Follow up is excellent, multiple people devices so everything stays perfectly connected.

First, let me say that when you buy a car, you really have to check it out on your own and know what you're doing. Even the Best don't find everything. However, this is a low pressure sale and I ended up getting what I think is a really fair deal. I waited a week before the review to make sure the after sale support was as good as the presale. My salesperson Jamie showed me Carfax and went through it. When I didn't know how to lock the axle and use the electronic sway bar they helped me figure it out. They were very helpful. The next morning I was contacted by Jamie as a follow up to make sure everything was ok. I had a problem with my headlights not being aligned and he offered for me to bring it in but I was able to adjust them myself. I wanted the title asa because I was leaving town and I received it ahead of when then they told me. That allowed me to get to the DMV and registered before I left town and they supplied me with all the paperwork I needed to make it easy at the DMV. I feel really comfortable if I had to go back there with an issue. read more

Oakley Auto World - Jeep Rubicon - Car Dealers Near Me - Branson West, Missouri

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Everyone knows when you buy a used car that you had better check it out thoroughly. Caveat emptor! However, there are some issues that should be disclosed so the buyer is aware. I bought a Jeep from them in December 2024, and in my too-quick look underneath, it looked clean for the most part. As it turned out, the bottom of the Jeep had simply been painted black with several coats to cover up a severe rust issue. I had some other work done a couple of weeks ago and the mechanic pointed it out to me, and he said that if I were in an accident the flooring could easily give way and it could kill me. This is a safety issue, and I am going to look into legal action against the dealership. read more

Jacob is who I dealt with back in October 2023. After convincing me to do the credit app after telling him how low my credit score was, he guaranteed that he could give me approved for the car. Obviously he couldn't get me approved for the car. And I found out that it was going to be a hard inquiry on my credit. I was under the understanding that it was going to be a soft pull. After he ran my credit and found out that I was not able to buy the car he ghosted me for about four days. I was curious if I could get the car so I called him to see if I was approved or not. And he said yeah you were not approved. I said OK and went on my way. I didn't really like how that interaction went. I felt like he was very manipulative when he didn't need to be. If someone tells you their credit score and you know that you need at least a certain credit score to typically be approved for a loan of that size and I also told him my income as well. I felt completely played and I don't like feeling played. So what I did to get back at him and the dealership for how they conduct themselves is use them for free test drives. In this area it's pretty hard to get a test drive on a vehicle that is considered premium and this dealership allowed me to drive two cars that other dealerships in the area would never let me drive. The first car I drove was the model Y and I really loved it and really wanted to buy it, but just didn't have good enough credit to go through a dealership. Then about a month later at the end of November, I decided to give them a call back to see if I could test drive the model three that they had. Initially I had sat in the model three but didn't like it so I wanted to see if I could learn to like it because it was closer to what I knew I could get approved for because I was already preapproved through Carmax. So I went into it, knowing that I was never gonna buy a car from this dealership because of the way they conduct themselves and how they could not care less about you and your credit they just wanna make money which is fine you do you but you're still gonna get a one star review because of how you guys conduct yourself. Keep in mind I went to I believe three or four other dealerships looking for cars I could test drive and they were all very nice. None of them tried to push me into a car application besides one, but they explained that it was just gonna be a soft pull so it didn't really matter. Long story short, I fell in love with the model three and decided to buy the car and have had it since December 2023 and have loved it every day. So I guess thank you for the test drives. Long story short it's a bad business move to completely go. Someone after they don't qualify for a car because I tried to qualify for a car that was $5000 more than what I make a year at the time. That's why it felt like he was just trying to mess up my credit because why would you knowingly convince someone to do a credit app while knowing that they make less than the cars worth and have a credit score under 600. He was very young but still he should know better and especially if it's not just like a business last name because on the website he has the same last name as the business I don't know if that's just like a thing that they do or if they're actually all related. Hopefully he's gotten better. read more

Just bought my second vehicle from Oakley Auto World. Scott and the team are amazing. Bought a '22 Ford Bronco site unseen. Bronco was exactly as represented on their website and pictures. Immaculate. Very responsive and take great care at a fair price. Thank you Oakley Auto World!!! read more

