Unfortunately this location gets big fat zeros for customer service and value to the consumer…read more Walked in to pick up some Rotella T6 to do my oil change and was knocked over by the price. $32.99 for a Gallon, knowing this is not the first time this location has wacked my knees out with their price gouging, I quickly did a search in the area for price comparisons. Well wouldn't you know it, price gouging confirmation!! Walmart $23.99 Menards $19.99 Home Depot $24.99 Tractor Supply $21.99 You wonder why brick and mortar stores are going the way of the DODO bird. Keep up the great work guys, you'll be closing your doors before you know it.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I'm so happy with the service and hep given to me today at Advanced Auto Parts. They were friendly…read moreand kind even when they went outside in the cold to replace my car battery.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

Joe at the CarQuest store is the best paint guy in the area..He can help you on any problem or mix…read moreissue he really knows his stuff. .Also Jordan is an excellent Parts guy... I don't go anywhere else any more...Try them you will drop your old supplier just like I did..

From the owner: Carquest Auto Parts at 26 West 81st Avenue in Merrillville is one of the nation's leading auto…read moreparts retailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Merrillville, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

What a poorly run business. I ordered some parts here and after four visits and multiple assurances…read morethat the product would be available, nope. Never called me to let me know about their failure to procure what I wanted- despite the Hobart and StJohn locations that they said would bring the product to Crown Point. Pretty much a train wreck.

So happy there is an AutoZone in CP! Always helpful and available. Keep up the great work.read more

My brief experience here was beyond amazing! I got a flat tire right around the corner from here…read more Found out my brand new SUV had no jack and some other thing needed (never actually changed a tire before). Long story short these guys helped me out and I was back on the road in no time.

RACIST PARTS MANAGER SAYLOR ACEVEZ. I requested low bean…read morelight purchase and install. Employee assisted me and them proceeded outside to install. After having difficulty, understandably a new employee with only 2 weeks on the job as he explained nicely; he went to ask the Manager for assistance and came back to tell me the no one else would assist. Left my hood open and light detached. I exit my vehicle to go in and request to speak with the Manager for assistance. Saylor Acevez, working manager very casually sitting behind the desk, tying his shoe and zipping a book bag looked at me and said, "No, I'm not doing that". I said, I'm requesting a service to be completed and you are speaking to me in a very disrespectful and demeaning way, "did I approach you in a way that was rude", "no, I did not", but you are speaking to me like I just kicked your dog outside. I then stated, if you are the Manager, why are you unable to assist me, he said, I'm just not. Seeing his level of communication was not at all customer service oriented, I proceeded and asked for a refund of the product. He responded, "then give me the lights back". I stated your employee has them and I never touched them as he was attempting-to install and left them at the car. I asked the "Parts Manager" for his card. He said I don't have one. I said, then please write your name, store number and general managers name down because I would like to verify why you 1. Could not assist me or the new employee, and 2. Why I felt the level of communication directed towards me was discriminatory and disrespectful. When I stated my employee affiliation, he then started explaining himself and becoming more defensive and asked why I wasn't reporting the employee. Sir, the employee explained why he was unable to and communicated that using proper deescalation. You sir, a Manager, did not properly assist the employee with issue or customer concern and created what should have been a resolvable issue. You refused to assist me as a Black Woman. Now that you can see that my level of education and experience is worthy of proper communication of respect you are now concerned because I've informed you that I will be addressing this with your District Manager and Corporate. I have been a customer of Auto Zone for a long time and have never been refused service unless it's due to inclement weather. Since he would not give me his name, I looked at his employee name badge and he moved behind the desk so I could not see it and then proceeded to turn around and face his back to me to avoid me capturing his name, which I had previously taken note of.

I usually try not to go here unless I have to. I grew up with always going to autozone but I've had…read morea lot of problems with a lot of their products. Mostly all of them are refurbished/remanufactured. Mostly all stores have a core charge. But this place is always more than others. Always. What a core charge is for those of you not familiar with working on your own car, it's a "fee" so to speak they charge you till you bring the old one back. Like a battery, alternator, starter, some brake pads/discs etc. When it comes to parts, you don't feel like messing anything else up by having a faulty alternator that won't push everything in your car, or surges and shorts out other things. The location is excellent. It's well lit even at night. Parking is great with an even flow. And they have 2 entrance/ exits. They stay open pretty late which is a plus. The customer service at this location had been pretty consistent. I will have to say I am impressed. Score as follows: Location: excellent 5 Cleanliness: excellent 5 Prices: average 3 Quality and quantity: average 3 Customer service: average 3 19 out of 25= 3.8(4)stars

Sam is very nice and professional, he got me what we needed and assisted me on taking my rim cap…read moreoff in the rain

This place is the best. Due a mistake performing a DIY repair on my 2015 Dodge Caravan I destroyed…read moreone of the heads. I ordered a remanufactured one from Autozone and their vendor was not able to provide them one after a 2 week wait. I found Northlake Auto Recyclers online and they had the head I needed in stock and already pulled. It was off a 2018 Dodge Journey. Cost for the head was $125. They come with a disclaimer that heads are for use as cores to be rebuilt only and are only guaranteed not to be cracked or warped. I took the head to a machine shop and the tech said it was in such good condition that he did not recommend rebuilding it and only did a quick milling of the sealing surfaces to be sure it was true and clean for the head gasket. Just started up the car and it runs great. I highly recommend this place. It is not a junkyard. It is more similar to a parts store but all the parts are used. You go in, tell the guys at the counter what you want, and they go in back and get it off a shelf for you. They have tons of parts for late model cars. The employee said they specialize in cars 7 years and newer.

This is my go to spot for auto parts. The staff is very courteous and knowledgeable about their…read morecraft. I absolutely love the prices. Renee and the lady helped me out a lot and I learned a few things. Definitely will recommend. Thanks you guys are the best.

Broadway Auto Parts has to have been around for over 40 or more years. Soto Zone and other big box…read morestores have popped up but Broadway is still around. The one thing I can say about Broadway is they don't have a knock off version of a product that they exclusively make. Sure there are always cheaper versions of a product or part needed but they don't have a "Broadway" part that they try to push on you. The employees are friendly and very knowledgeable about cars so kudos Broadway and I hope you survive to see a 100 years of business!