I called here ahead to see if they had my car's battery in stock and Adam was very helpful in finding the correct battery and letting me know that they do install for my style jeep. So I came here thinking I needed a new car battery. When I arrived Noah went above and WELL beyond what I expected. I told him what was going on and he helped me figure out that based on the age and type of my battery as well as the issue I was having that the battery probably wasn't my issue. He tested multiple things for me and was super informative. Noah and Adam have earned my business for every battery need I may have going forward for sure! read more

The guy in the counter closed his shop a 5 minutes before 8while I was right in front of the door and he was ridiculously unprofessional and kept me waiting for a long time at the door and ended up closing the shop right in front of me. He was so rude that he did not allow me to pick up the battery .This is a completely unprofessional service while I just went to pick up a battery I gave for charging. read more

Fast & progression guys! They provide all kind of battery ! Fast & professional service read more

I had an awesome experience at the Eden Prairie Batteries Plus store. Came in just to ask if they replaced iPhone batteries. I didn't have an appointment or anything. They said they did and got my phone in right away. Only 45 minutes later I got my phone back and it was working again!! I'm so relieved. It was actually pretty cheap too. Highly recommended! read more

Helpful, efficient, quick, and great solutions. You may save more money trying to source elsewhere but at what cost? Team is great and I've never been disappointed stopping in to solve my latest battery challenge. Appreciate the team there in EP. read more

Brought my phone in to get the screen fixed. There was an unfortunate improper install that resulted in the new screen breaking within an hour of leaving the store. The installer left a piece of plastic that protects the adhesive. This resulted in too much pressure behind the screen and it cracked. I would expect them to rectify the situation, but instead they have kicked it up to corporate to make the decision. They said they would call again after I have gone in twice, but I have not received a call. I have canceled my credit card charge and will only return if they agree to fix this problem. read more

These guys are good! I brought in two watches for batteries on two separate occasions. Each time I was in and out in less than 10 minutes and for about $10. And this was over the lunch hour. Fast service and pleasant staff. read more

If I owned a store, I'd like my employees to be as professional & helpful as these guys! They (Brian) spent extra time in sub zero weather making sure my battery was installed correctly and he did it cheerfully...... Very impressive....they will accept tips if you insist read more

I purchased a car battery from Batteries Plus in Bloomington MN in 2020. I was referred to Batteries Plus by a friend who said it costs a little more, but they have a good warranty. The battery worked find for me until 12/14/2023. I went to start my car and it wouldn't start. I am not good with cars, so I had to wait for my son to stop by on 12/17/2023. My son said I needed to jump start the car. I wanted to check on the warranty of the Battery. I called Batteries Plus in Bloomington, and they said the battery was still under warranty, but they were out of that battery and to try the Eden Prairie location. I called the Eden Prairie location to verify they had the battery in stock which they did. I asked my son to take my battery in. The employee at the Eden Prairie location said they needed to first charge the battery and then test it to see if it was any good. This was going to take a while. I called on Monday the 18th to see the status. They said they charged the battery, and that the battery was no good, but they were not going to honor the warranty. I do not understand I only used the battery as it was intended. My understanding is I still had a year on my warranty. I want them to honor the warranty. read more

I needed a new car battery, and found the best price online here. Using a 20% off coupon good only online, I ordered the battery and free installation online. I received confirmation that it was ready 40 minutes later. There was no wait when I arrived and it was done quickly. I did have to figure out how to make the radio work again with an audio code in the owners manual. read more

Being the second owner of my 2006 Saturn Vue, I knew that I would eventually have to dish out money for new parts. My vehicle was starting to have battery issues. So I did a lot of research to find an affordable but decent battery. I finally gave in and went to Oreillys but they refused to install the battery and the service sucked. They weren't very nice. So I drove over to Batteries Plus and immediately I was greeted with warm and friendly service. The guys there gave me helpful information and installed my battery without question and without reluctance. They went above and beyond with their service. I will definitely be coming back just for the service and of course products. Thank you so much for making my night great! read more

Horrible customer service. Go to the Napa for batteries they last longer. The ones they have here only last for day. I know they're going to cover up this review. So stay away read more

Do not get you phone screen replaced here. I went to have my iPhone screen replaced because it was closer than the Apple store and $10 cheaper. However, the result was a screen that has very low contrasts. So the reds look add washed out and the entire screen was pale. They tried to tell me it was a setup issue, but Apple doesn't have any way to fix saturation and older phones don't use True Tone. After debating with them, they simply decided to put my old screen back on and refund my money. I paid half in cash (because my daughter was paying for part of her broken phone) and the other half in credit. But they just refunded it all in credit instead of returning the cash. I guess that was fine. They get two stars because they have some stock that can be reasonably priced (bull common things like light bulbs), but they lack expertise in advanced services. Only go here is you know exactly what you are looking for and are willing to call them out when they try to sell you something "less" than you expected. read more

