Joe at the CarQuest store is the best paint guy in the area..He can help you on any problem or mix…read moreissue he really knows his stuff. .Also Jordan is an excellent Parts guy... I don't go anywhere else any more...Try them you will drop your old supplier just like I did..

From the owner: Carquest Auto Parts at 26 West 81st Avenue in Merrillville is one of the nation's leading auto…read moreparts retailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Merrillville, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

Unfortunately this location gets big fat zeros for customer service and value to the consumer…read more Walked in to pick up some Rotella T6 to do my oil change and was knocked over by the price. $32.99 for a Gallon, knowing this is not the first time this location has wacked my knees out with their price gouging, I quickly did a search in the area for price comparisons. Well wouldn't you know it, price gouging confirmation!! Walmart $23.99 Menards $19.99 Home Depot $24.99 Tractor Supply $21.99 You wonder why brick and mortar stores are going the way of the DODO bird. Keep up the great work guys, you'll be closing your doors before you know it.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

What a poorly run business. I ordered some parts here and after four visits and multiple assurances…read morethat the product would be available, nope. Never called me to let me know about their failure to procure what I wanted- despite the Hobart and StJohn locations that they said would bring the product to Crown Point. Pretty much a train wreck.

So happy there is an AutoZone in CP! Always helpful and available. Keep up the great work.read more

This is a pretty reasonable store for the occasional auto part. The staff seems knowledgeable and…read moreare mostly friendly (everyone has an occasional bad day). The store is relatively clean... I mean it is an auto store! The hours are comparable to most stores around- bonus for being by a Starbucks

Didn't like the place. I had ordered and paid for an oil filter on line & went over to pick it up…read more When I arrived nobody came to the counter & I could hear people in back talking about some sports game. After someone finally came out to help I told them I had made an online order. The guy kinda grunted something, went in back got the filter and handed to me. Not very friendly or professional I'm not going back..

Always friendly and helpful. They will sometimes recommend cheaper items that they like. Decent…read morecompany with great employees.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

These guys helped us and much more!! My wife and son travel full time and we ended up trading in…read moreher truck while on the road and she needed a few things installed that would fit with their schedule. The team at Lot O Fun Truck took great care of them, explained the options and what they would recommend. They ended up installing a new weight distribution system and took the time to answer all my wife's questions and made sure she was comfortable with it. Great small business!!!

I called in on Saturday 1/6/24 and spoke to Matt to price a Boss Spreader actuator and motor. I was…read moretold $600 So I asked if that included the tax? Matt said it would be $647.00 total out the door with the actuator, motor and shaft. Monday 1/8/24 I called to inform (lots o fun) I was on my way they said ok see you soon! Once I got there Matt told me $100.00 over what I was told on the phone Saturday. When I reminded Matt what he said he said it was a price increase and started to get loud and rude yelling do you want it or not? Then said I'll do you a favor I'll put it back on the shelf and you can go buy it somewhere else! Race? Ignorance? Lack of business skills? Whatever the case is I wasted nearly 2 hours driving there and back. But I kept my Dignity, my Cool and my CASH! Way to go Genuis send the customer away with $650.00 cash in his pocket! p.s. Thats why the store was empty of customers the day before a major snow storm! DON'T WASTE YOUR TIME OR MONEY!

If you want to have confidence you will get an honest evaluation of your car, this is the spot…read more Chuck who runs the shop was very clear and transparent about the work that needed to be done. My car wasn't worth the work that was required and he was clear with that. He was super knowledgeable and helpful. Everything was great! I highly recommend!

Honest people, reasonable prices. So patient whether you are a car person with a lot of questions…read moreor 'not a car person' with a lot of questions. Stands behind work. Breath of fresh air in the car business.

RACIST PARTS MANAGER SAYLOR ACEVEZ. I requested low bean…read morelight purchase and install. Employee assisted me and them proceeded outside to install. After having difficulty, understandably a new employee with only 2 weeks on the job as he explained nicely; he went to ask the Manager for assistance and came back to tell me the no one else would assist. Left my hood open and light detached. I exit my vehicle to go in and request to speak with the Manager for assistance. Saylor Acevez, working manager very casually sitting behind the desk, tying his shoe and zipping a book bag looked at me and said, "No, I'm not doing that". I said, I'm requesting a service to be completed and you are speaking to me in a very disrespectful and demeaning way, "did I approach you in a way that was rude", "no, I did not", but you are speaking to me like I just kicked your dog outside. I then stated, if you are the Manager, why are you unable to assist me, he said, I'm just not. Seeing his level of communication was not at all customer service oriented, I proceeded and asked for a refund of the product. He responded, "then give me the lights back". I stated your employee has them and I never touched them as he was attempting-to install and left them at the car. I asked the "Parts Manager" for his card. He said I don't have one. I said, then please write your name, store number and general managers name down because I would like to verify why you 1. Could not assist me or the new employee, and 2. Why I felt the level of communication directed towards me was discriminatory and disrespectful. When I stated my employee affiliation, he then started explaining himself and becoming more defensive and asked why I wasn't reporting the employee. Sir, the employee explained why he was unable to and communicated that using proper deescalation. You sir, a Manager, did not properly assist the employee with issue or customer concern and created what should have been a resolvable issue. You refused to assist me as a Black Woman. Now that you can see that my level of education and experience is worthy of proper communication of respect you are now concerned because I've informed you that I will be addressing this with your District Manager and Corporate. I have been a customer of Auto Zone for a long time and have never been refused service unless it's due to inclement weather. Since he would not give me his name, I looked at his employee name badge and he moved behind the desk so I could not see it and then proceeded to turn around and face his back to me to avoid me capturing his name, which I had previously taken note of.

I usually try not to go here unless I have to. I grew up with always going to autozone but I've had…read morea lot of problems with a lot of their products. Mostly all of them are refurbished/remanufactured. Mostly all stores have a core charge. But this place is always more than others. Always. What a core charge is for those of you not familiar with working on your own car, it's a "fee" so to speak they charge you till you bring the old one back. Like a battery, alternator, starter, some brake pads/discs etc. When it comes to parts, you don't feel like messing anything else up by having a faulty alternator that won't push everything in your car, or surges and shorts out other things. The location is excellent. It's well lit even at night. Parking is great with an even flow. And they have 2 entrance/ exits. They stay open pretty late which is a plus. The customer service at this location had been pretty consistent. I will have to say I am impressed. Score as follows: Location: excellent 5 Cleanliness: excellent 5 Prices: average 3 Quality and quantity: average 3 Customer service: average 3 19 out of 25= 3.8(4)stars