DO NOT TAKE YOUR PHONE HERE. A couple of weeks ago my phone screen broke. I took it to your store…read moreon Mercury Blvd FOR a broken phone screen. When I went to pick my phone up they told me they broke my sensor. I understand things happen so I tried to give them the benefit of it the doubt, and take my phone back today to get my battery replaced with my boyfriend. When we got there to pick up the phones, they said everything went fine with my boyfriends phone, but for mine they ate the screw out so bad because they put it in way too tight when they fixed my screen. They proceeded to basically tell me I'm fucked and I have to go somewhere else because they can't do anything. To be able to fix the screw I'd have to pay just as much as a new phone. This is totally unacceptable and irresponsible. If I were to have gotten my screen fixed somewhere else I probably would've been able to get a new battery instead of having to buy an entire different phone.

They got me right quickly. I went there after my car battery failed and they were able to get me a…read morenew battery quickly and help me install it.

To follow-up on my frustration with this business, I am experiencing the exact same issue I had two…read moremonths ago and posted about. I spoke with the owner who wants $250 to diagnose the problem I spent over $700 a couple months ago to have He said he wouldn't charge me if they were at fault. They charged me over $700 for a voltage meter and a battery terminal. I have no confidence they will stand behind their work so I'm just trying elsewhere.

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Thanks for the great customer assistance afforded with my mobility scooter…read morebattery problem, you solved my problem. very friendly and professional. Bella

I was tracking down replacement batteries for my Fleetwood Motorhome got a hold of the EXIDE OEM…read more They had me contact Battery Outlet Inc as my closest distributor. I worked with Jamie Phelps who was great! Jamie took care of the order and they even provided installation services. This was a big plus as the batteries weighed 76 lbs a piece. Their installer Mike took care of the removal, cleanup, install, and testing. Watching Jamie working with the customers on phone and in person was impressive he really knows batteries!

They are always able to help with my needs when I go. Competent, quick, reliable service.read more

I had an amazing experience getting my broken iPhone 14 screen replaced here. Initially, the first…read morenew screen was faulty, and the second one had a single pixel that was off. They needed to reorder a new screen and told me to return for a replacement at no extra charge. I can't remember the manager's name, but he was fantastic. They also have a great selection of batteries, from the smallest to the largest. Plus, I discovered that they sell car remote FOBs--who knew?

Fantastic experience over the past few months specifically dealing with manager Larry. However, all…read moreinteractions with other staff just as strong, My visit began with attempting to replace under-counter lighting to match with others in the kitchen. It was far more comfortable Mo located than expected with multiple trips and calls to get it right which did occur. Super service and highly recommend.

I want to commend Lindsey for her OUTSTANDING customer service. I was completely impressed with…read moretheir professionalism and customer service. She made the complete process of ordering the batteries too easy. Maytag Aircraft LLC who operates the Defense Fuel Supply Post Craney Thanks you for your Hard Work and assisting us in locating material needed to restore our asset for continue support of the Warfighter and the Navy. Again, Bravo Zulu Lindsey.

I can honestly say I walked into Batteries Plus completely misinformed about a battery purchase. I…read morethought I knew what I needed, but I was quickly humbled by how little I actually understood. Thankfully, I had the pleasure of being helped by the store owner, Tish, who completely turned the experience around. Tish was patient, empathetic, and extremely knowledgeable. She didn't make me feel embarrassed for not knowing, but instead took the time to explain everything in detail so that I could make the best choice. Her professionalism, kindness, and genuine desire to help stood out to me in a big way. Because of this level of service, I won't go anywhere else. Batteries Plus has earned my trust, and I'll always be a repeat customer at my neighborhood store. If you're looking for great products and even better customer care, this is the place to go!

I know nothing about batteries, currents, charges and all those other associated words. But you…read moreknow who does? These guys. Friendly customer service, knowledgeable, quick to find me what I needed - I was in and out in seconds. AND they tried to save me money. I needed watch batteries for an online banking card reader from the UK and needed four of them which would have come to over $20. They gave me a different battery that still works and cost me $14 in a multipack. Yes, it's cheaper on Amazon - but I needed something ASAP. I appreciate all their efforts, but sadly the batteries didn't work as they were just a bit too thin in width and wouldn't press down on the contact strips fully. I should have taken the reader with me, really, but regardless, impressive customer service, even if it is a bit pricey in here.

I recently stopped by the Batteries Plus location on Battlefield Boulevard to get the battery…read morecharged in my garage door opener. The staff was friendly and helpful and they were kind enough to install the new battery for me while I waited.

First time trying them out. It is in a Good location with good hours. They had my watch battery in…read morestock and installed it right away. I asked about the warranty and the rep kept saying it should work for about a year. I kept redirecting the question to the warranty and no real answer. She never said it has a warranty or it doesn't. Seems like a simple question that Corporate has probably prepared a response. My receipt didn't answer my question either. I would expect this type of "no answer" from the kiosk at the mall.

Before I start I would like to say that this review is based solely upon my personal experiences…read moreand my personal experiences alone, so with that being said let's begin!. I've been coming here since I found out about the lifetime battery replacement plan!. It's just $23.99. Tax not included. I have a bunch of air tags and I just got my battery replaced under the lifetime warranty so whenever I need them replaced I just take it to a battery plus location. I give them my phone number and it pulls up my account. Once my account is verified then my replacement is free as long as I still own the air tag I put the lifetime warranty on. Easy Peasy!!.. So if you're an air tag user like I am then you might want to look into this steal of a deal... This is the way I look at it, if you use a battery it's going to need replacing, especially if you use it on a daily basis like I do. The warranty pays for itself so why not try it?

Thought my friend's iPhone was beyond repair, but before going to purchase a new phone I thought it…read morewas worthwhile to visit Batteries Plus. 2 young men were very courteous and knowledgeable and had my phone repaired and like new within a couple of hours for a very reasonable price. It is hard to find exceptional service these days, but my experience with this store was exceptional. I have also had good experiences in the past with my car key fob battery and with phone batteries.

Very nice guys to deal with. Honesty is at the core of your business. Have bought some quality…read moreparts at a very reasonable price. Definitely recommend these guys.

Been here several times in the past year. Sme of the best prices in town and if he don't have it he…read moregets on phone and checks around. Def will do buisness with them again.