I took my watch to Batteries Plus in Eden Prairie to have the battery changed. The technician took one look at it and said he couldn't do it because of a company policy regarding those types of watches. I told him I had had it changed at other Battery Plus stores previously and that I would assume all liability but he still refused. I then drove from there to the Bloomington Battery's Plus store who changed the battery no questions asked. It was obvious to me that the tech at the Eden Prairie store just didn't want to be bothered. read more

Will not buy anything from them . Have a hard time returning my battery which have a receipt and within 14 days of return . Unable to talk to any manger , no manger on site . Very short labor. I call the customer service takes them 4 days to gets back to me and still no calls from mangers to resolve the issue . Very poor management and customer service, I have no confident with them at all. read more

Watch out for bait and switch tactics Simple task, needed new battery pack for a APC back up power supply. I checked online, called them (Justin) got a price quote of $35 per battery......needed two...done deal....so i thought. Walk into store.......same guy helps me....say "I called and wanted the RBC-7 battery pack I had called about" no biggie .... got information that i didnt need....sold one a hour ago....just like it.... didnt know where they were located on shelf....interesting..... finally finds it..... go to pay for it and he proceeds to ask me for $150 for something he quoted 30 minutes before. Tries to lie and say its a better battery than what I brought in....."Ha Identical" ... bought the same set a few years back from same store....same price....almost ...$75 not $150.... No idea that less than half the price was quoted minutes before, Lies about battery itself and becomes ignorant about earlier conversation. Solution, dont ever buy here. It was $80 dollars on amazon and will arrive in one day, same exact set, same exact brand. How dumb do you think the public is? Shop your items before going here, or you will pay double. read more

I went in to get the battery replaced in a watch that many places would not replace a battery on it because the didn't carry the brand of watch even though I told them that it isn't a concern. They took care of replacing the battery with no problems. The service was great and I will not hesitate to retun. read more

AMAZING SERVICE! I came in with a dead key fob and the only way to disable my car alarm was with that key fob. I was immediately greeted by Andrew and hey quick popped open my key fob and replaced the battery. Before returning he checked the signal and noticed it wasn't work with the help of the manager cleaning the mother board and finding the correct battery i was able to disable my car alarm and be on my way. read more

I scheduled an appointment for a charging port repair and when I went in to bring my phone, the staff said they would take a look and let me know what they thought it would need. Within 10 minutes, he was back with my phone in working order, saying it was just full of pocket lint(which I tried to correct my self and couldn't). The service was excellent and will always use this store for all of their services. I was so impressed, this is the first review I've ever actually given anyone. I felt more people needed to know. Great work and Thank you Batteries Plus! read more

This store is amazing! Was having issues with my car battery and everywhere else was closed. I called ahead and was very close to store closing. They stayed a little late to replace my car battery in inclement weather and just before the April super snow storm!! Highly recommend!! read more

Awful. I went to get my iPhone 8 screen replaced Sunday(10/28/18) and it took a little under an hour (which was nice). But when I got my phone back it had a faded blue tint to it and my 3D Touch barely worked let alone normal touch my screen wouldn't sense half the keys on my keyboard, very frustrated and annoyed I called back and explained my problems, the guy I spoke with said to come back and they would look at it. I went back on Tuesday(10/30/18) explained again my problems and left my phone with them and a friends number to call when the phone was finished. They called about a half hour later saying the phone was ready to be picked up and they found nothing wrong with it. I was hoping they were right. I went back to get it and explained to a new guy the trouble I was having with the sensibility and color. He explained that the color was the phone adjusting to the new screen, which ok fine it seemed more normal anyways. He then told me that there was nothing wrong with my touch, and tried teaching me how to use the 3D Touch I have had the iPhone 8 since it came out and touched it the same way I did with my old screen and it didn't register. He then laughed at me and said he didn't know why it wouldn't register for me. Then I told him about it not registering my touch at all towards the edges even regular touch and instead of looking at the keyboard where I said I was having problems he showed me he could drag an app around all the edges. I was very frustrated and took the phone and left willing to see if it got better at all. It is now almost Friday and it seems to have gotten worse my screen barely senses my touch on the side letters and 3D Touch is still awful. I am extremely disappointed with the quality of this screen, and their customer service. I would not recommend this place which is a shame because they seemed so nice and promising when I first went in for my appointment. read more

They had what I needed (hard to find battery for my golf cart) They were very nice and helpful during my store visit.

Great place to get a new battery for your car. Great prices and they install it for you on the spot. Very Friendly staff and helpful .I got my new battery installed right away. This place was the cheapest for car batteries compared to other big name auto stores in town. Would return here again. read more

I have a 328 BMW convertible that needed a new battery. I first went to Interstate Batteries and they said they couldn't help me. Someone told me to try Batteries Plus and I am so glad that I did. The battery purchase also includes a free install. Chris was awesome and worked for a quite awhile to get to the battery which was buried in the trunk. He wouldn't give up and was able to successfully change the battery and made sure everything was working after he was finished. He really went above and beyond to help me out and I would highly recommend this store for anyone who needs to purchase a battery and have it installed. You will also save a lot of $! read more