My elderly mother needed her dying battery changed and called AAA. The guy came and had a new…read morebattery but refused to change it and told her to go to Battery Source because they could give her a "better deal" and were "family owned" unlike AAA. Not sure what shady business is going on between some AAA employees and Battery Source but this put my mother in danger of breaking down in the middle of the road without a working battery since the Battery Source location was 20 min away from her home. Please report AAA and Battery Source is you need help from AAA and they refuse you a battery and tell you to buy it from Battery Source.

Bailey and crystal worked together on changing out a dead battery on my ford pickup they got it…read morerolling again since they have a battery for everything this should be your first stop !

fast and psinless…read more So I ealk in with a kead acid battery taken from a specialized field battery kit used to power a high end computerized telescope plus accressories like an eyepiece video camera. whole unit to replace would be $120. 16 screws later I had a dead battery in my hands and all the replacements online are from China with low reviews and sketchy suppliers. So, I just take it in on a hope. Guy takes one look, points an assistant to a spot on the shelf and bam, perfect replacement with 12 mo prorated warranty and and two month replacement. After tax, I saved $60 against replacing the entire box. Don't get no better 'en that!

Have them several times, but customer service was not good on today's visit. Technician needs some…read morecustomer service training. Made me feel like I was an inconvenience and dumb. Will pay more somewhere else before I go back.

WORD OF WARNING A year ago I went to Battery Source for a new car battery. less than 3 months…read morelater I was back because it failed. they put in a new (or so I thought) car battery and in less than a year, I was back. The employee didn't even check the battery, he checked my alternator reading and said he was getting a low readout. I said "what does that mean". He says you need a new alternator. I asked him to still check the battery. I could see through the slit in my hood. He didn't. Still claimed my battery was fine. Left and went to an auto repair shop. New alternator $ 944.75. I don't have that kind of money so came home. Talked to a Certified Mechanic, he asked me many questions, based on what my car was and wasn't doing he said it's your battery and where you got it. Go to an Auto Parts Store and buy a "new" battery, they don't sell REFURBISHED batteries. Went to O' Reilly's. They put in a new battery and checked my alternator the reading was perfect 100%. If I would have trusted the Battery Source I would have spent $944.75 for something I didn't need. If you read this review and need a battery, do not go to Battery Source, Go to an Auto Parts store or even Wal mart. Fool me once SHAME ON YOU, fool me twice- shame on me.

I brought in a boat battery I bought from Battery Source to get it tested. I was happily surprised…read morewhen the tech told me it's good. I was worried he might try to sell me one whether it was good or not. Really appreciate the store's honest techs.

I went to battery source on Apalachee Parkway to get the batteries changed in my key fob. Joseph…read moretook care of me. He was so nice. That's where I will get all my batteries

I've been coming here for years now - they have every possible battery source. 18v, 19.2v? Yep -…read moreand they rebuild your spent Li-Ion battery for much less than new ones. Came yesterday to buy an auxilliary 12V battery for my 2007 Prius. The price was about 10% higher than online, BUT installation is part of the deal. ('course, I watched a couple of YouTube videos and figured I could change it myself...). Do yourself a favor - let them change it. Just jump start your car and come on over. They'll handle it. Excellent service - friendly/attentive. Good warranty (84 months).

As always, excellent service with a great attitude! Efficient with a great selection. Have had my…read morewatches and fob batteries replaced several times.

Took a battery in to find a replacement. Clerk sold us a 2-pack, which when we got home was…read moreslightly too long to fit. Took them back and store refused to refund (even though clerk was one to pick out the batteries even with the old one to compare). Reason: customer was walk-in....."walk-in customers are not subject to refunds". What the heck policy is THAT????

Monday 10/24/22 around 3pm. I stopped in for a new key fob. Their were none in stock, so James…read moredisassembled mine and cleaned it up. Reassembled it and I was surprised to see how well it worked. James was awesome and saved me a headache and cash. He earned my business and return visits.

I had my battery tested and the representative helped answer any questions that I had. He was…read morethorough in his approach and professional in his demeanor. Although it is not time to buy a new battery, I know where I am going when it is.

