I've followed VANESSA DRONE from her previous salon and I think she's one of the best hairdressers…read moreI've ever had! Not to mention she's kind, professional, and listens to exactly what you want but she knows her color, especially blonds! I love that she cares about hair health as well. She's got a fun personality and we always have some good laughs. Highly recommend!

I'm very satify with my hair cut, she knows what she does and i didn't have to explain what i want…read more Also the fact that i called and they could do it 2 hrs later is a plus (and last time i looks like Bart Simpson when i went to Tommy Gun to avoid) I recommend this salon. Très satisfait de ma coupe de cheveux. La coiffeuse savait ce qu'elle fesait et je n'ai pas eu besoins de lui faire un dessin. J'ai bien aimé que j'ai pu avoir um rendez-vous 2 hrs plus tard. Je recommande ce salon grandement ( surtout que la dernière fois je ressemblais à Bart Simpson lorsque j'étais allé chez Tommy Gun à éviter).

I've been coming to Bruce for over 20 years now and he's always been an amazing stylist!…read moreBruce's salon is beautiful and his service is top notch. I come here on a monthly basis as a reprieve from my busy schedule to have my hair coloured and cut and it's always relaxing and fun. I wouldn't go to anyone else!...Bruce at studio B 4 ur hair is the best!

He always does the cut that I want, and is pleasant and provides great customer service. The costs…read moreare very reasonable, and the studio is open for very flexible hours.

second visit to this place and was as bad as the first one 2 years ago. I can't believe I keep…read morecoming here, only good thing about this place is that is conveniently located in langford. Overpriced, products are not that good, stylist was nice , but it made me feel like she was improvising all the time. Took more than 4 hours for highlights. Almost 1 hour to detangle my hair and got so damaged and burnt in the process. Never seen my hair so dry and dull after regular highlights. I requested for a treatment to enhance the moisture in my hair and was the worst decision ever. Not sure what was in the bottle but felt like glue. My hair is not the same. I should have waited for my appointments in October to see my regular stylist at Bella moda where they use amazing kerastase products and prices are half than this place. I won't come back here again even if it's an emergency!

Do not go to Chatters. The manager there completely destroyed my hair a year ago and it is still an…read moreissue Now. He cut it all short at the back. It was literally the worst experience and hair cut of my life. do not go here. I do wish him well, but he actually should not be cutting hair anymore.

Chyna was amazing and made my 10 year old daughter feel like a pop star. Class act all the way :)read more

A friend suggested I go and see Chyna for a trim and I'm really happy I did! I have curly hair and…read morealways hesitant about seeing someone new. She listened when I said that I am trying to to grow my hair out, and just did a light dusting and reshaping. She isn't scissor happy! It wasn't more expensive than other salons, and I've gone to see her a number of times now. In fact, I've sent a number of people her way and Chyna is the only person that they go to now.

I came in hoping to find my person after two attempts at another salon had left me feeling blue…read morebecause the haircut and colour were botched so badly. When I was assigned Elsie, she swans in looking like Cinderella and I am stunned, she is kind and very understanding of the pain I felt looking a hot mess (post partum too). The conversation totally flowed well, the staff were just amazing and friendly. come to the unveil and I cried tears of joy. She corrected the mess and we have a plan for my hair journey going forward. To provide additional information, I braided my hair this morning and my husband told me that with the highlights, it looks so gorgeous. read that again, husband noticed hair and complimented it. Elsie, you are a magic genius and I'm so happy that I found you!!

Horrible service. Made me wait an hour for my appointment and then gave me the worst trim I've ever…read morehad. Very disappointed. Would not recommend

I made an on-line appointment for a haircut in September. I was seated within minutes of arriving,…read moreand the stylist asked me if I still liked a number 4 length, implying that she had accessed my profile. After confirming, she went about her business, and five to ten minutes, I was out the door. As I walked to my car, I couldn't help feeling that I had been given the "bums' rush". The next morning, following a shower, I had a difficult time getting my hair to cooperate with my brush. The haircut was pretty bad. I went onto Great Clips web site and sent them a message describing my visit and my opinion of the haircut I had received. They answered rapidly, indicating their concern, and advising me that someone from the store would be in contact with me shortly. After an acceptable delay, the store's general manager contacted me and offered to have me back immediately to have the damage fixed. Additionally, I was offered 3 free haircuts and a complimentary bottle of shampoo. My initial reaction to the offer was one of surprise. I thought it was quite generous. Since my hair was already as short as I wanted it, I asked if I could let it grow out and return at a future date. The GM answered in the affirmative, and told me the information regarding the free haircuts and shampoo would be put on my file. I returned to the store in the beginning of November, when a different stylist confirmed my on-line reservation, sat me sown, cut my hair (well done), then proceeded to charge me for the service. I didn't want to get into a discussion in the store over a free haircut (never mind a complimentary bottle of shampoo). When I returned home, I emailed the GM, described the follow-up visit (including the fact that the information about the free haircuts etc. was not put into my file), expressed my dissatisfaction with the lack of follow-up, and asked how we proceed. It's now the end of November and I'm still waiting. It's bad enough to get a poor result from a hair stylist (barber) and to be left with the feeling (as you exit the store), that your hair was cut in the most impersonal way possible (a fast clipper based shearing with virtually no conversation). Having the person in charge offer an apology as well as future compensation in the form of free services and product, and then to fumble the offer, really exacerbates an already bad situation. Based on this experience, I would offer Great Clips a single star, since the review process does not offer a "no stars" option

