I don't know much about this branch. I've used the ATM a few times, without problem, but I've…read morenever stepped inside the branch. This bank, however, has been more careful than most and I trust them with my money. They're responsive when I call the toll-free number and they've been helpful in keeping me from paying extra fees.

They have gone downhill ever since the remodeled edition. I…read morewas told by a teller that the bank wasn't there customers to use the atm instead of going in the bank. The wait time is crazy. One teller today and one in training. They both looked disgusted with there jobs. Empty desks and no hellos by name from all the other tellers that were there! I'm moving to a new bank just have to do it.

I've had really good experiences with this location. There are usually ample tellers, if the line…read moreis long, it moves quickly and the tellers have always been extremely helpful and courteous. I like the added convenience of drive through atm's, one of which is usually staffed during normal business hours. Another convenience is the foyer, if you need to actually stop at a location you can go inside and use one of the two atm's there. I also like the added security of having to swipe your card to get access to the foyer outside of normal operating hours. If I ever have to go inside a location, this is my go-to spot!

We stopped by Chase Bank without an appointment because my son needed to open his first college…read morechecking account, and we were pleasantly surprised by how welcoming and accommodating everyone was. Crystal Gutierrez assisted us, and she was absolutely wonderful--friendly, patient, and very knowledgeable. She not only helped my son open his account but also took the time to walk him through the Chase app and explain how to use all the helpful tools. It was such a smooth, positive experience from start to finish, and we truly appreciated the extra care and attention Crystal gave us.

I love this bank! While it's not much to look at right now (it's under construction), the people…read morewho work in the 2340 Geer rd. Branch of F&M Bank are some of the nicest people you will ever meet. Not to long ago, I experienced fraud with my ATM card. I called F&M right away and was connected with Mrs. Trisha Barkman. What a gem! She helped me cancel my card, apply for a new one and worked with me to do all the thing one must do in this situation. The most important thing she did was keep me calm and she was so patient and sweet. I appreciated that so much. When I moved to CA from FL people told be me not to bank here (I was in Hilmar at the time). They said the bank was too small. I have never regretted staying with them and this is 30 years later. With people like Trisha who is the epitome of amazing customer service why would I go any where else!! So for people out there needing a great bank with great people watching out for your money and you...go to F&M Bank!!!

That new Supervisor in this branch desperately needs training on Good Manners and Right Conduct in…read moredealing with customers, most especially long time customers (over 20 years)!! He really went down as low as it gets. Zero stars from me!! Will be closing out our account in the near future!!

Pays high interest on Certificates and other deposits…read more Charges low interest rates on loans. Friendly, helpful staff. (Waits can be a little long, because it's so popular)

Here we are again in Turlock at the branch at lunch time. 15-20 people in line - 2 tellers…read more Unacceptable.

This credit union is a "5" out of 5!…read more caring, competent, friendly, efficient, and effective. Today, for example, the service was beyond my expectations. I had called 2 days ago and requested statements from closed accounts. today, I arrived at 4:45 pm with my family, who were warmly welcomed. before 5:00 pm, I left with 25 pages of statements, and Laura, head banker, even had a dispute form ready to be signed when I arrived!

Very quick to help me. Things happen but I'm glad to have rolling f as my bank at the end of the…read moreday. The girls always take care of me

I went in today to open to open a bank account with Wells Fargo. Greeted me, super nice and just…read moreoverall made me feel comfortable. Crystal was overall a wonderful person! She followed me through the process step by step! Explained to me everything I needed and wanted to know. Glad to have come in and open a bank! Thank you Crystal!

What a waste of time and energy. You can't do anything from the mobile app, when you call the…read morepeople are useless and just forget about you on hold. So I came into the branch, hoping to move some funds around and close out an old business account and the guy said the banker is unavailable and I should just call and hit zero repeatedly. Wow, thanks for that stellar advice. Just going to pull all my money and go bank with Varo.

