One of the best. I always started my used parts search with them when I lived in Minneapolis…read more Excellent and honest customer service, They know their auto parts stuff. Fair pricing too.

Called in for a flexplate and the guy on the phone was rude. I looked up on their website and it…read moreshows that they have multiple instock. But he kept saying on his end he sees nothing. I asked nicely if I could give him the stock number so he can look it up. He still denied and said they don't have anything. Ordered on off ebay instead, won't be going to this place for my business anymore :D

My headlight was out on my car. I pulled up to O'Reilly expecting to seek out my headlight bulb…read more There was a gentleman standing at the door. I walk in and he asks if I need a headlight and there was already an associate looking for the correct headlight. He found it for me and shared the benefits of the type of bulb I needed with some humor to boot. Another associate took the old bulb out and put a new one in! I am so impressed and very grateful for their help!

The customer service leaves a lot to be desired…read more I've been here three times. I don't know what it is about this location, they just can't figure out the basics to helping out your customers. First trip: Needed a new battery. Brought in the dead battery and gave them the info for my vehicle. They looked it up on their computers and said that they had two batteries that would work for it. There was a $20 price difference in the two batteries and I asked why that was. His response was that they were different batteries. I kind of stared at him for a second and realized that he had no clue so I just paid the extra $20 and hoped that the extra cost translated into a higher quality battery. I asked him if they were giving me a credit for the dead battery I was leaving behind and his reply was "don't worry we'll recycle it." I didn't make a fuss because in the end I didn't need the credit or anything, but its annoying when someone answers a question you didn't ask... Second trip: Wanted some velvet washers for my dad's truck battery. The guy found them and grabbed them for me. Super quick in and out, good service. Third trip: Went in for a funnel. The selection was in the back corner. I went in looked at a few and then grabbed one and headed to the front to ring out. There were two older gentleman working the front. They were conversing with a customer about how best to address his car issue. I didn't want to be rude and interrupt so I went in line behind this guy and waited. Both employees saw me standing there. They continued talking for another 5 minutes, at which point I held the funnel up in the air to signal that I needed to pay and leave. I'm medium height, they both saw me and...still nothing. In walks a lady that needs help finding something, one of the two guys breaks from the conversation about cars and starts answering her questions. She then asks him to look things up for her and he starts. I simply was astonished by this guy; doesn't want to help out someone what wants to pay and leave but will jump at the shot to hit on a female customer. I gently tossed the funnel onto some boxes by where I was standing and left. Not wasting my money here. Took me 2 minutes to find the funnel and waited in line for 8 minutes. Inexcusable.

Excellent service. I had a remote starter installed in my…read morenew car. DAS had it installed within three hours. It works great! Over the past 25 years, I've purchased remote starters for three cars from DAS. These people are very knowledgeable and professional.

When we took the van back to Dealer Automotive Services for them to fix it, some things were…read morebrought to our attention that they get the kit from Refer Van and Refer Van sent them a crappy kit to try and install. Even this last time Refer Van sent them crappy parts to try and fix it. We are appreciative that Dealer Automotive modified and add some things to make it improved.

This is a cut and Paste of my Google Review but I wanted to add it here as well. ----- The Kasota…read moreNapa is the best. I get all my car parts there. Everybody is so helpful especially Chris in the paint department! Its not my closest Napa, but it's 100% my favorite! I won't get parts anyplace else.

First off I caught one of the employee's staring at me through the merchandise shelf's. When I…read moreapproached him to ask a question since the line behind the counter was huge w only 1 man helping out there, I fearfully asked if he was staring at me. He said he was on break and just looking at his phone. I apologized and told him I've dealt w some trauma in my life. Then proceeded to the counter. But when I asked the guy behind the counter for help he turned me down bc or the interaction w the guy I caught. staring at me...despite the fact that the employee had become hostile and rude when confronted and I simply asked a question then apologized. Finally the guy accused me of being on drugs......classy. So I turned and left the store. It's hard having symptoms of PTSD. Especially when you deal w 2 insecure men like the guys who work at Napa.

Friendly, efficient and honest pricing…read more I have an older Honda Element with a decent amount of rust on the chassis and the team confirmed that I wanted the service, even though there was a lot of rust

WARNING, WARNING, WARNING! If you've had this company install a trailer hitch, please get it…read moreindependently inspected. Fortunately we discovered our hitch had been installed improperly before someone was killed from the hitch and trailer detaching from the car at highway speeds. They had left four of the bolts that hold the hitch to the car loose. The lock washers were so floppy they spun when you touched them. The wire harness was incorrectly installed so that it rubbed against bare metal instead of passing through the factory supplied rubber grommet and was beginning to cut into the wires. Lastly, they forgot to heat shrink the protective shrink wrap that keeps the brake controller wires from getting wet, corroding short circuiting. All three issues could lead to injury or death. We have pictures of all the issues. BUYER BEWARE!

First time I went to B&S auto. Had my front brakes…read morereplaced. Got my vehicle in the shop when promised, quote was very reasonable & was done on time! Very happy & I will return if needed!

Great price and speedy service. Always done well. I'll be back as needed. What else could anyone…read morewant?

We first met Paul and Sparks Automotive in the early 1990s and he became our vehicle wizard. It has…read morebeen more than 30 years and we live 1,845 miles away and even tonight, as we have a van that I am thinking mat be time to end our relationship with I invoked Paul's name and said out loud that I am SURE Paul could save it or honestly tell us if it was time to part ways. We moved to California nearly 20 years ago - just a day or two before we left a final trip to Sparks was made to get the vehicle in tip-top shape and to say goodbye. Now, I don't know if Paul would say he has thought about US in the last 20 years but I have often wished we had found another gem like him. I'm writing this to say HI to Paul of course, but also to let any of you know that if you are reading reviews trying to decide if this is a trustworthy place that I believe you have found your forever auto shop. When I come into town in the next few months to check on my mom, I can see a visit to Sparks in my future.

they always help me out anytime i need it. very nice guys, fantastic customer service, very…read morewelcoming environment. 10/10. love this place!!!! good prices and are on top of any problem the car has.

Dan is the man! I have been coming here for 2 years now and every time I go I have become…read moreaccustomed to expect nothing less than great service and courtesy from Dan and the other workers. He truly understands that people have lives and schedules outside of just getting their oil changed. He goes out of his way to make sure you are accommodated. Because they are open until 10:00 makes it so easy to work things around your schedule. They make sure to explain everything that is going on and are as honest as they come. It really takes the headache out of going to a service center. I was once having issues with my tires getting balanced. I had gone to a Firestone to get new tires and they didn't balance them correctly. I then went to my local Jeep dealership to have them rebalance them and still my car was shaking. I became sick of going to the chain service shops and thought I would try out University Service. When I got there I told Dan what had happened with the two dealerships before and he said he will personally check to make sure that his guys balanced my tires correctly!

charged me $100 for an inspection with no service. told me everything was fine when it wasn't…read more Thank god I didn't get service done I assume they'd want six figures for an oil change.