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Oakhill Cemetery District

4.5 (2 reviews)

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2 years ago

Helpful 3
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Love this 2
Oh no 0

6 years ago

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Palm Memorial - Sierra Chapel

Palm Memorial - Sierra Chapel

(6 reviews)

The people at Palm Memorial offered the absolute best quality service for our family at our mom's…read morefuneral. They were very accommodating and kind. They helped make our most difficult times of mourning and loss easier to deal with.

In advance of their death, my parents bought policies at Palm Memorial - Sierra Chapel to both make…read morearrangements and pay for their passing. When my Dad died, eight years ago, this Oakhurst funeral home did everything within their power to make a heartbreaking process as painless as possible. My Mom survived my Dad, but struggled with memory issues. We moved her in with us in San Jose to help her. Her care later advanced to a memory facility and, very recently, she too passed. Our policy, purchased in Oakhurst, we were assured, would be honored by a local affiliate. Unfortunately, when we I contacted the San Jose funeral home affiliated with Sierra Chapel, they dismissed the policy's mandate and did not honor the transfer. I was told that I would need to pay thousands more to accomplish what my parents had so thoughtfully laid out. Not knowing what else to do, I contacted Palm Memorial - Sierra Chapel. There I was assisted by first Lisa, and then Jack. They challenged the San Jose facility to honor our claim, and did not rest until they accomplished just that. They had nothing to gain from this, other than to help in our hour of need. I recommend Palm Memorial - Sierra Chapel without reservation. They work tirelessly and selflessly to make sure that the impossible task of putting a loved one to rest is met without any additional burden. They are kind, considerate, and upstanding. I will be forever grateful for the service they provided my family.

Salser & Dillard Funeral Chapel - Entrance

Salser & Dillard Funeral Chapel

(22 reviews)

First, I was sad to see the reviews of bad experiences some people had during their time of grief…read more My uncle passed recently and my mother and I met primarily with Christine who was great from the beginning. She was patient and comforting with my mother and assisted me with navigating through the process of laying my uncle to rest. On the evening of the rosary and day of the burial, Nate from Salser & Dillard, was great. He and the other team members were helpful and attentive. Everyone from the ladies at the front desk to the ushers at the rosary were friendly and professional. I would highly recommend Salser & Dillard to anyone in need of a funeral home. I just can't thank them enough!

May 2025 A Compassionate, Respectful, and Seamless Experience During a Difficult Time…read more-Planning my father's funeral was one of the most emotionally difficult moments of my life, but Salser & Dillard Funeral Chapel provided compassionate, respectful, and professional support from start to finish. I worked closely with Christina, who guided me through the funeral planning process with grace and empathy. She listened patiently to all my questions, comments, and concerns, and made sure I understood each detail before making any decisions. I appreciated how she respected my privacy and never made me feel rushed or pressured. Every change I requested was communicated clearly, and I felt truly supported throughout the entire process. I was especially grateful for the private time I was given with my father in the days leading up to the service something I will never forget. On the day of the funeral, everything went exactly as planned. Frank was incredibly kind and personable, helping ensure the service flowed smoothly and on schedule. His presence and professionalism brought a sense of calm to what was otherwise a very emotional day. Following the service, we moved directly across the parking lot to the reception venue, where I worked with Jessica as our event coordinator. Jessica was outstanding she helped plan every detail of our potluck reception, offered thoughtful suggestions, and made sure the space was beautifully arranged. Her professionalism and warmth were evident from our planning meeting through the day of the event. I was very pleased with the overall package we selected and the quality of service provided by both the funeral chapel and the event venue. During a time of deep sorrow, Salser & Dillard gave me peace of mind and allowed my family to focus on honoring and remembering my father. I am truly thankful for the care and support I received from the entire team.

Sterling & Smith Funeral Directors - Staff & Cars

Sterling & Smith Funeral Directors

(13 reviews)

My brother passed away a few months back in the custody of cdcr. The first funeral home assigned to…read moreget my brother's body was an absolute nightmare. They spoke horribly of him due to his stature and size. They told me inmates families don't come for them and I should let the state handle it. The cherry on top was the funeral director telling me if I didn't like it to find a funeral home. So I did. My first interaction with Tony was full of sympathy. I explained my brother was a large man, we often called him a titan. I explained the first home said they couldn't pick up his body because he was too large. Tony assured me it would not be a problem. I watched Tony's associates take my brother out of a trailer in the back of the hospital with so much respect and care. They extubated him and cleaned him up so we could see him before they drove him to the funeral home in Fresno. Tony dressed my brother, and sent me pics because my mom was too ill to travel. Roxy was amazing and handled all the paperwork and kept in constant contact to let me know how things were going. My partner and I went back, 2 weeks after his death to cremate him. They let me have as much time as I needed to say goodbye one last time. I watched him go in the crematorium. My brother shouldn't be dead, but they made the process a little more bearable for a little sis who had to handle it all basically by herself. Thank you from the bottom of my heart for everything.