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Check engine light came on in my Fiat and I pulled into Oakely to have it checked out. It was trourbo charger problem. They couldn't help me with the work and recommended I take it to a dealer. They were very helpful and gracious. read more

Eric and staff were great to work with. They got my vehicle in and fixed on schedule and for the agreed price! I highly recommend them for your auto needs. read more

I've bought 3 cars from Oakley in the past 2 years and had all my service done here. Great value for the money, they take care of you after the sale and make you feel like family. I would recommend them to friends and family. read more

I traded for a pickup in June with Chad and we were told that he would buy the pickup back for the same or close to money as long as it was in good condition. We were also told that the overdrive button would be fixed at their expense but they wouldn't do it. Well, less than 3 months and 1500 miles later, we got the cold shoulder. I called Chad several times and was told Jack, the owner, was sick for over 2 weeks. I called again and asked for Jack and they said he was in but wasn't able to talk. Never got a call back. Just proves you can't trust used car salesmen. I wish I could give them a 0 for customer service. Please check KBB before buying anything from these guys. They lied to me and probably will to you too. read more

My overall experience was amazingly great. Jack Miller was more like a friend than a salesman. He followed through on every question I had. He had the car ready and waiting on us when we arrived to test drive. My only issue is minor. When they removed all the window sale papers, they didn't detail and get all the glue off. It was really annoying driving the 2 hours home. I think they should have detailed the windows to remove all the glue residue. read more

I saw a 2008 H3 Hummer on the internet that was for sale by Oakley Auto Group. I called to verify that the Hummer was available and was told it was. A upon arrival at Oakley Auto Group I was told at least six times about their 128 point inspection on all of their vehicles. I was shown the Hummer and to say the least it was disappointing. When I started the H3 the engine light and the tire light (on the dashboard) were glowing. When I asked the salesman about the lights I was told that they were unrepairable and I would have to live with them. I further asked why I wasn't informed about the problems before my wife and I had driven 3 1/2 hours to see the vehicle and was told I'm sorry. Sorry does not cut it. This was dishonest and misleading. I will never deal with these people again and suggest anyone thinking of purchasing through them to take a long look at their products and lack of integrity before walking through their door. Seven hours I'll never get back. read more

Great place to buy unique or hard to find cars! Lots of cool toys and a great group of people!

Our daughter found a truck on Oakley's website that was perfect for her. From the first phone call to inquire about the vehicle through the signing of the paperwork, she had an exceptional experience. I was with her and I was impressed with how helpful everyone was from start to finish. I will be going to Oakley for my next vehicle. read more

Im normally skeptical toward used car dealers in general and go into them with hesitancy. Oakley totally surprised me in the best way. They weren't pushy or rushed and let me guide the deal. The price I got for my truck was absolutely fair and the trade value was even more so. Tom, my sales guy was utterly friendly and seemed to care less whether I bought anything from them or not, he just wanted to make friends. They put all the cards on the table and gave me a very fair deal. If this was all a big show then they deserve oscars because I honestly feel like I just made connections with their staff that will extend beyond this purchase. I don't normally go out of my way to write reviews but they truly deserve my respect and good word. read more

I would never recommend them to anyone. The customer service is hellish. I purchased two vehicles on the same day, pulled off the lot the window shield on brand new Jeep cracked. I called them they did nothing about it because it wasn't their issue. Then I had to replace tires a year later. They order the wrong size and a simple tire change took all day when I had an appointment scheduled. Customer service goes a long way, which this dealership is lacking. read more

Purchased a 2012 Ford Fiesta wow what a buying experience the sales team was fantastic they had me financed with a great loan company low monthly payments I love my car these guys were wonderful to me an electronic part went out after 18 days owning my car not only did they repair it for free they rushed and got my car repaired the same day I'm so grateful for the fast and friendly service from the service manager will defiantly recommend to my friends read more

Be sure and have EVERYTHING checked out before signing on the dotted line! My car s tires were ALL separating! It was not only bad business, but dangerous! It was only by God s grace that any or all of my tires didn t blow going down the highway. I should have had a thorough inspection before buying the car! BEWARE! read more