In advance of their death, my parents bought policies at Palm Memorial - Sierra Chapel to both make…read morearrangements and pay for their passing. When my Dad died, eight years ago, this Oakhurst funeral home did everything within their power to make a heartbreaking process as painless as possible. My Mom survived my Dad, but struggled with memory issues. We moved her in with us in San Jose to help her. Her care later advanced to a memory facility and, very recently, she too passed. Our policy, purchased in Oakhurst, we were assured, would be honored by a local affiliate. Unfortunately, when we I contacted the San Jose funeral home affiliated with Sierra Chapel, they dismissed the policy's mandate and did not honor the transfer. I was told that I would need to pay thousands more to accomplish what my parents had so thoughtfully laid out. Not knowing what else to do, I contacted Palm Memorial - Sierra Chapel. There I was assisted by first Lisa, and then Jack. They challenged the San Jose facility to honor our claim, and did not rest until they accomplished just that. They had nothing to gain from this, other than to help in our hour of need. I recommend Palm Memorial - Sierra Chapel without reservation. They work tirelessly and selflessly to make sure that the impossible task of putting a loved one to rest is met without any additional burden. They are kind, considerate, and upstanding. I will be forever grateful for the service they provided my family.

The people at Palm Memorial offered the absolute best quality service for our family at our mom's…read morefuneral. They were very accommodating and kind. They helped make our most difficult times of mourning and loss easier to deal with.

May 2025 A Compassionate, Respectful, and Seamless Experience During a Difficult Time…read more-Planning my father's funeral was one of the most emotionally difficult moments of my life, but Salser & Dillard Funeral Chapel provided compassionate, respectful, and professional support from start to finish. I worked closely with Christina, who guided me through the funeral planning process with grace and empathy. She listened patiently to all my questions, comments, and concerns, and made sure I understood each detail before making any decisions. I appreciated how she respected my privacy and never made me feel rushed or pressured. Every change I requested was communicated clearly, and I felt truly supported throughout the entire process. I was especially grateful for the private time I was given with my father in the days leading up to the service something I will never forget. On the day of the funeral, everything went exactly as planned. Frank was incredibly kind and personable, helping ensure the service flowed smoothly and on schedule. His presence and professionalism brought a sense of calm to what was otherwise a very emotional day. Following the service, we moved directly across the parking lot to the reception venue, where I worked with Jessica as our event coordinator. Jessica was outstanding she helped plan every detail of our potluck reception, offered thoughtful suggestions, and made sure the space was beautifully arranged. Her professionalism and warmth were evident from our planning meeting through the day of the event. I was very pleased with the overall package we selected and the quality of service provided by both the funeral chapel and the event venue. During a time of deep sorrow, Salser & Dillard gave me peace of mind and allowed my family to focus on honoring and remembering my father. I am truly thankful for the care and support I received from the entire team.

First, I was sad to see the reviews of bad experiences some people had during their time of grief…read more My uncle passed recently and my mother and I met primarily with Christine who was great from the beginning. She was patient and comforting with my mother and assisted me with navigating through the process of laying my uncle to rest. On the evening of the rosary and day of the burial, Nate from Salser & Dillard, was great. He and the other team members were helpful and attentive. Everyone from the ladies at the front desk to the ushers at the rosary were friendly and professional. I would highly recommend Salser & Dillard to anyone in need of a funeral home. I just can't thank them enough!

Staff are professional, kind and compassionate. They explained the process very well and our family…read morehighly recommends their services.

I lost my daughter January 21, 2026. I chose this company because a hospice nurse recommended. This…read morewas a my experience. They picked her up at 7am. The two gentlemen were amazing. They called me at 7:30am for payment. The lady told me she'll be ready in three days. I called back and a gentleman answered, I asked him when can we say goodbyes. He said it'll be $300 more and in two days time. He said he'll have someone reach out to me for the date and time. I waited all that day and the next day and no phone call so I started calling after 2pm 3x that day and no one answered. I called repeatedly for the next two days drove to their," office ". Long story shot, three weeks and few answers phone calls with them saying waiting on state licensing. They cremated her before we got to say goodbye. I went to pick her up on February 13, 2026. Yes they gave me a refund and an urn but still to this very day I feel like I failed my daughter. I wish I had never took the recommendation from that Nurse. I do not recommend this company. The receptionist is so so rude.

What a wonderful and thoughtful company to work with…read more My siblings and I wanted to create a double headstone that would encompass our fathers WWII veterans information and our recently deceased mother's information - Bell Memorials really came through! Our sister had a design she wanted to use; I sent it to Rebecca who created the headstone we wanted and more. Bell Memorials did everything they could to have the headstone completed and delivered to the Reedley cemetery by the date we were going to bury our mothers ashes. They did - Reedley cemetery crew moved us up in the que, the new headstone was set and waiting for our family service when we arrived. As an added surprise, the lettering was done in gold, which showed up beautifully on the Sierra White granite headstone. Bell Memorials, your service is the BEST!

This family owned business was professional and hands on support throughout the entire process…read more Excellent communication even though I do not live in the area. Smooth, fast and problem free transaction. Thank you for your help with getting a custom headstone. Tip: they also do headstone restoration!

