The best service around! They are always on time! Clean cars! Great conversation! Look forward to…read morenext ride!

easy to book, text confirmation and estimated arrival time. they guy came on time to drop us at…read moreO'Hare. great price

I spoke with Sal and explained that we needed pickup from Chicago to O'Hare with 2 car seats. He…read moresaid he could do it and arrange pickup and we would still have plenty of space for luggage and a stroller. Driver showed up in a minivan with the car seats. Smooth and safe drive despite all the construction on the Kennedy and we arrived on time. Driver helped unload and made sure we had everything. They took CC through their phone app with a tap and I got an emailed receipt. I also booked them coming back and told them we needed the same setup. Sal was responsive and made sure the driver was there. Our flight was delayed but the driver was still there. Same charge and great driver with the car seats strapped in by the fire department. They were rock solid.

Beware of sneaky pricing. I needed a ride back from a doctor's appointment. For the ride there I…read moreused Uber and paid just over $8. I decided to call American Taxi for the ride back. Taxi rate calculators estimated $7-$9 for the ride, so I expected similar cost. We the called back to confirm a car on the way, they took payment. To my surprise it was $36. A second surprise came when the car picking me up was an Uber. So apparently, they used my $36 to book me an $8 Uber ride. The Uber driver was also surprised.

Dan drove my family early morning to the airport during spring break/TSA shut down. We were nervous…read moreabout getting to the airport in time and everyone at north shore taxi service was so helpful and flexible with our request for an even earlier pick up. Dan was on time and drove perfectly. Getting a stretch limo was a special treat for the kids and we're so thankful to everyone at North Shore Taxi for helping make the trip smooth and memorizable.

Great communication and service. Sam was our driver. He was on time to get us to airport for our…read morevery early flights and picked us up upon return at midnight. After a long day of travel, having the car set up alleviated any stress of finding our way home. We'll use them again!

I don't know why they don't have a higher rating. Clean cars great drivers and they are on time!! I…read morewill definitely book again

We were heading to Ohare and my go to service is generally American Taxi Dispatch…read more I was able to book my pick up for 4 AM and schedule my ride home through their App. I really like it because I am able to get a van for the family and the charge is a flat fee of $40. Compared to an Scheudled Uber for $50 plus dollars. The driver arrived 5 minutes ahead of my pick up time. The minivan was very clean and the driver loaded out luggage and was nice. His driving was safe and got us to the airport safely. Overall, it was a great experience as always. I highly recommend using American Taxi because you know the price you'll pay and the drivers are generally very nice.

Needed a ride from ORD. We gave the driver the address and he took us to another city, charged us…read moreover $30 even though he got lost, acted as though we mislead him, and texted the whole time. However I feel like if he would have taken us to our correct destination, I feel the ride would've been fine.

One cab ride from Des Plaines to Des Plaines, 1/2 mile ride, was $48 before tip. 6 minute car…read moreride, local, what the hell am I paying for? I can get a whole tank of gas for less than this. TOTAL RIPOFF do NOT call them, EVER get an Uber or Lyft. This place is putting their grandkids through college ripping people off without any communication. You either pay whatever they decide to charge you or they call the police for theft. DO NOT become a victim like me. It's disgusting, unethical and they took advantage of my need for a ride immediately. I'll walk miles before calling them. RUN

I have to say I've never been disappointed by Dart. They're fast and reliable. I used them…read moreextensively when I had to take my folks back and forth to various doctors, and the drivers were almost without exception, extremely helpful. I know they've been bought by a larger company,and in a way that's a shame because their service was always very personal. I still can't complain. Service is always good.

I called in the morning to reserve a cab at 1:50 PM. The cab did not arrive. I called around 1:55,…read moreand again at 2:10. I was told that the driver was on his way and that my request was prioritized. The cab never came. Unacceptable, especially when I had made a reservation in advance. Furthermore, I asked for an email to complain to the management,, the email address turned out to be invalid.

1). Dishonest about pickup times. 2) Driver asked me for directions to my destination…read more 3) The cab smelled terrible; the front passenger seat was filled with empty fast food bags. 4) Driver was very slow.

I have had my share of unpleasant experiences with several northshore cab companies.I am HAPPY to…read morereport that there's a new taxi service in town called "The Happy Cabby".The name says it all.The driver Steve was polite ,friendly and very reliable.I have used them several times already for my travels and each time its the same pleasant experience.I highly recommend this company for anyone who is tired of the typical unpleasant cab ride experience.

Always on time and price is great. Drivers are always helpful as I am handicapped and need some…read moreassistance.

Be aware of the scam being run by a Flashcab driver in the theater district in Chicago's Loop,…read morewhich we have experienced twice in the last year. When approached by a theater patron for a ride after a show, the driver will ask for the destination and then will quote a flat, exorbitant price, which is illegal. When asked to use the meter, suddenly the driver says he has another customer to pick up. DO NOT FALL FOR THIS SCAM. DRIVERS MUST TURN ON THE METER ! Note the taxi number of this cab, the time and place and file a complaint with the city. They will follow up and administer a fine. (This company really doesn't deserve any review stars)