Ethel was amazing! I've had chase bank for multiple years now, and I've never been so pleased .I…read morewent to make a claim on my account due to fraud and as we all know that's not a pleasant thing. Before I went to the branch, I called to make a claim over the phone a day before, and they took care of it, but I got charged again so I decided to go into the branch this time and I am so glad I did. Ethel explained everything in detail and help me create a new account within seconds . She literally went above and beyond for me. I live in Modesto, but I will drive to Turlock just because of the great customer service. Thanks again Ethel !

Pitiful to depend on. pitiful I have been trying to contact Turlock branch for 3 1/2 hour. Called…read morethe only other branch Geer Road I had a Rep within 5 min. If tha. Rep said she would email them to call me. That was a 2:45. Still calling but we're are busy call back later message appears after all the choices. I got to continue and hopefully I can get thru they close at 5pm. This branch has all my paperwork that I turned in. This started at 1:30pm pacific.

I hate going into banks but this one is not so bad. The few tellers I've had have been nice and…read moresince I go in during the week at non-peak hours, I haven't had to wait in line for an absurd amount of time. I've always managed to find parking but like I said I do go during non-peak hours. I'll keep going to this branch until they piss me off and when that happens I'll update my review.

Lost over $800 overnight. I know I always wait by the atm to ensure I've always logged out. So how…read moredid I lose $840 while I wasn't even there? I found out that it was hacked. THE ATM GOT HACKED SO THEY STOLE MY MONEY. WTF. Be careful people!! Oh and they only have two tellers.

Choosing a bank or credit union is hard. You want an institution that you trust with your money…read moreand a place that you feel like your business is appreciated. We started banking with Valley First when they were located on Geer Road. There seemed to be a high turnover as there were always new tellers. I must also say that while we usually were able to get our questions answered, there were a few situations that made us strongly consider taking our business elsewhere. They have since moved to a new location with new employees who seem to be more permanent. The new location is also much larger with more parking which is a plus. The first time we entered the building, we were immediately greeted by one of the employees and asked if we needed assistance, which we did. We were promptly taken to one of the cubicles to discuss our financial business. The employee was extremely pleasant and professional. Our questions were answered and were able to leave feeling confident about the outcome. A few days later we received a follow up phone call to give us an update and let us know the situation had been taken care of. Every additional time we have returned, we have had similar experiences with great service. We are very happy that we decided to stay with Valley First Credit Union for our banking needs.

This is not a review of this branch the entire business is rotten. They loaned me money to buy a…read morecar and made me open a checking account which had a balance 34.91 until they charged me 4.91 and then 5.00 for inactivity. Now it is 25 and they will not close the account over the phone. But eventually they will take the rest of the balance for inactivity. The loan has been paid off for years. They want me to drive 30 miles each way or send them letter after they stole my money. I will never do business with them again and it's not because of the money. It's because they have terrible business practices. Don't do business with these clowns.

I am always to get in and out of the bank quickly. Great location, friendly staff! Happy they have…read morea ATM at this location. Staying open until 6 on Fridays is helpful as well!

I'm going to give a fair review like I always do. There are some nice people who work there. Gina…read morewas really helpful, the others I spoke to on the phone, rude!!. Their are pro's and Cons of having a small credit union. I will list the Cons. The hours of operation, closed on weekends. If you have a question you better call before 5 pm. If you go out of town and want to take out more money then allowed at a ATM, Sorry Charlie. The reason why I am writing this review is because of the way they handle ACH payments. A payment that is taken out on the same day as a deposit will result in a overdraft fee if there is no money in the account even if the deposit is the same day. For an example. Say you have direct deposit and you know the money will be in the account. If you have a transaction or multiple transactions before your direct deposit is in there, you will receive a overdraft charge, or multiple overdraft charges. Other banks like BOFA, or Wells Fargo I'm sure even chase does not do business like this. I usually only write yelp reviews when I receive great service or terrible service. The customer service lady that I spoke to the first time was so rude and not helpful is the reason why I am writing this review. If you are looking for a great refinanced car loan they have great rates but banking, I would stay away.