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    Norshore Cab

    1.5 (93 reviews)

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    10 months ago

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    4 years ago

    Driver very friendly and polite. He was on time. The cab was clean, I felt comfortable with my ride. Will surely use Norshore Cab again!

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    Page 1 of 3

    Ask the Community - Norshore Cab

    Review Highlights - Norshore Cab

    I've used Northshore Cab at least two dozen times during the last 4 years, mostly from Evanston to O'hare.

    Mentioned in 3 reviews

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    Uber - Pick up Uber tent

    Uber

    2.2(927 reviews)
    11.6 mi

    The Uber app crashed while I was getting a ride, and I couldn't cancel it…read more I sent the email below to their investor address because it is the only contact info on their web site. This was their reply: "Thank you for your email. Investor@uber.com will only respond to investor inquiries. All support inquiries should be directed to in-app support. Uber Investor Relations Team" I have contacted them about problems in the past. I found the archived messages on their site. But now they don't allow customers to contact them. Going forward, Lyft will be my go-to and Uber is last resort. Almost 2 hours later, their app is still not working. --------------------------------- Uber no longer provides a way for its customers to contact them, so I'm writing to you. Please be so kind as to forward this on to the appropriate people. Earlier today, Sunday, November 16, I needed a ride home from the grocery store. I called an Uber. Then I got a different ride, so I wanted to cancel the Uber. The app wouldn't let me. It stayed frozen on the promo screen and would not do anything. The menu buttons at the bottom weren't there. The Where To? at the top was not there. Only the promos. It stayed like that for my entire ride with the other service, even though I tried several times to access it. I was receiving the notifications from Uber but when I tapped on them, it went back to the promo screen. It is still doing that now, more than an hour later. So the driver wasted his time coming to pick me up, waiting for me and then canceling because Uber's app did not work. I've spent my entire lunchtime on the Uber site, trying to find a way to message them. I have been able to message Uber about problems in the past. I found the archived messages in my file. But Uber no longer allows customers to contact them. At one point while trying to find a way, I marked that the driver didn't have a face mask. I don't actually know what the driver did or wore. I never saw him. Please take that off his record. I am fortunate to have a good job so I don't mind paying the cancellation fee. I do mind very much a company that does not allow its customers to contact them with problems. Going forward, Lyft will be my go-to and Uber will be last resort. Please forward this to the appropriate people. Thanks very much for your help! :)

    So these bastards signed me up for an Uber One account without my permission…read more Here's what happened: I was trying to place an early morning coffee order with GrubHub. My browser suggested Uber, and I was half-awake and uncaffeinated, so I clicked through to Uber and started to enter my GrubHub login info. By the time I realized my mistake, Uber had my email. But I hadn't given them my credit card. Which raises a troubling question: If they really erased my data -- as they said they did when I deleted my account earlier -- how were they able to sign me up for Uber One and start billing me? When I read the email congratulating me on my Uber One membership, I was livid. Had to spend the next half hour trying to cancel, because of course, you can't talk to an agent. I'll double down on what I said earlier. This is a shady company. They're too cheap to invest in customer service, and they operate right on the borderline between crooked and legal. Don't trust them.

    Photos
    Uber
    Uber - Thankfully no longer have to hail a cab when it's hailing.

    Thankfully no longer have to hail a cab when it's hailing.

    Uber - Route the driver took this morning, refusing to get on the expressway where directed and going nearly five miles out of his way.

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    Route the driver took this morning, refusing to get on the expressway where directed and going nearly five miles out of his way.

    Norshore Cab - taxis - Updated May 2026

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