easy to book, text confirmation and estimated arrival time. they guy came on time to drop us at…read moreO'Hare. great price

This is a great service! We were coming back from a trip and needed a ride home to the NW suburbs…read more Raj was a safe and pleasant driver, the car was spotless, and the price was excellent. Highly recommended!

I spoke with Sal and explained that we needed pickup from Chicago to O'Hare with 2 car seats. He…read moresaid he could do it and arrange pickup and we would still have plenty of space for luggage and a stroller. Driver showed up in a minivan with the car seats. Smooth and safe drive despite all the construction on the Kennedy and we arrived on time. Driver helped unload and made sure we had everything. They took CC through their phone app with a tap and I got an emailed receipt. I also booked them coming back and told them we needed the same setup. Sal was responsive and made sure the driver was there. Our flight was delayed but the driver was still there. Same charge and great driver with the car seats strapped in by the fire department. They were rock solid.

Beware of sneaky pricing. I needed a ride back from a doctor's appointment. For the ride there I…read moreused Uber and paid just over $8. I decided to call American Taxi for the ride back. Taxi rate calculators estimated $7-$9 for the ride, so I expected similar cost. We the called back to confirm a car on the way, they took payment. To my surprise it was $36. A second surprise came when the car picking me up was an Uber. So apparently, they used my $36 to book me an $8 Uber ride. The Uber driver was also surprised.

North Shore Taxi Service is excellent! Five stars! There was no trouble booking the ride,…read morecommunication was clear and concise, prices are reasonable. Shout out to Sophia (the owner) who helped me to find exactly what I needed without hassle. Service on the day of the trip was impeccable. Shout out to Seth (the driver). He was punctual, courteous, helpful and the trip went off without a hitch. I would book another trip with them in a heartbeat. Wait...I already did!

Great communication and service. Sam was our driver. He was on time to get us to airport for our…read morevery early flights and picked us up upon return at midnight. After a long day of travel, having the car set up alleviated any stress of finding our way home. We'll use them again!

We were heading to Ohare and my go to service is generally American Taxi Dispatch…read more I was able to book my pick up for 4 AM and schedule my ride home through their App. I really like it because I am able to get a van for the family and the charge is a flat fee of $40. Compared to an Scheudled Uber for $50 plus dollars. The driver arrived 5 minutes ahead of my pick up time. The minivan was very clean and the driver loaded out luggage and was nice. His driving was safe and got us to the airport safely. Overall, it was a great experience as always. I highly recommend using American Taxi because you know the price you'll pay and the drivers are generally very nice.

Be warned - reserving a ride in advance does not mean a driver will actually show up at the time…read moreyou have requested. For a reserved ride, we received notification 30 minutes ahead of time that the trip had been assigned and giving us the details of the Driver with tracking info. 20 minutes later, we were notified that they were searching for a new driver. That went on for 25 minutes before we cancelled and took Another company's ride. Extremely disappointed!!

One cab ride from Des Plaines to Des Plaines, 1/2 mile ride, was $48 before tip. 6 minute car…read moreride, local, what the hell am I paying for? I can get a whole tank of gas for less than this. TOTAL RIPOFF do NOT call them, EVER get an Uber or Lyft. This place is putting their grandkids through college ripping people off without any communication. You either pay whatever they decide to charge you or they call the police for theft. DO NOT become a victim like me. It's disgusting, unethical and they took advantage of my need for a ride immediately. I'll walk miles before calling them. RUN

Expect to get your date tun up. I'm looking at a $30 ride from Des Plaines to The Rosemont CTA…read moreStation. Had gone out of the way a good 5-10 miles in a circular route using the most travelled streets to slow things down. Instead of NW Highway into town to Mannheim or River Roads to Station used NW Highway WEST to Mt Prospect Road to Touhy into Higgins. Paying at least $10 or more in additional fare. One of the main reasons I Hate cabs !!!

I have to say I've never been disappointed by Dart. They're fast and reliable. I used them…read moreextensively when I had to take my folks back and forth to various doctors, and the drivers were almost without exception, extremely helpful. I know they've been bought by a larger company,and in a way that's a shame because their service was always very personal. I still can't complain. Service is always good.

I called in the morning to reserve a cab at 1:50 PM. The cab did not arrive. I called around 1:55,…read moreand again at 2:10. I was told that the driver was on his way and that my request was prioritized. The cab never came. Unacceptable, especially when I had made a reservation in advance. Furthermore, I asked for an email to complain to the management,, the email address turned out to be invalid.

1). Dishonest about pickup times. 2) Driver asked me for directions to my destination…read more 3) The cab smelled terrible; the front passenger seat was filled with empty fast food bags. 4) Driver was very slow.

I have had my share of unpleasant experiences with several northshore cab companies.I am HAPPY to…read morereport that there's a new taxi service in town called "The Happy Cabby".The name says it all.The driver Steve was polite ,friendly and very reliable.I have used them several times already for my travels and each time its the same pleasant experience.I highly recommend this company for anyone who is tired of the typical unpleasant cab ride experience.

Always on time and price is great. Drivers are always helpful as I am handicapped and need some…read moreassistance.

dispatch refused to help after a driver manipulated the meter. he charged me $28 dollars at the end…read moreof the ride and I gave him $40 asking for change and he only gave me $8