My van had to get towed to auto battery and electric I got…read morereferred by the love's truck stop. The tow truck operator also recommended this local shop. The estimate was about $200 and they fixed it for $139. I was shocked!! Super honest and great service. I'm thousands of miles from home and these guys could have taken me to the cleaners. I got right in and they were quick, courteous and honest. I'm back on the road in a few hours. I thought the bill would be $400. The current owner has had the place 37 years. Buy your battery here and u will have a friend for life when u have a car problem. We could have been stuck here for days. This place rocks!!

My father (who is 89) went to the local dealer where he bought his car because his car wouldn't…read morestart without a jump. Dealer told him it was the starter, after doing nothing more than starting and turning off the car about 20 times and it would cost over $600.00 to fix. Told dad we needed to get a second opinion and my cousin recommended Auto Battery & Electric. My son took my dad down there, they checked the starter and the battery and told my dad there was nothing wrong with his starter, it was his battery (which is what my son and I thought anyway), sold him a new battery and he got out of there for just over $100.00. AWESOME customer service, honest and trustworthy. You won't be disappointed using their service!!

I actually want to give a BIG FAT ZERO not even a ONE STAR!…read moreIt's been well over a year that my 82yr mother got ripped off (2X) at this location. My mom went to phone hub which is next door to battery source and Laurel the kind sales lady told my mom her phone problem was her battery and to go next door battery source replace her phone battery so she did. She said they handed her phone off to a large African American guy and he took her phone to the back. He brought it back to her and she went home and couldn't charge her phone for 2days so she went back and the same guy did the same thing took her phone to the back brought it back to her and she left. She sat in parking lot trying to charge it from her truck but nothing was happening so she went back to laurel at phone hub to ask why isn't her phone charging she bought a new battery for it? Laurel opened it up and immediately called next door to battery source and told someone over there "YOU GUYS NEED TO PUT A NEW BATTERY IN HER PHONE RIGHT NOW"! She told my 82yr old mom to go back over there and put the new battery in right in front of my mom because there's no reason it needs to be taken to the back of store just to replace the battery.they finally put new battery in and her phone started working again just fine.what bothers me is my mom lives ALONE way out in the country Leesburg Ga(I live in San Diego)her phone is her ONLY communication to her family fire department police department etc nonworking phone could be the DEATH of her AND for 82yr to have to drive all the way to town 2X because SHE got ripped off is horrible! It's a painstakingly job for her to go to town more than 2x a week we all take that part for granted. They should reimburse her for her battery,gas and her time dealing with this crook! In a ELDER ABUSE case they would be ORDERED to pay ALOT more than that! We wouldve never known if laurel wasn't the one that's been helping her with her phones and knew exactly why it wasn't charging! I'm sure she felt like crap for recommending battery source(which could've been a great partnership both businesses recommending each other right next door to each other perfect situation but not if your recommendation turns out to be ripping off your customers) I did a review right after my mom told me on the battery source review page and the reason why I wanted to leave another is because I started reading the reviews today and noticed almost everyone(the ones with good reviews)has gotten responses from battery source but not one response to my mom's horrible experience of being taken advantage of and RIPPED OFF! I will continue to post reviews about this store I guarantee you my mom WASNT the first one and now knowing no one has even reached out to resolve anything with her/us it's NOT the last time so BE AWARE! Sincerely, Michelle &my mom Ruby 760-908-6244

my 80yr mom went to phone hub for issues with her iPhone Girl works there named Laurel told her she…read moreneeded a new battery so next door is the Battery Source and she took it to Battery Source and told the real BIg guy that works there she needed a new battery he said I need to take it to the back put new one in it and charged her $60. few days later she took it back to Laurel phone hub and Laurel pulled out battery and said "This is NOT a new battery"! she walked my mother over to battery source and told that guy this is not a new battery put her new battery in and she will bring back to me to see if you did. my point is how many other people did he do this to without getting caught?? don't let him take it to the back because you won't get anything new. I just found out about this and im pissed off!

I have tried to go to shops and dealerships that are closer to me, but it is always two to three…read moreweeks to get anything scheduled. I call Cass Birch and I can sometimes get seen the same day. The customer service is great and everything I get done from regular service to any repairs are always completed professionally. As long as I am in South Georgia, I will continue to use them for servicing my Chevrolets.