Excellent service! Always willing to help and answer any question with a Smile! Very…read moreknowledgeable and will work out any problem or mistake. Parts are top notch.

I made a mistake by trusting an O'riely's employee believing they hired honest people. We met…read moreColin, in store #252 Checotah Ok, who agreed to replace an engine for us. We paid him money in advance. Colin of store #252 Checotah, Ok. He never showed up to do the work and will not respond to our inquiry about getting our money back. "If Colin is a representative of O'Riely's Employees ethics, I will no longer trust O'Riely's for parts and advice in auto repair."!

I purchased a set of Laclede Truck Tire Chains 1PR 3210R /…read more7023-210-0 For my Ford F-150 on Feb 11th 2021 just prior to the snow storm. The cross chain link on the driver side broke and came loose on Wends the 17th 2021 at about noon after the big snow fall. I immediately brought the chains into the Checotah store and was told there was NO WARRANTY, ALL SALES FINAL on a $137.00 pair of chains. I was not told prior to purchase that they are all sales final, the product bag they came in did not say this and my receipt also did not indicate all sales final. LTC 321OR only specified chains must be returned in unopened package or can ? NO WARNING, NO PRINT ! I have been doing business for years with O'reilly and am disgusted the only solution offered was a 800 number to the MADE IN CHINA COMPANY ! UPDATE Feb 2nd 2021 Ernie (Manager) at Checotah O'Reilly's contacted corporate and there was some confusion. The chains are warranted for 30 days. Only CASH REFUNDS are not given under all sales final. My new chains are expected Tuesday Feb 23rd 2021 and if all goes well this issue will be closed with this update. I will change the review to 4 stars for lack of training. But I give Ernie 5 stars for going the extra yard after I contacted him with info from the manufacturer !

These precious young men all welcomed me in, went over and above to find exactly what I needed,…read morehelped me figure out how to fill the washer fluid (they actually did it for me!), helped me find the right license cover and basically installed it for me. Best $50 I've spent in a long time. They were so helpful and kind, without one ounce of patronizing this old lady! I'll not go anywhere else for car stuff! You earned my business young men! Great work!!!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Just stopped by after experiencing car trouble on a road trip. Garrett and Mike were so helpful in…read morefiguring out our issue and servicing our car. 10/10 recommend!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I want to give a huge shoutout to Colton at O'Reilly for truly going above and beyond today! First,…read morehe took the time to look up a special knob I needed, then he went out of his way to check my tire--and actually found a needle stuck in it, which Discount Tire completely missed. Even though the store has a "no service" sign, Colton still made sure I was safe to get back home. When the valve core on my Mercedes was too short, he even used his own personal car so he could properly inflate and repair my tire. He didn't have to do any of that, but he did--patiently, kindly, and with real care. His dedication and genuine willingness to help made such a difference. I'm incredibly grateful. Thank you, Colton, for going the extra mile and making sure I could drive home safely. Employees like him make this O'Reilly location exceptional!

Best set of help behind the cashier counter in service you can get in town. I have been a frequent…read moreflier here due to the many stops with my husband.. Great job guys. Glad he can find the things he needs for his project truck. Y'all are just too awesome!!

Excellent service! Had several problems in the middle of a road trip including a flat tire and…read morecheck engine light kicking on. The employee, Josh, was a tremendous help. He took care of us on all counts and went above and beyond with service. Can't praise enough. Thanks for getting us back on the road, Josh. Highly recommend!!

Used online ordering because of pandemic. This worked fine but needed to return a gasket. Tim,…read more(asst.manager) at the Henryetta store, has problems with the return due to computer problems. I live out of town so he asked me to leave the part and receipt and would call when it was complete. I called several hours later to inquire about it and he said it was going to take some time and had 3 others with the same trouble. He called me this morning @ 7:20 to tell me I had to come back in with my card as the return receipt had 0000 for the last 4 numbers on the card. I printed the receipt again and it had the correct 4 numbers on it. I called back and told him where to look and he found it. He said I still had to come back in with the card. It wasn't until after I mentioned corporate office and notifying my mechanic that I would require receipts showing they did not use Oreills"s that he agreed to take the card over the phone. He asked why I was not going to use them anymore because he was handling it now. I explained, I called before I left town that I needed to return it and he said I had to print out the receipt 1st. I went home (out of town) and printed it and took it back the next day and then all the rest happened.They have lost a customer and the mechanic said that's why he uses Auto Zone in the next town except for emergencies.I wish I didn't have to rate their selection as I would give them all 1s 0s if I could.

purchased a battery from this location and traded in a core battery at time of purchase. later…read morerealized i was charged 10% sales tax on the battery core charge. (1)i should not have a core deposit charge on my receipt when i gave a battery core at time of purchase (no need for a core charge). I also shouldn't be charged sales tax on an item i did not purchase. And if should be charged sales tax for an item I did not purchase, then I should be refunded that amount when said item is returned. I returned to this store at a later date to try and remedy this discrepancy and was told "Oklohoma wants their tax" so nothing could be done. If you are looking for a battery in this area please don't make the mistake i did. Support your local businesses first for better service, better price, longer warranty, and cheaper core charge. Check "I-Com Battery Supply co" first! only reason for 2 stars instead of one is that the battery was cheaper than oreilly in Wilburton and surprisingly also Walmart.