What to thank them for the honest treatment. Didn't sell me a battery…read morefor my phone because the charging port was bad and the phone does not have alot of life left. Thank you Dave Schneider

I went in to get a battery replaced in an iPhone 6 & the staff there had it done within 15 minutes…read more& were incredibly polite. I would definitely go back for any other battery needs.

I was greeted promptly at the door and staff was friendly. They checked and cleaned my battery in…read moreunder 10 minutes. the service technician was detailed and thorough. I recommend everyone stopping in to ensure they are ready for winter! If I was to need a battery they install for free!

I recommend these guys are great the fib ,my watches and yesterday my car battery.They are so very…read morenice and helpful.I go there for all my batteries

I went to Batteries Plus Bulb for an automotive bulb that wasn't available at Advanced Auto. They…read morehad it on inventory for what I felt was a fair price. While there I noticed a sign that offered phone repair. I had been struggling charging my I- phone /se model for years. It was to the point that if I wanted my phone to charge I had to hold the charging cord in the phone plug. I asked about a repair, was told a good cleaning about 10 minutes of labor and $10. would have my phone working again. Best $10.00 I ever spent. Friendly staff thank you will now be our goto store for batteries, bulbs and phone repair. Sam Corazalla Wausau

Was driving by and remembered I needed batteries for my key fob. The fob is printed with the…read morereplacement battery type on the back, so I walked in and told the counter guy exactly what I wanted. He took the fob from me, and I thought he was just going to replace them as part of customer service, like when NAPA replaces your wiper blades. I'm not an idiot - I can replace coin batteries myself - this fob doesn't even need a mini screwdriver or a torx - you use a coin to snap it open, Nope - they charged me $9.99 to replace them, without my asking, for about 3 minutes work. The prices aren't any cheaper than WalMart across the street. I'm all about supporting the small business, but not when they jam me up. $38 for 4 coin batteries and two 9-volts? Next time I will get replacements from Amazon.

From the owner: We're more than just a battery store, we're committed to providing outstanding service and…read moreexpertise for a variety of solutions - including power, phone repair, auto battery installation, key fobs, lighting, and more! Whether you need help finding a replacement battery or to replace a shattered screen on your device, Batteries Plus is here for you.

I had previously purchased a car battery here that failed sometime between 24 and 29 months after…read morepurchase. The battery was still within the warranty window listed with the battery, so I went to Courtney Industrial Battery to obtain a replacement. What followed was one of the worst customer experiences I've ever had. The first reason the technician gave for not being able to fulfill the warranty was because this store only warranties batteries for one year (much shorter than the 30 month warranty on the battery). I pointed out that the manufacturer's warranty was still in effect. The second reason the technician gave me for not being able to help was that I would have to claim that warranty directly with the manufacturer. I mentioned that I had already read the manufacturers' warranty, which requires me to return the battery to the place where I purchased it (which was this store). She seemed to be familiar with this process, but somehow did not see fit to mention this until I brought it up myself. I also had a print out of that warranty as well as my original receipt. On the technician's third attempt at an excuse to avoid warranty service, the technician looked at the battery and noticed a slight bulge, which she then blamed me for being responsible for. I said I had treated this battery no differently than my other car batteries. I asked if this could be due to a manufacturing defect, and she said that was not possible - she insisted it was because I overcharged or had frozen the battery. She proceeded to talk down to me, and then called the customer service line for the battery. I realized that the purpose of this phone call was not to help me, but only to prove that she was right and get me to leave the store. She talked for me while on the phone with the technician and was very insulting. I took the battery and walked out of the store, while she was still on the phone with the representative substituting her own version of what happened for my own. I will never go back to this store. It was clear from the moment I walked into the store that this person's goal was to avoid servicing the warranty at all costs. At one point while having difficulty with the technician, I asked her if they had a lot of warranty claims at this business. She said that they had almost none because the batteries were so "good", but after this experience I suspect the real reason may be because they actively try to disincentivize warranty claims at every opportunity. Do yourself a favor and buy your battery from literally anywhere else. Why would you pay full price for a battery with a partial warranty that you know you're going to have to claw and scratch to be able to claim?

first time I've ever visited one of their stores and my experience was far better than expected,…read more Needed a repair, they had the parts, did it quick, it cost about 30% less than other alternatives, and it came with a 6-month warranty.

Very nice people and work well with you to make sure the costumers needs are satisfied.read more

The staff is so friendly, helpful, and knowledgeable! I had my iPhone battery replaced. I will…read moredefinitely use them again!

I ordered a replacement key fob. They said they could program it, but when I went there the guy…read moresaid he didn't know how and I had to come back when the manager was in. I waited another week for a time the manager was in and my husband went. he didn't know how to do it either and said he had to wait for the GM to be in. My husband called back same day as he was supposed to be in at 1 to be told he couldn't wait to help us "he is busy and has calls to make".So after waiting two weeks to get i and two trips to the store, still no key fob. I am not amused at all.

out on a fool's errand (again) and leaving Chi-clown I noticed a distinct loss of forward…read moreillumination. at the highland park oasis I confirmed that one head lamp had ceased operation. got as far as I could safely manage under the highway lights and packed it in. the next day brought me past a half dozen other stores to AutoZone where I purchased two extra-medium bright bulbs (three on a scale to four) which Bobby was kind enough to install and perform a couple complimentary battery terminal clean ups. this is why I choose AZ. yea Bobby!! and thank you. if I got this sort of service at the AZ near the house I would probably still be a dedicated customer. instead the cashier wanted to show me how clever he was (I guess to assert his dominance in conversation and impress his coworkers?) so yeah, instead of just nodding along you can play stupid word games and lose a customer for life.