tense, my muscles are almost always in knots, and I've recently started a fairly strenuous workout regime, so I've been coming here for deep tissue massages. They have done wonders for me. I leave feeling like a new person! Also, the spa is gorgeous and the employees are super friendly. There are lots of amenities for you to use while you wait for your time slot, or after you are done. I've genuinely enjoyed my experiences here. So why 4/5? Well, as others have mentioned it is damn near impossible to make a reservation unless you are there in person; calling in a reservation takes forever. Also, you can only get a reservation Monday-Thursday if you are not staying at the hotel. Again, as others mentioned, the online booking tool is ridiculously inefficient. You have to click on each day to find an opening. Who has time for that? That said, they do open up to non-guests the day of IF the hotel guests don't fill all the slots. But how do you even plan ahead for that? If they upgrade the booking tool and perhaps open up a few slots for non - hotel guests on weekends (before the weekend of), this would easily be 5 stars.

Make sure you're aware that when you start a membership with Hand & Stone that if you try to…read morecancel, you will have to pay an extra month even if you were just drafted and haven't used your balance yet as a 30 day notice fee. This extra month does get credited to your account, but in my situation I find this very unreasonable. I tried to cancel my appointment on the 30th. There's no way to cancel online. I called on the 30th 3 times and couldn't get an answer on the phone. I also tried calling another location that I've been using 4 times with no answer. On the 31st I called again and was able to reach someone the first try. It takes 1-3 business days to process any request that changes your membership whether you freeze or cancel. They suggested I just freeze my account and that they would try their best to get it in before I'm charged on the 3rd. I checked my email continuously the next few days to no avail. Of course, I ended up being charged on the 3rd. Disappointing as I am cancelling due to financial constraints, but I was warned it could happen so whatever. Well today on the 7th I called again to just go ahead and cancel because after consideration I really just don't want the membership anymore due to this. On the phone today I was told that "I called on the 31st, they sent out the email to freeze on the 2nd, and I was billed on the 3rd." However, I received the email to freeze on the 3rd after I was already billed. They then tell me that yes, I will have to pay for an additional month where I will be billed on the 7th of May. So basically, I'd spent a couple hours on the 30th, and most of the day the 31st, 1st, and 2nd stressing over this to only be charged for a service on the 3rd I tried to cancel, then at least freeze believing it would be easier...and now next month I'm going to have to pay an additional $79.99 for a service I don't even want. Overall the services I've received the past few months at the secondary location I'd been using primarily due to it being closer to me were nice, and I loved the staff there. The staff at this location were friendly as far as I've experienced but I've only been there twice and talked to them now twice on the phone. I do feel like it's a little overpriced for what you get, but it is still something nice to do for yourself. My low rating is purely due to the lack of leeway in their membership despite me trying to cancel since the 30th, and no one informing me of their cancellation policy until today. This should be something informed to you when you sign up.

HORRIBLE Terrible experience! The receptionist who checked me in was incredibly rude. I inquired…read moreabout the Serenity package my husband paid for as a surprise, and she insisted it only included a facial, despite the online information and package menu clearly stating a 50-minute massage followed by a 50-minute facial. When I tried to explain, she cut me off and bluntly said, "No, it's just a facial." To make matters worse, she denied any possibility of using the gift card for other services and falsely led me to believe a refund might be possible and stated that only the manager could speak with the number on file (my husbands). The manager later called my husband, claiming she was told that I didn't want some of the services and that we'd be charged for one due to the esthetician's waiting time. However, it seems as if the whole story wasn't informed to the manager... that I was told I was only getting a facial ( I wasn't opposed to the facial but I was under the impression I would be getting a relaxation massage with a facial but yet told "No its just a facial".) This whole ordeal was marked by miscommunication, and it's clear no one was concerned about the dismissive behavior of the receptionist. She not only interrupted me but also avoided making eye contact, focusing on her computer instead. This place is misleading, and I strongly advise against it. I'll be informing my colleagues and friends to steer clear of this location. Awful experience!

I loved my haircut and highlights by Kiley! I have never had highlights before and she transformed…read moremy hair. Kiley is very meticulous, took her time with the highlights and made sure all was perfect before cutting and doing the blowout. I love Aveda in general and all of their products so it was such a treat to go to a real Aveda salon and be pampered. The staff is extremely friendly and make you feel very welcome and taken care of. Located in Fenton, this is a great location and I would come here again in a heartbeat.

Requested a balayage appointment to get lighter blond mixed in my older balayage. I showed the…read morepictures to Jamie, who did a great placement. When toning she said it would lighten with shampooing, but it was darker then what I came in with. She had changed my appointment to a different appointment type because she said it wasn't as intensive as a true balayage, which I thought was nice because it was less expensive but I didn't ask and it wasn't a balayage or the colors I showed. I asked to come back in after trying head and shoulders, which they recommended to use to speed up the lightening, and Meredith was awesome to fit me in to see if it would lighten. It did a bit but is still darker. She also seemed surprised of the colors based on the pic I showed her too. Very nice and professional but not worth it when you'll need to redo it somewhere else.

I had an incredibly good experience here as a same day online booking on a Saturday! I had an…read moreexcellent 60 minute massage with 30 min foot reflexology. I was so excited to be able to get in after another place no showed me. I will be booking here again soon!!! Highly highly recc

These ppl have miracle hands. I feel like I'm floating. I did a couples massage today with my…read morehusband and they were respectful, ontime and patient with us. It was quiet and clean. They even had I love you ballon's in our couple's room. :) I will definitely recommend this place to others and will come back.

My first experience at Chandni's spa today was absolutely wonderful. I had the age defying Gotu…read moreKola facial service done. My esthetician, Kavita was very professional, excellent with the facial massage, and the treatment. I will certainly be a return customer. I highly recommend Chandni's spa for facials. -Suchi, H.

Hi, long time customer here. Does anyone know where purnima went? I was told she left the job. She…read morewas the best and I only want her to do my eyebrows!! Any help is appreciated. Thank you!

I enjoyed my Himalayan Pink Salt Stone massage. I think that the massage therapist was Allie…read more(spelling?). She was very good but then it's not hard to please just about any customer if you're using hot stones! She did leave the room once to go get regular stones because she wasn't comfortable using the Himalayan stones. They were too hot to handle for her. Unfortunately, the other therapist was using them, so she came back and continued with the Himalayan stones. She made it up to me time-wise but that interruption was not ideal. This spa needs to provide mitts to every therapist, just in case the Himalayan stones are too hot to handle. I felt horribly guilty that she was using stones that she found too hot. I even offered to forego the stones altogether. The manager is very uptight. He can't seem to relax. Keeps talking about rescheduling penalties and late penalties. Umm, what? Why would you assume that I might be late? Because I rescheduled all of one time?

Great experience. Hand and Stone was recommended to me to address a neck strain issue that I'm…read moredealing with. My therapist (Cristina) was very professional in getting intake information regarding my issues prior to the session. The massage itself was great. She more than addressed my issues and my sore neck hasn't felt this good in weeks. I'm very leased with the service and purchased a 6 month membership!