In these times it seems that customer service is rare. Companies set up loyalty rewards or…read morecontracts in order to get people to buy their products. Well Batteries plus is the exception to the rule. I walk in as I was having trouble with my phone. A young guy who looked as if he was 12 came to the desk to ask me what he could do...I told him my phone is not even a year old and it was charging right. He looks at the phone then looked at me and said we don't work on Google phones...ughhh but he offered to take to the back and clean the port. No guarantees...needless to say he fixed it and only charged me $10 Highly recommend this place.

Went to get a new battery and screen for an iPhone, all seemed fine. Got home and the home button…read moreon the phone doesn't work. I took it back, explained, etc. The tech was very understanding and agreed to make it right - a few hours later they called and said the home button broke during repair. Fine, accidents happen. We went over a few options, which seemed pretty reasonable, and we ended up asking them to just refund the screen cost and move the new battery to my wife's phone, which also needed a new one. Not the best, but given the circumstances, something we were willing to work with. We came back after the second round of repair was complete... And after getting home noticed new damage to the screen in my wife's phone (the corner is now lighter than the rest, with a nice streak down to the middle). I'm honestly not sure I want to go back to the same place for yet another repair even if it's free. 4 stars for customer service, 1 star for technical ability. 5 stars for speed of service, but if it isn't good work, does speed matter?

Just a great interaction. These guys are very helpful. They know exactly what they're talking…read moreabout. Thanks for the quick and pleasant purchase! Definitely will be back for the business and any batteries I need at home.

I ordered the recommended battery for my car on their website. Installation appointment was…read morescheduled but the experience didn't go well. When I asked the installer if would use a memory saver, he replied "not necessary". He removed my old battery and discovered that they didn't have the correct battery and that they couldn't acquire one even though the correct battery was ordered and paid for on their website. The presets on my car were screwed up and were a headache to rectify. It was very nice of them to give me a refund. Very apologetic, Thanks! The worst retail experience I have ever had.

I was told by my Alarm Company I could get the battery for my alarm here. That is true I…read moredefinitely could and I did but after looking Walmart has the exact same battery for 17.99 and I paid 34.99 here. Since I already wasted this money and driving back, there would cost me about as much gas and then my time I figured I would leave a great review and let you know to check on Walmart before you buy here

Terrible experience! Don't go here. They damaged my antenna in my phone when replacing the battery…read moreand refused to fix it, and said it wasn't covered under the warranty.

I needed my car's remote control battery replaced and they were able to do it. I forgot my wallet…read moreand I didn't live to far away but the worker waived off the cost and did it for free. I felt bad but he did it out of the kindness of his heart. I really appreciate that level of kindness to its customers. Thank you.

called up here and told them I needed to exchange a bad battery and once I got to the store at 4pm…read morethey had a sign in the window saying "closed early" even though they were sitting right in the window looking at us. I'd never recommend anyone to go to this business

Just went here again recently for my second battery from them. First time was back in 2019 for a…read moreTercel. This time it was for my Corolla. Both experiences were the same, quick and straightforward. I was in and out in under an hour. What stood out to me was the transparency. When I called ahead, the owner gave me the price right away, $144. No runaround, no "bring it in first" like most places. That alone made it an easy decision to come back. So if you're looking for fast service and upfront pricing, this place more than delivers.

I've had a handful of batteries replaced here. I've always had great, quick service by a friendly…read moreand knowledgeable team with reasonable rates.

I would most definitely recommend the Batteries Plus Bulbs on Halsted in Homewood Il. The manager…read moreMichelle was phenomenal. She was very professional knowledgeable and very efficient!!!

I would recommend never using this location; probably even the company for an iPhone service. I…read moretook my daughters phone into them to get screen replace. (Mind you, the screen was completely shattered, but she still had all functionality on her phone.) I just got tired of her cutting her fingertips trying to use it. So I take it there 9/9/17 for $129.99 repair. Two days after repair, my daughter complains screen doesn't respond well. I call store, the assure me that it takes a few days for response time to correct due to difference screen being used on phone that isn't similar to Apple. On 10/18/17, a month a few days later, my daughter wakes up and says screen isn't working at all. I take to store and Dan, the same guy that fixed it; tells me they can't warranty it or service it because there's a small crack on phone, that automatically voids the warranty. He then attempted to tell me that this small crack is considered hardware damage & could cause the swipe functionality not to work on the screen. (Mind you, the screen was completely shattered when I took it to them, yet the swipe still worked on the phone!) This place is a complete joke & does whatever they can not to assist with warranting their work. I'd highly recommend NOT using this place or doing any business with them for your electronics. I would've given it zero stars, but you can't submit review unless you select at least one star.

I've been collecting used batteries to recycle. As it turns out, I needed special batteries for my…read morecar's key fob and I knew where to go. Rather than wait for an online delivery, I knew that B+ had to have it. Turns out they did, and i immediately replaced the batteries in the fob (after first finding a screwdriver to open the cover). I also bought a case of AA batteries (on sale) and recycled a box of batteries.

These places are convenient, but they can't change most car key fob batteries, and they are erratic…read moreabout honoring their lifetime battery deals. The service here is a bit better than average for Batterieses Plus, if that's how to pluralize them. They do have some cool flashlights, I got one that I of course don't need. I have a flashlight problem, I admit.

Always friendly and helpful. They will sometimes recommend cheaper items that they like. Decent…read morecompany with great employees.

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