Easy to book and Neil made sure we made our flight from O'Hare and texted with the exact door to…read morelook for him for return flight . Will book again in the future.

NM Private Car Service is THE ONLY service I use! The rates are always fair and I get detailed…read moreupdates before my pick ups. The cars are clean and comfortable. The drivers are all so friendly and careful. When I use NM Private Car Service I never have to worry about being picked up on time or having a comfortable car to drive me. Neil makes sure to always be contact with me so I know who my driver is and how I can contact my driver. There's no mystery with the car or concerns of safety. I've used NM Private Car Service for rides to and from O'Hare and to and from the burbs to downtown Chicago. Using this service is well worth every cent and it's so reasonable! Never will I use a different car service!

North Shore Taxi Service is excellent! Five stars! There was no trouble booking the ride,…read morecommunication was clear and concise, prices are reasonable. Shout out to Sophia (the owner) who helped me to find exactly what I needed without hassle. Service on the day of the trip was impeccable. Shout out to Seth (the driver). He was punctual, courteous, helpful and the trip went off without a hitch. I would book another trip with them in a heartbeat. Wait...I already did!

Great communication and service. Sam was our driver. He was on time to get us to airport for our…read morevery early flights and picked us up upon return at midnight. After a long day of travel, having the car set up alleviated any stress of finding our way home. We'll use them again!

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

Great experience. Jeff was wonderful. He was on-time for…read moreour pickup at home and our return trip from the airport. The instant messages were greatly appreciated. Will definitely use his services again.

I've been using TOL for many years. They have always provided excellent service for all my travel…read moreneeds. Their drivers are exceptional and their office personnel are always professional and extremely friendly. When my son was getting married, they came through with their party bus, in less then 2 hours after our other service never showed up !!!!

On time, reliable, very nice driver and great customer service. Just booked for my pick up at…read moreairport to return home. Will definitely use them again.

BEWARE! Unreliable limo service and horrible customer service! We hired a limo from them to take us…read morefrom our hotel to the church for our wedding. It broke down on the way to pick me up, causing me (the bride!) to be an hour late to my own wedding! (and the church was only 20 mins from the hotel) I understand that these things happen, but when they do you expect the company that screwed up to do something to make up for it. But they still charged us full price, and only offered a free airport pickup. Do they have any idea how much time, energy, money, and emotion goes in to planning a wedding?? They single handedly ruined my wedding - I really don't think a free ride to/from the airport makes up for that. So, I asked if instead of an airport ride, we could use the ride to take us to dinner and a hotel for our anniversary. Well, yes, but we can only go to the hotel OR the restaurant - No stops! and it has to be after 6:30pm. Or we can rent one for a minimum 3 hours, with only the first hour free so we will still be paying them at least another $150! After everything they've done, they should be kissing my feet, not giving ultimatums - and certainly not charging us any more money! If you go to a restaurant order a steak and it comes out burnt, the manager will send it back, cook you a new one and usually comp a round of drinks. If this company were running a restaurant, they'd probably say - sorry about the steak, you still have to pay for it, but we can give you a free side salad to "make up for it". Give me a break. This service is a joke.

I am not one to write Yelp reviews, but I need to express how awful my experience with American One…read moreLimo was this past weekend. My sister was actually the one who booked American One Limo for her wedding, and I am so upset at the way they treated her, the guests, and myself (maid of honor). My sister booked a bus for three hours and pre-paid a large sum of money. The bus was supposed to take guests from the reception back to the hotel whenever they needed to go. She paid for UNLIMITED trips with NO MINIMUM number of people on the bus. But when guests got on the bus, the driver told them he would not take anyone back to the hotel until the entire bus was full with 20 people and they would likely not be able to go back until the end of the reception (3 hours later at 1AM). There were many older guests who had been told they could leave early on. It was clear that they were just trying to save gas money by making as few trips as possible! When I tried to talk to the driver, he told me his boss mandated him to not leave until the bus was full. I then asked him to call his boss, and he spent the next ten minutes on his phone texting. When I asked what was going on, he said his boss was at a party and it was too loud for him to hear a call. Things got so bad my sister (the bride!) had to leave the reception very upset to try to deal with this. The driver was completely unreasonable with her and even told her "don't talk to me that way!" despite her being extremely calm. My sister had to then call the main office that was equally unreasonable and kept asking how many people were on the bus (which shouldn't have mattered at all). There is absolutely no reason a bride should have to leave her reception very upset to deal with a bus service she paid a lot of money for. Please DO NOT book American Limo for any of your future events.

Kevin was on prompt with pricing (VERY reasonable), on time, courteous and a very clean car. Having…read moretried to get Ubers and taxis out to the suburbs for the airport was frustrating, expensive and I almost missed a flight due to cancellations. Going to use Kevin from now on.

Great service- responsive and flexible. Had to make a change and they accommodated quickly. Will be…read moreusing them again!!

We were heading to Ohare and my go to service is generally American Taxi Dispatch…read more I was able to book my pick up for 4 AM and schedule my ride home through their App. I really like it because I am able to get a van for the family and the charge is a flat fee of $40. Compared to an Scheudled Uber for $50 plus dollars. The driver arrived 5 minutes ahead of my pick up time. The minivan was very clean and the driver loaded out luggage and was nice. His driving was safe and got us to the airport safely. Overall, it was a great experience as always. I highly recommend using American Taxi because you know the price you'll pay and the drivers are generally very nice.

I don't know why they don't have a higher rating. Clean cars great drivers and they are on time!! I…read morewill definitely book again

Best taxi service around. They are always on time, helpful with luggage and baby gear! The only…read moreservice I use!!

Hesham was so easy to work with to book our pickup to O'Hare. Willie, our driver was on time, very…read morekind and a pleasure to drive with!