On January 06, 2026 I visited the T-Mobile store located at 2707 Dawson Road in Albany Georgia…read more I'm a 78 year old retired white female that has had an existing customer account with T-Mobile for 9 year. I was approached by a T-Mobile employee Mo and explained that I had an existing account and that I was looking for a new plan with a new IPhone 17 since my personal phone was an IPhone 11 which I placed on the counter in front of the employee. As soon as I told her that I had an existing account her demeanor and her tone of voice totally changed towards me. She told me that I needed to dial 611 and they would take care of my request. I asked if she was refusing to help me and she walked away and went into a room at the back of the store. Several minutes later she came back and she told me that she had spoken with her store manager who agreed with her answer to my request. Again I asked if she was refusing to help me ? Glaring at me, she picked up my phone and proceeded to add T-Mobile Life App without asking for my permission to add this app!!! I asked what she was doing to my phone and she told me that when I got home to dial 611 and they could answer my questions and they could help me. She set my phone down on the counter and walked away. I don't understand rudeness, disrespect and disregard to a customer walking into a T-Mobile corporate store, simply asking for assistance for and an upgrade. I believe that when you walk into a store that the employees and the managers are there to answer questions and be helpful to new or existing customers in any way that they can. Did she not want to help me because I was an existing customer account and she would not make a bigger commission. Please explain why I should have to go home and call 611 when I'm standing in a T-Mobile store. I have recieved helped in other T-Mobile stores in Florida and Ohio and never had this problem in the past.

Customer Service Representative Mr. Christopher Cole is always extremely helpful at any time that…read moreI've entered the Dawson Road location, here in Albany, GA. He is always very professional in his demeanor and takes his time to address any questions or concerns that I may have, now or in the future!!!! He even was nice enough to give me his personal "Business card," and told me to feel free to call anytime that the store is open with my concerns; He is to be "Truly Commended," because he has been a wonderful Blessing to me, my family and many others. We sincerely Pray that God will continue to bless him, his family and the entire T-Mobile staff at the Dawson Road location here in Albany, GA. "God bless all of you, especially Mr. Christopher Cole !!! Thanks a million," Mr. & Mrs. Tommy C. Sutton, Leesburg, GA.

My first time renting a U-haul to move out of my apartment and I thought it would be a little…read morecomplicated but it wasn't in fact. The staff here was attentive to many questions. The amount of time I was given to rent the cargo was very lengthy and the price was even better! Moving was very expensive but having a low reasonable price to move my things helped a lot.

Drove almost 50 miles out of the way, because I heard from people that Homeboy's got the best…read moreprices around. Not only were their prices unbeatable--the new homeboy knows how to run a business. 10 stars for customer service! I'll definitely be recommending him to everyone I know.

Wide variety if items, very friendly and helpful staff, nit too bad ifcprices--reasonableread more

The best vape shop in town. They have everything from hemp cannabis vape to nicotine flavored vape…read more They make their vape juice in house. Always the best quality. I won't go anywhere else from my supplies.

The team at Marks greenhouse are always very friendly and helpful. I go there for all my garden…read moreneeds

Normally things are available and well stocked in the store. Great plants. However the business…read moreis not very well organized. Mark's Greenhouse sold me 3 scoops of raised bed soil on Thursday, with promises to deliver on Monday. They had none on their lot even as they charged me for some, and now they have no idea when the soil will arrive. Customers have been inconvenienced - last week I had the possibility of getting a friend with a pickup to go to Barber's for some of their soil. And, now I will have to do that anyway on my own. I am a 74-year old woman. This is not good for my health. Customer service rep was curt and threw her problem in dealing with her supplier back at me. Their incompetence is not my problem.NOT HAPPY!!!!!!!

Wonderful service. They try to accommodate the customer. My grandsons love their merchandise. This…read morestore has a tremendous selection of Underarmour as well as the latest tennis shoes. Mary, one of the managers, was most helpful in locating a replacement for a defective backpack. Thank you.

This place was amazing my first time i went. The guy was nice and helpful. I was impressed that…read morethey had vitamins, organic supplements and vape products. And cbd. This use to be a five star review but i had to change it to 4 because the last couple of times i went in, there was a pushy girl in the front helping me; she talked way too much and way to fast to cover up the fact that she seemed to charge me more for everything then the guy did my first time around. I cant tell if the prices went up... or shes just trying to upsale? Idk. But have the younger guy help you if you could. Still a cool place to have in albany.

Got a hybrid mattress, an adjustable base. They are very comfortable even if a bit pricey. They had…read morea good selection, however, and several much less expensive. The personnel were very friendly and helpful. We had 12 months free of interest.

I had a really old mattress, and it was past time for a new one. I didn't really know what to look…read morefor, or where to begin, so I just started shopping around. When I dropped by Mattress Firm, I was warmly greeted by sleep expert Alexis. I told her that I was looking for a mattress that could relieve pressure on my hips and shoulders, reduce tossing and turning, could be elevated, and would help keep me cool at night. She was able to show me a few mattresses that met my criteria, and was able to smoothly answer any questions I had about the differences in materials, how well the mattresses hold up over time, what is (and isn't) covered under warranty, return policies, and best care. Alexis's knowledge, patience, and love for her work really made me feel comfortable and heard. If you are looking for a new mattress, I encourage you to consider Mattress Firm.