I had to last minute cancel a service at this establishment. The smell was so bad there was no way…read morewe could have invited fam and friends to go to the service there! They told me they were remodeling and the smell was from mold. It would be gone b4 the service for our beloved Gary. We had to go down there several getting paperwork right for victim assistance program. React time I went to visit the funeral home it as worse and worse. I mean I've worked at trauma hospitals and I've smelled death before and the smell was definitely that of decaying humans. There is like 4 different funeral Homes run out of this place. When we did a family visitation our loved one's body was in bad shape. When I felt around him I realized that there he had ice packed all around him and his body was decaying. Also I was unhappy about all the thinking I had to do as far as the package. Nothing was explained about prayer cards, guest book , and when I remembered not talking about these little but important things the owner or supervisor never explained any of this to us so when I remembered it was a scramble nearing the big day to pick out these items and the obituary and they got the flower order all wrong as well. What a bad experience at a very difficult time when we counted in the professionals to help us make sure all the little items that we needed were included I wasn't concerned so uuuuy

Rico’s Memorial Stones - Rico's Memorial Stones 
559-251-1277

Rico’s Memorial Stones

(30 reviews)

* Paid in full for a headstone bench in September 2023. *…read moreFinal artwork approval was given on August 27, 2024, despite prior delays. * Given an estimated completion date of December 2024, but no updates were provided. * Every response from the company has only come after we initiated contact. * No response at all to recent inquiries requesting an update or resolution. * This delay has caused significant emotional distress as we have been unable to honor our parents' graveside for over a year.

After a year of my Sister in Laws passing, I finally was able to get the process of her stone…read morestarted in March 2025. I went to the Sanger location and met with David. I explained to David what I was looking for and when I needed it completed by. David jumped right on it and quoted me a very reasonable price. I paid it off on the spot. David from the beginning set the expectation as to when we should expect it completed and installed. Being that the stone was being made in another country and had to be shipped, I knew that there could possibly be a delay. After paying it off, our next appointment was to figure out what we wanted engraved on her stone. David was aware that she had (4) children (3 alive and 1 deceased ) He knew I wanted this stone to be very special for her children. He met with her (3) kids, myself and my daughter. He was so compassionate toward her kids while gathering info. He helped them design her stone and made sure it was so special and meaningful. Throughout the months of waiting David, made sure we were kept inform of the process and delivery period. David knew that our completion and installation date was November 8, 2025 (2 years of my SIL passing). On October 31, 2025 I received a call from David that the stone had arrived and it was completed. He sent me a photo for approval. I approved it and he immediately contacted the cemetery to have the stone installed. On 11-3-25 David called me to tell me the stone would be installed the next day 11-4-25. I cannot tell you how thankful my family and I are with Davis of Ricos' Memorial Stone. They totally exceeded our expectations and I will always refer them to family and friends. The message from each of her children breaks my heart. She will live forever in our hearts. Thank you so much David for your time, effort and most importantly your compassion.

Cooley J E Jr Funeral Service - Letter to owner

Cooley J E Jr Funeral Service

(9 reviews)

Too bad theres no rating of negative stars. I'd like to say. This place is a joke. Be careful!!!…read moreThe funeral director is dishonest and will charge you extra for his side gig towards the end of the service. He will state that you caused all these types of damage to his funeral home and ask you to pay for them before or he will discontinue his service of providing transportation to the burial ground so you would be cornered and pay for his "so-called" damages that have been there from decades ago. So if you dont listen and try this funeral home out....take pictures before so you can prove to him that your party didnt cause his damages because he will want to get paid for his side gig....he has been probably cheating people for years...but not to worry karma will come.

Let me start off with the good things I liked about Jesse E Cooley Jr Funeral Service. The Chapel…read moreinside and outside is very well kept. There's plenty of parking spaces. The restrooms are clean. They allowed us a few hours prior to the day of the funeral to set up flower arrangements and decors. The staff were nice, but I will come back to this comment towards the end. During our initial visit, David showed us the chapel and we were happy with all the good aspects listed above. Accommodation between us and David was good due to his flexibility with us. He was very professional, I thought. We were told by David no nailing or stapling decors on walls and ceiling, which we understood and agreed. During setup of the decor to the ceremony and in between, the staff sat in the back from time to time keeping a watchful eye, especially during the decoration part. Everything went smoothly until the last day when our loved one was to leave from Jesse E Cooley Jr Funeral Service to the church the morning of. David approached us and claimed that there were damages (holes) to the walls and scratches to the wooden floor board where the casket was. Here's where I promised I'd come back to my comment. The holes David said that "we" damaged were old damages. The holes were puttied, painted, and nowhere near where we were setting up our decorations. Who brings putty to patch holes and matching paint to funerals? Let me know if you do, please! The scratches, how is it possible it's us when it's his staff that pushed our loved one to and from that area every evening and every morning? But David claims he just works there and did a walk through and these were the damages caused by us. Funny how he didn't go through a walk through with us and did his own walk through to pin old damages on unsuspecting customers like ourselves. We didn't cause the damages and stood against his accusations. David stooped low of the lowest. He took an advantage of our vulnerability by holding our loved one hostage by not proceeding any further service until the damages he claimed we caused were paid in full. We ended up paying him for the damages in full. Turns out there were prior people who had used Jesse E Cooley Jr Funeral Service in the past. Guess what? It's a small world. Friends and families had their loved ones that used them before. They had pictures and videos. Those damages had always been there in some pictures and videos. How many family members had been taken besides us? I would imagine a lot. I'm not saying don't use them. Jesse E Cooley Jr Funeral Service is a nice chapel to give service for your loved ones. Should you decide to use Jesse E Cooley Jr Funeral Service, take lots of pictures and videos before using their facility. If you see anything that you might think they will use against you, they will. Point it out to them. Otherwise, your loved one will be held captive until you pay for something you didn't do.

Oakhill Cemetery District - funeralservices - Updated May 2026

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