My wife made an appointment for my kid to get his haircut. The app said 60 minutes. They arrived…read moreafter 60 minutes and there was still a wait, so she checked the app again... 67 minutes. She took the kids to get lunch and came back after about another hour, it said 15 minutes, so they waited. While waiting an employee was able to explain to them that the time was increasing because people who had not shown up for their earlier appointments were now arriving and they were honoring the appointments (that people had missed, and my family was on time). The 15 minutes went back up as 3 old appointment people arrived. She took the kids to the grocery store, and returned, 20 minutes. They decided to just stand there and wait the 20 minutes... just as the time was running down and they were about to be called, another old appointment walked in and she was told it would be another 15 minutes. They left. Completely ridiculous. I get wanting to honour these appointments for people who made them, but if those people are really showing up so late, then don't make the people who are on time suffer for it. In the end, my family waited more than two and a half hours and never ended up getting a haircut. Never again.

If I could give a -10 I would! I am so sad and so incredibly disappointed!! It is less than a week…read morebefore my 1 year wedding anniversary and a few days before professional pictures. I haven't had my eyebrows waxed in years because they are usually just fine on their own. But I wanted it to have a tiny bit more curve. I knew exactly which two very small areas needed to be waxed for that to happen and asked for that when I made the appointment. And also re-told them when I was there seconds before the wax even touched my skin. I wanted the ends completely left alone because they were already pretty thin by themselves. The middle between my eyebrows was no hair, hardly ANY peach fuzz at all. Well, it was the middle and the ends that got waxed and now I have TWO LINES straight across and down rather than a beautiful arch. /-- --\ they look like this!!!! I'm so upset. Then, also, I was being stared at while using my debit card and I felt like I HAD to give a tip. I gave the lowest amount on the screen but didn't even want to pay anything because it was 100% opposite of what I asked for. I will never again trust someone to do what I am wanting done when I can just do it myself. This is ridiculous.

I recently went to Wiink2 for a cut and colour. I decided to go from a mousey brunette (with many…read moregrays!) to a bodacious blonde. Erin May, the stylist, was amazing and spent so much time making sure the colour turned out just right. After a few hours in the chair I came out with the most amazing cut and colour and couldn't be happier. The salon is quiet and relaxed and all the stylists were kind and lovely. Can't recommend them enough.

Rylie is very talented and dedicated. I have been seeing her for about 5 years now (followed her…read morefrom Campus Hair Design). For those mad hairstyling skills and sunny disposition, I'd follow her much further! She took the time to understand my hair and personal style, that's gold!

I've had an ultra-short, super-bleached pixie 'do for over a decade now, but SO FEW stylists can…read morepull it off. I've had disastrous cuts from Minneapolis to Toronto to Victoria: I've been styled like a Marine, had my hair basically shaved off, and given all manner of totally unflattering, confused crops. But Michelle at Vamp gave me the best cut I've ever had, period - including at some of the most expensive/'prestigious' salons out there. (It was also one of the least expensive cuts I've ever had, which is a huge bonus.) So if you're already short-haired or thinking about an edgy change-up, and especially if you're an ultra-cropped pixie girl or looking for some chic in your punk, definitely go see Michelle at Vamp.

Sherry is grossly incompetent. I asked her to dust the ends and soften it up around my face a bit…read more Instead, she gave me a horrible looking mullet with curtain bangs, none of which is what I wanted. It will take at least a year to grow out this disaster. The extensions I had to get cost over a thousand dollars. If you have fine hair, please do not even giving her a try. Her license should be revoked.

From the owner: With over 20 years of experience as a hair stylist, Sherry is prepared to bring you your dream…read morehair.