I came to the store to replace a regular pair of glasses. The fellow was quite nice in showing me frames and discussing options. Note, like many my insurance covers most of the cost of frames and lenses. I have two pairs of Oakley sunglasses, so I liked the brand and approach. After brief review, I decided on a frame and lenses options. I asked for a price quote as I know my insurance has co-pays. He noted the cost would be somewhere around $90, which made it competitive with options like Warby. A day later, I get a call with with a message the cost will be three times that much, or $270!!!! I call and asked for clarification, and am told insurance only covers the frame, not lenses. First, that feels like a bait and upsell. Oakley frames are nice, but not that nice. And we are not talking about hubble telescope lenses, these are basic single vision lenses. Warby and similar have almost identical frames. And, I will spend only $25 with insurance. That is a huge diff from $270, and considerably less than the $90 quoted. I will not bother with future glasses in any form from Oakley. Fascinating as Luxotica owns the brand and the insurance company. Sounds like a FTC competition investigation which needs to occur in January. read more

I have a pair of Holbrook Oakleys that I absolutely love. My lenses really needed to be replaced. I called and spoke with Jovan, who set a pair aside for me. Then when I came in, didn't think they were the right set for me. Jovan was really friendly and helpful in helping me learn which lenses I had before, which ones would be similar, and some of the shade/sun ratings. It was an extremely positive experience (and I say this as someone who hates going to the mall). Definitely will be back and recommend! read more

NEVER BUY SUNGLASSES HERE!! I attempted to return a pair of sunglasses that I had bought as a replacement pair after a week and wearing them a single time. I found the original pair (a situation that imagine happens very frequently). The lenses were in pristine condition to the naked eye. The sales associate working was immediately rude that I was attempting to return a pair of sunglasses. She inspected the lenses under a magnifying lens and identified microscopic 'scratches' that were impossible to see without the additional device. She refused to accept the return and was again wildly inappropriate in her treatment of the situation. There is no possible way that she could prove that the lenses were not sold to me with these microscopic scratches. I now have two pairs of identical $300 sunglasses. I will never buy another pair of Oakleys. I also posted what's stated explicitly in their return policy. Be aware that 'original' condition will be interrogated to the fullest extent using a powerful magnifying glass. If you are not satisfied with your Oakley® purchase, we will exchange it or provide you a refund based on your original method of payment within thirty (30) days of the purchase date when accompanied by the original receipt from an Oakley® Store, Oakley® Vault retail location, or Oakley.com. Product must be in original condition and packaging. read more

Located on the first floor at the Cherry Creek Shopping Center. Oakley is currently having a special buy 1 item (accessories and/ or apparal), get the 2nd item for 50% off. My husband and I are big fans of Oakley, mainly for their glasses/ sunglasses. One thing that really sets Oakley apart from other eye wear brands is their acknowledgement of Asians lack of nose bridge. Most Asians do not have a nose bridge and so whenever they were glasses or sunglasses, they have to constantly readjust their glasses when it slides off their nose. I am one of those people. Oakley created an "Asian Fit" line that provides gripped nose pads on the glasses so that they rest comfortable on the nose and prevents slipping. Some of their frames in this line also provide longer nose pieces (with the grip material) as well to prevent sliding. Anyways, now that you know this information, my husband and I wanted to just check out what items they had in the store this afternoon. Upon entering the store, we were immediately greeted by a female sales associate. She asked us if we knew about their current sales promotion (there are signs posted everywhere, so it is hard not to notice it, but she was just making sure we were well aware of it) and if we had any questions. I had asked her if they currently sell the arms of the crosslink glasses because my husband's have broken off and is in need of a replacement. She said that they don't have any, even though the corporate office had told them they would get them (but there was no definite deadline as to when that would happen). This particular Oakley location is quite unique in that they have an optometry in store. They provide a 25% discount on prescription eye wear purchases if you show proof that you have any type of vision insurance. But aside from this store not carrying these particular items, our overall shopping experience was a pleasant one. read more

Oakley - Eyewear & Opticians Near Me - Denver, Colorado

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The best customer service and the best products - after literally being ignored in other Cherry Creek North and Cherry Creek mall stores it was a breath of fresh air - they know their stuff here read more

Just came out of the Oakley store I accidentally stepped on my glasses and was immediately helped by Tate we were struggling to get it back together because it didn't actually look broken so we brought Stefan in the manager what a wonderful guy took some time figuring it out and my glasses are as good as new great service great staff thank you very much for your help read more

Lovely store, and a lot of merchandise, but the salespeople seemed a bit clueless when I inquired about a sunglass model that had been "revived from the Oakley vault" and had been stopped producing about 13 years ago -- the Eye Jacket. They have oval lenses, and I have yet to find another oval-lensed sunglass with a comfortable frame. They had never heard of it. Pity. They did sell me some nice and unnecessary, but slightly fun, O decals for my car...not too badly priced for Cherry Creek, I guess. read more

I bought goggles from oakley late november 2020 and within 2 months of owning them the seam on the band split and unraveled making it next to impossible to change the goggles from fitting around my head to my helmet. the mesh on the top of the goggles started to tear apart, even though my helmet visor fully covers the top of the goggles. i went to 4 oakley locations and spoke to their online team and explained that i used a high school email to purchase them and it was deleted when i graduated, therefore, i couldn't pull up my receipt. the online team immediately told me there was nothing they could do and i called the cherry creek location twice and they told me to bring the goggles in to them and they would help me exchange them. i live in a rural part of colorado and drove 2 hours to this location to redeem my warranty and was turned away because i didn't have the receipt, yet again. oakley sells products that won't last longer than a few months and refuses to honor their warranty even though i have the item and product code and the email associated with the account used to purchase. i could understand not being able to honor the warranty without a receipt, but wasting my time and gas is unacceptable and they should not have offered to help if they were just going to waste my time. why the fuck would i be okay with driving two hours to be turned down for the FIFTH time with the same answer. very disappointed in this company and will be taking my business to smith. also stop fucking deleting my reviews read more

Great store. Its well set-up like you'd expect of an Oakley store. They have a pretty decent selection. I had a fairly tough time finding the right sized shorts at about any store in the mall. I found what I needed here though. One of the salemen even offered to check in the back for any additional pairs of shorts they might have in my size. BOOM, they had EXACTLY what I wanted!!!! When it comes time for me to get a new pair of Oakley sunglasses, I'm gonna go back here to buy them. These guys are solid! read more

This Oakley store inside Cherry Creek Mall is really swanky. Their products are well-maintained and better stocked than other locations. The staff was patient, friendly, and very knowledgeable. read more

Brought in a pre-owned Oakley watch to have some links added to the band. The customer service I received from everyone but especially Donny (not sure on spelling) was 5 Star EXCELLENT. He spent a lot of time on it while I waited may I add, servicing the watch and even found a couple parts there at the store that he added to it. He delivered excellent customer service as well as being very hospitable and friendly. I work in customer service myself and I was very impressed and satisfied. Oakley,,, I would keep this guy he is a big asset to your company. Oh yeah forgot to add, after 1 hr of labor and a couple of added parts, NO CHARGE. Thanks so much. read more