I'm always apprehensive about going to the dentist. Due to pain in my mouth, I had to make an appointment with one. I chose Oaks Dental Group initially because they provide service for my weird insurance coverage that hardly any dentist near by would even look at. I called for an appointment and I must say that Melissa has to be the friendliest person to make my appointment and assured me that they were an in-network provider for my insurance. She made the appointment sooner than I was ready, but the pain was getting worse, so, okie dokie. Still apprehensive, I come in and was greeted with kindness, understanding of my pain and of my apprehensiveness, or should I say, "Scared to Death" of the dentist chair. I was expecting at least a 30 minute wait when I was called in 5 minutes. Ugh... My legs were like Jello. Without help, I managed to walk to the dreaded CHAIR. I was attended by Amder, an RDA. She is a phenomenal dental assistant. She put me right at ease and is very intelligent. After calming me down, I was greeted by Dr. Robles. Very friendly and helpful. He went to work on my pain and was able to fix that right away. WOW! I'm feeling great now so he exams me and tells me I have a bit of work to be done. I kinda knew that since I was trying to avoid going to the dentist for a while now. He explain every problem he found and we decided to go with a plan that would minimize the out of pocket charges. I was happy about that, and sure enough, Melissa figured out and printed me a plan that was easy to understand that minimized the out of pocket charges. Melissa is an expert on figuring out that insurance stuff, SO well organized and friendly. Overall, if your frighten of going to the dentist, I highly recommend the Oaks Dental Group. I finally found a dental group that I'm NOT apprehensive about but look forward to seeing them for my dental health. GREAT PEOPLE! THANK YOU OAKS DENTAL GROUP! I love you all! read more