My brother passed away a few months back in the custody of cdcr. The first funeral home assigned to…read moreget my brother's body was an absolute nightmare. They spoke horribly of him due to his stature and size. They told me inmates families don't come for them and I should let the state handle it. The cherry on top was the funeral director telling me if I didn't like it to find a funeral home. So I did. My first interaction with Tony was full of sympathy. I explained my brother was a large man, we often called him a titan. I explained the first home said they couldn't pick up his body because he was too large. Tony assured me it would not be a problem. I watched Tony's associates take my brother out of a trailer in the back of the hospital with so much respect and care. They extubated him and cleaned him up so we could see him before they drove him to the funeral home in Fresno. Tony dressed my brother, and sent me pics because my mom was too ill to travel. Roxy was amazing and handled all the paperwork and kept in constant contact to let me know how things were going. My partner and I went back, 2 weeks after his death to cremate him. They let me have as much time as I needed to say goodbye one last time. I watched him go in the crematorium. My brother shouldn't be dead, but they made the process a little more bearable for a little sis who had to handle it all basically by herself. Thank you from the bottom of my heart for everything.

I had to last minute cancel a service at this establishment. The smell was so bad there was no way…read morewe could have invited fam and friends to go to the service there! They told me they were remodeling and the smell was from mold. It would be gone b4 the service for our beloved Gary. We had to go down there several getting paperwork right for victim assistance program. React time I went to visit the funeral home it as worse and worse. I mean I've worked at trauma hospitals and I've smelled death before and the smell was definitely that of decaying humans. There is like 4 different funeral Homes run out of this place. When we did a family visitation our loved one's body was in bad shape. When I felt around him I realized that there he had ice packed all around him and his body was decaying. Also I was unhappy about all the thinking I had to do as far as the package. Nothing was explained about prayer cards, guest book , and when I remembered not talking about these little but important things the owner or supervisor never explained any of this to us so when I remembered it was a scramble nearing the big day to pick out these items and the obituary and they got the flower order all wrong as well. What a bad experience at a very difficult time when we counted in the professionals to help us make sure all the little items that we needed were included I wasn't concerned so uuuuy

Rico's Memorial Stones restored my parent's graveside marker, and it looks brand new and at a…read morereasonable price. I live in Southern California, and during the holidays, I returned to Fresno and stopped at my parent's graveside to leave flowers and prayers. Their graveside marker appeared worn and deteriorated. I surfed the web and found Rico's. Denise, the office manager, was very patient and understanding and provided exemplary communication throughout the process. The technicians Jimmy and Jose performed an excellent restoration, as evident in the attached before and after photos. Your loved ones may be gone, however, never forgotten thanks to the kind and caring people at Rico Memorial Stones.

* Paid in full for a headstone bench in September 2023. *…read moreFinal artwork approval was given on August 27, 2024, despite prior delays. * Given an estimated completion date of December 2024, but no updates were provided. * Every response from the company has only come after we initiated contact. * No response at all to recent inquiries requesting an update or resolution. * This delay has caused significant emotional distress as we have been unable to honor our parents' graveside for over a year.

Awesome, service my kids loved the experience. Would recommend it. On time, great customer service,…read morepolite and helpful.

From the owner: We at Divine Doves of SugarLand Farm wish to provide you and your family with the most enchanting…read moreand breathtaking white dove release, to ensure that your special occasion is one of the most inspirational and memorable days of your life. Why should you choose us for your special occasion? ♥ We are a small business, capable of catering to your specific needs ♥ We will match our colors to your event, to the best of our ability, and dress appropriately for the occasion ♥ We treat our doves like royalty, with one-on-one attention, never overworking our pampered birds, so they are comfortable being hand-held ♥ We are dedicated to providing an unforgettable and meaningful memory that you and your loved ones will cherish for years to come

I was very pleased with the staff and how they carried out my dad's service. And when I say they…read moremade him look excellent I mean just that. My father looked as though he was asleep. He looked like himself. Even my mother was happy with his appearance . His skin and hair was just perfect. I appreciate that .it means alot when your loved one looks at peace and well groomed. Thank you also thank you for working with us in the financial department we got a great service for the price

Too bad theres no rating of negative stars. I'd like to say. This place is a joke. Be careful!!!…read moreThe funeral director is dishonest and will charge you extra for his side gig towards the end of the service. He will state that you caused all these types of damage to his funeral home and ask you to pay for them before or he will discontinue his service of providing transportation to the burial ground so you would be cornered and pay for his "so-called" damages that have been there from decades ago. So if you dont listen and try this funeral home out....take pictures before so you can prove to him that your party didnt cause his damages because he will want to get paid for his side gig....he has been probably cheating people for years...but not to worry karma will come.

My family and I went there to order my grandmothers headstone. Marlene helped us choose the right…read moreone. She is very friendly, kind and sympathetic during this hard time and knows her work. The pricing was reasonable and it came out beautifully. Thank you Atwater Headstones for making my grandma's grave look beautiful. I would highly recommend going with them.

Would highly recommend Atwater Headstone, they where very understand , sympathetic, and will to go…read morethe extra mile . Thank you for helping our family Marlene