Chrissy was amazing. She was so knowledgeable about why I needed a new battery and explained it all…read moreto me. Never made me feel pressured about what to buy or feel dumb because I know nothing about cars. She made the experience wonderful. Keep her around forever. I have always gotten my batteries at the dealership but from know in this is where I will go. Thank you Chrissy, job well done even when it was crazy cold outside.

Replaced factory original battery in my Charger just before five years, with a 75-month Interstate…read morebattery. It started to fail after about 21 months, getting weaker and discharging several times. At least I was prepared. My mechanic tested the battery for voltage and voltage loss, as well as for cranking power. The alternator and serpentine belt were good. He believed it was bad and recommended I return it. Pulled the battery and took it to Interstate. They tested it and found it was no good. They cheerfully gave me a brand new one (now 72 month instead of 75), no money needed and not pro-rated as within 30 months. Warranty starts over again! Wow! I have installed Interstate batteries in all of my vehicles for years. This is the first time I have had any problems, and this is minor. I will continue to buy and recommend them. John Q

Car battery They…read moresell them new & used/remanufactured (for the recycling crowd?)... I went with new. They are both a manufacture in the remanufacture. I chickened out & got new, but they offer both. The bad is they only sell the battery & give you a credit for the core. That means- bring in the old truck, van or car battery for an exchange OR tools to replace it yourself. (They do not lend tools either) They only sale car batteries.

I have been dealing with Electro Battery for over 40 years, and as far as I'm concerned, they are…read morethe only place to go for a battery! They are an outlet for a Manufacturer (Deka) of lead acid batteries. When you buy there you know what you're getting, a new factory battery, not one that's been sitting on a shelf at a discount tire store for 2 or 3 years! When a battery gets 6-months old, they recharge it. If it still doesn't sell, and gets to be one year old, they re-charge it again, mark it "BLEM" and then sell it for less than half price. Those are the ones that I try to buy for my collector cars. I usually get 4 or 5 years out of one. Their service is excellent, they will put a battery in for you if you have the vehicle with you. Their selection is virtually unlimited in that they have batteries for fork lifts, motorcycles, boats, deep cycle, you name it! You should bring a core with you, but it doesn't have to be the battery that you're replacing.

I called ahead to see if they could assist with changing light bulbs in my Kona. My daughter has a…read moreRAV4 and those things need a lot of work removing the front to get to them so I check before buying now. I had spoken to Brent who said they could probably assist. I drove there and was quickly acknowledged and we went to the car. The answer was yes, I was shown my choices and purchased them and the wonderful gentlemen went with me back to the car and wrangled both old ones out and inserted the new ones. I am so appreciative of the people at this store. I've gotten great advice several times and each worker has been wonderful. I don't feel like I'm being taken advantage of at this store like some other places

I very recently stopped by the Dorsett Ridge O'Reilly Auto parts to purchase & have installed…read moreheadlight bulbs. This O'Reilly Auto Parts gets my highest recommendation starting with the GM, Brent Jones, who went way above & beyond with his customer care! Great leadership at the top of an organization always filters down through to where the rubber meets the road. He is the real deal!

I stopped in to replace my key fob battery. I invested in the lifetime warranty pricing so I can…read moreget in and out in record time. Plenty of battery deals throughout the building. Staff friendly and helpful.

We brought my brother's phone here for a screen replacement. Shortly after the repair, the phone…read morestopped holding a charge. When we returned, we were told he was "charging it too much." The battery eventually swelled, which caused the screen to lift and become damaged again. When I went in to ask questions, the technician admitted he knew the battery was faulty. I asked why we weren't informed during the original repair so we could fix both issues at the same time and avoid further damage. His response was, "You paid me to fix the screen, and that's what I did. The battery is not my problem." He then said we could "get the battery fixed anywhere for $50 and have a brand-new phone," but failed to mention that the swollen battery had already damaged the screen again -- meaning we would have to pay to fix the screen a second time anyway. What was most frustrating was the constant contradiction. He kept saying the phone was "six years old" and that's why the battery did that -- but in the same breath would say the phone was in perfect condition. We never had battery issues before this repair. The phone only started having problems after it was serviced here. Throughout the conversation, he repeatedly talked over us and was very dismissive. There was no accountability, no clear explanation of the repair process, and no proactive communication about a potentially unsafe swollen battery. We eventually received a refund, but after three trips, wasted time, and now having to pay another repair shop to properly fix both the battery and screen (where we were also told a plate was left off during the original repair), this experience was extremely disappointing. I would recommend being very cautious and asking detailed questions before agreeing to repairs here.

We came here at night time to get a head light to replace my right front head light that was out…read more My boyfriend read through the book that listed what part for which type of car. The cashier person was busy helping someone else for a while. I am glad that my boyfriend can search up for the type of headlight that my car need. We then check out and my boyfriend changed the headlight of my car in less than two minutes. The headlight works great. Overall this place has what we needed and there are plenty of parking in the parking lot.

Bad experience with the staff. Unprofessional, standing at front cash register, on personal phone…read more No eye contact or greet. Says nothing, with a stare that says, "what do you want". So, I spoke and asked are you ready to serve me and good evening. Young generation is lost with no ethics...