Drove there a couple of months ago to buy some engine cleaner. Walked in where there were two employees BS'ing behind the counter. Began searching around the store for the solvent (I might add that I was the only customer). By the time I had unsuccessfully completed my search, there was a third employee in the conversation. I exited the building and at no time did anyone offer even once if I needed any help. What a stark difference from driving a couple of miles further to NAPA where they understand the meaning of real "customer service". Never going back! read more

Great customer service. Went in for a battery I. Ought at a California O'reillys. They checked my battery and since it's only been a year since the purchase they swapped it out no questions asked and even gave me a better battery than I originally purchased. read more