I bought a brand new alternator on September 5th and after driving my car twice for a total of…read morethree hours on September 18th the alternator gave out and stranded me in the middle of nowhere. I had to pay to get my car towed and I missed a very important exam and now I have to buy a new alternator! After talking to multiple stores AND corporate they just wanted to give me a new alternator! I want a refund not another alternator that will give out in a week. I will NEVER buy anything from Autozone every again and will gladly tell everyone I know how unreliable and unhelpful they have been.

I suspected I needed a new battery. When I called AutoZone, I was informed that they were very busy…read morebut I could certainly come in and wait for a battery change but if I waited a few hours (until after 6 pm), I wouldn't have to wait as long. I went in a little before 7 and was helped with no wait. The "Supper Dope Manager" (according to his badge) offered to test the battery first. after it was confirmed that I had a bad battery, he showed me my options on the computer screen, processed the transaction and changed my battery. he was super pleasant and informatice. I was in and out in under 30 minutes. Excellent experience.

While on a car rally in central Kansas I had an impact on my core support which tore my radiator…read moreopen. I was able to source the radiator from Catlett and made arrangements to pick up. I had another driver take me the 45 miles to get it. (And I was happy just to have found one). I impulse threw in a tire inflator that was displayed at the counter. No price was displayed and I did not immediately itemize my receipt due to the pressure of having to repair my vehicle. When I returned home I happened to look at the receipt and saw that I was charged 54.67 for a grease coupler. I had thought it was a simple misidentification and called to clarify my actual purchase and get a charge back. The manager Bob went through the trouble of going back and viewing security footage of me purchasing, which I never disputed, and telling me the solution was for me to return it to the store. I live 1769 miles away. An air chuck for 54.67? They thankfully had given me a wholesale discount because the grease coupler was 69.99 retail but to not be given any sort of explanation or justification seems crazy to me. If it's really that expensive and the description is just entered wrong into the computer, then fine, but I was criticized by Bob for not analyzing my receipt at the time of purchase. It's hard to believe that this air chuck is actually that expensive and Bob claimed he had no way to scan and actually justify the cost because he had no others in stock . Ya gotta know that was a lie. There's always a way for a retailer to establish a cost.

The Napa store in Manhattan Kansas carries parts in stock that other stores have to order. Twice…read morethis week I found they had less common parts in stock when the others had to order. Sign at Napa says new management, it shows. This is my new "go to" store.

When I called they got me in very quickly. The entire install took less than 2 hours. Extremely…read moreclean and professional work. They sell husky products and even ordered and swapped out a part for me that I had ordered incorrectly! I'll be coming back to get my undercoat done.

I have been there 3 times and each time they have an excuse as to why they can't do the work I…read morewant. They won't pray the tub of a Jeep, won't spray the outside, and won't spray the grill. Funny because the Line X' in big cities will do the work. They seem to be inexperienced. They have all sorts of stuff sprayed in the office.

Amazing service. Professional, courteous, & personal service with a smile. Top notch all the way…read morearound.

I work in bodyshop in ark city Kansas, anytime we have questions on a lift on a truck or what's…read morebest options to go. We call film at 11. Kevin, Jake and myself have no complaints.

Trust the 1 star reviews. Took them 2 hours for a simple oil change and they weren't busy at all…read more Every time I looked over someone was on their phone not paying attention and talking with someone. I'd recommend coming here only if it's the closest place and you have hours to kill. Otherwise you will be frustrated. One time was enough for me.

10 minutes late to my appointment @0700 am, they told me I'll have to reschedule for another…read moreday...There was no other cars there to even work on, I was the only 1. Lady at the desk wasn't apologetic in the least. It's like they didn't really feeling like working that morning.

DRIVERS BEWARE!! As…read moremuch as I hate to blast a small business on Facebook, Schroll's Body and Paint has gone out of its way to prompt this post. Background: two years ago I had a repair done in which Schrolls repaired this fender flare - including the messed up/mismatched paint. Fast forward two years, and I am back for another repair to the same side. When the repairs were complete (the second picture) this is what they gave back to me as "repaired." When I complained, Chance (the owner) told me that I could pay out of pocket or get a supplemental claim and they would fix it. When I followed up to get this OBVIOUS problem corrected, they refused to do the work. Yesterday, I recieved this message from the shop: "After reviewing the photos we took of your Jeep in February, we have decided to return the check to XXXXXX since it clearly did not match before we did repairs in early April. We are not interested in doing anymore repairs to your vehicle. You can talk to your insurance about sending the check to a different body shop. Thank you, Ashley Cottrell" This company is always free to refuse service to anyone, but they are not allowed to do shoddy work, promise to make it right for more money, and then refuse the work AFTER ackowledging the problem needing repair. __________________________________________________ Summary: - the Jeep color is standard 1990 jeep metallic khaki (Chrysler paint code PJ5/HJ5) and should have been easily matchable - Schrolls did the work that resulted in the mismatched paint the first time. - Schrolls replaced the molding with an aftermarket molding that does not match up with the original by 1/4 of an inch AND it is improperly mounted/mated to the step molding. - Schrolls failed to blend the right wheel molding with the step molding - Schrolls committed to completing/fixing the work upon completion of a supplemental claim. - Schrolls refuses to correct their substandard work after accepting payment for that substandard work. Regardless, all anyone really needs to know is that the owners of Schrolls Body and Paint ALLOWED/APPROVED this work out of their shop AND defended their use of ill-fitting aftermarket parts, misaligned molding, and mismatched paint - AND THEN refused to fix their shoddy work WHILE keeping the insurance payment. Caveat emptor

I had my 2016 pickup towed to Schroll Body and Paint. From the get go; Chance was very easy to get…read morealong with, and he told me exactly what to expect and how long to expect before the pickup was done. I would never wish anyone to need a body shop; however, if you do need a body shop; I strongly recommend Schroll Body and Paint. My pickup actually looks better today than it did before my accident. Myron.

Old School Customer Service. The way it used to be . If…read moreyou've never experienced the way it used to be I encourage you to go to batteries plus. I have an iPhone XR and my old cell phone case was swollen and delaminating and needed to be replaced, plus my screensaver was cracked. The last time I was in the store I needed to have the screen saver replaced and they put it on for me while I was at the store, which I was very grateful for so today I needed both a screen saver and a new case for my Cell Phone. I was pleasantly pleased to have been the recipient of good customer service once again.

Just another reason to love this place. A few years ago I thought I had a broken iPhone screen. The…read moreperson who had taken care of me showed me it was only the screen saver that was cracked. They could have replaced the screen and I wouldn't have known better. Today I went in for a new battery for my car fob. He asked me if I wanted the lifetime replacement battery, I said no because I probably won't own it another 3 years. He opened it up and said you already have the lifetime battery. No charge, but if he was dishonest he could have charged me without knowing. This is why we buy all of our batteries here‼