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O'Reilly Auto Parts

5.0 (1 review)
Closed • 7:00 am - 9:00 pm

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Auto battery and fluid recycling

Vehicle battery testing

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Interstate All Battery Center of Palm Desert, CA

Interstate All Battery Center of Palm Desert, CA

(55 reviews)

$$

I needed to recycle some 12 V 7 ah rechargeable batteries from my Home burglar alarm system…read more I found that interstate batteries do this, which I was very happy about because I kept trying to find find a electronic waste disposal, round up near me. Anyway, I went in and asked if they took the batteries. The gentleman said yes they did and then he followed me back out to the car to help me take the batteries in, I had five of them. He started picking them up for me and I figured I would take a couple in and instead he just took them all and thanked me very much and I found him to be incredibly pleasant for not making a sale and doing this task.

Terrible experience. I called Interstate Batteries of Palm Desert before making the purchase to…read moreconfirm they had the auxiliary battery in stock. When I arrived, the battery was already on the counter waiting for me. It was represented as new and looked new, so I reasonably assumed it was fresh and did not test it before installing it. After installation, my Jeep developed serious electrical problems and became undrivable. Once I started troubleshooting, the battery measured only 10.50 volts while installed and 11.00 volts after I removed it. The battery I had replaced was still holding 12.50 volts. I had to have my Jeep towed to the dealership, where I ended up paying over $300 in repair fees to get it back to normal. I was also left without a vehicle for almost a week. When I returned the battery, the person behind the counter couldn't even determine how old the battery was. That's extremely concerning for a battery that was sold to me as new. To be fair, I did receive a refund for the battery, but that doesn't change the fact that I was left dealing with the inconvenience, towing, dealership costs, and being without my vehicle for nearly a week. Very frustrating experience from start to finish. I expected much better from Interstate Batteries and will not be purchasing another battery from this location.

Interstate Battery of Desert Cities

Interstate Battery of Desert Cities

(11 reviews)

I stopped by today because both of our vehicles quit! I purchased two batteries for our FORD…read morediesel, and returned them because my husband wanted me to go to the FORD place since his batteries were just purchased in April. Patrick was amazing. He returned the batteries with a smile He checked my car and confirmed it was the battery. He then installed a new one and sent me on my way. The price for the battery and installation was at least 75.00 cheaper than the price the Honda dealership quoted me! And he did it all with a smile in this 105 degree heat! I will be going to Interstate Battery for all our future battery needs!

If one of their batteries goes bad before the warranty, the new "replacement" they "give" you is…read moreonly covered for the time the original battery was. How dumb is that?! So, if I replace a battery at 11 months into the 12 month warranty and then the new one goes bad in, say, two months, then you're screwed. Why is the new battery not good for a year? That is f'n stupid and shady af! The reason is because its an inferior product and they know it. The lithium Ion batteries I replaced the interstates with after this debacle have an 11 year warranty on them and weigh about 1/4 the weight Interstate batteries do. Hey, Interstate, stand by your product like you mean it. Since I learned that this is STANDARD practice at Interstate, I will tell everyone I know that their money will go further elsewhere. That's a choice that the leadership at Interstate made.

O'Reilly Auto Parts - autopartssupplies - Updated October 2026

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