Returning client. Both Ann and Brad are friendly, helpful and great to work with. Did go in office…read moreduring Covid. Space was clean, sanitizer available and everyone was wearing masks. Have sent other family members there and heard no complaints. Definitely will be staying with them and recommending them.

One of the worst experiences I have ever had. It took them more then five months to complete a…read morebasic non-business personal related tax request, initial inquiry in May and being completed in October- I had to give the same information over and over to different people and would have to follow up multiple times while they left me in the dark for weeks multiple times. I was rushed into signing the approval documentation without even being told the amount I would be paying to the IRS or their business and was left taking a hit of 6k unexpectedly less then 24 hours later without any option for a payment plan, disclosure on the amount etc- they told me there was nothing they could do to stop the charge and apologized profusely. They accepted blame for the situation and admitted that the service I got was unacceptable and when I asked for my money back- as ANYONE WOULD when being given awful service, I was ghosted for two weeks before being told "I got the service I paid for" which was no communication, poor management, them admitting wrong in the situation and stress. I felt like I had to follow up with them to do their job and I paid them $300 to just be put in a stressful situation. Absolutely do not recommend, super poor management and awful taste left from the experience. Cannot warn anyone enough how AWFUL Rick and his employees were with handling the whole experience. I was even told they would "rectify it however they could" but when I said the proper solution would to be to refund me for the amount of time and stress their business caused I was then responded with "you got your service no matter how bad it was, I wont go back and forth on that..." so how were they going to rectify it then? A flower basket? Literally lost my entire savings in one day because of them. Rick said in emails he wanted to better work on the business and cared about client satisfaction, but has left me in such a financial hardship and depression with no way to solve the problem they caused. During this entire process I NEVER received a phone call except the last day to make sure they got paid. Literally go use turbotax.

I've had my taxes done by several accountants at Robert Alario and I'm always pleased with the…read moreresults. They are meticulous, and I have a complex tax return. 40 years later the quality remains as high as when I first started. Thank you, Bob Alario, for creating a pleasant and highly skilled staff.

We have used Alario and Associates for many years for tax and audit services and have always found…read morethem responsive, knowledgeable, and responsible.

Have worked with this firm for over a decade. Things have gone downhill. Several issues with my…read morereturn, poor communication and very expensive. Hard to give any stars. I hope things improve but for now I would not recommend.

Assisted with filing of numerous prior year business and personal returns, without judgment, just…read morematter of fact. Responsive, professional and nice people.

I had them do my taxes three years. The first two years were straightforward, but in the third…read moreyear I had an exceptional event. I scheduled a special consultation and was charged a significant fee - an in the end the advice was completely wrong, resulting in my being charged penalties and scrambling on April 5 to come up with funds to pay my tax bill. They are completely incompetent - the essentially punch numbers into a computer program and do not actually know anything about taxes. Avoid this office unless you want to find yourself paying hefty fees and fines for bad advice.

The entire team has helped me get a better refund than previous entities I have used to do my…read moretaxes. They are committed to helping you get the best refund you have coming. They are organized and extremely helpful.

Al is a true professional.He is very efficient and did my taxes the same day.I will be using his…read moreservices again.If you need an accountant and tax preparer,Al is the right person.Thank you Al.

This year my husband and I decided to seek professional help with our taxes. We found Superior Tax…read moreServices, which is run by Al out of his home in Belmont. Al went through all of our information with us, and answered our many questions, and was able to provide suggestions for what we should change in the coming year as well. He was easy to work with and seemed to enjoy helping with this (painful) annual task, and I would certainly suggest his services to anyone else looking for tax help.

Responsive and very helpful in explaining every detail. Makes things easy and doesn't over charge.read more

Have my taxes done at A@ A Accounting on Massasoit Rd, Worcester,MA. To my surprised I called back…read moreregarding a question about my taxes. The owner Gabriel answered the phone and mistakenly me for another person. He was offensive in the way he talked me and didn't apologize for his behavior. Gabriel didn't value a good customer. Do not recommend.

I've had the opportunity to work with Dan the past 3 years for taxes and I can't recommend him…read moreenough. He is knowledgeable, professional, timely, thorough and has a streamlined, comprehensive process that's easy to complete/follow. I look forward to working with Dan for years to come.

Dan has been helping us fill our taxes for several years now and I couldn't be happier with his…read moreservices. My wife and I have had many changes in our finances over the years, making our taxes complex. Dan was still able to file everything ahead of time with no problem. He manages all documents using secure file sharing services and is always happy to jump on a call to explain the filed return or for general financial questions like energy credits. I strongly recommend him and his services.

Friendly insurance agents - have variety of prices but back office can be disjoint.....read more

Lindsey, company president is very easy to work with. He also has an excellent support staff who…read moreanswered all of my questions. They are quick to respond to emails and provide great customer support.