1. Kings & Queens Consulting

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Boston, MA

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Kings & Queens Consulting

5.0 (1 review)
Closed • 10:00 am - 1:00 pm
Updated 3 months ago

Services - Kings & Queens Consulting

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

Kings & Queens Consulting Photos

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2 years ago

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Tax Relief Advocates

Tax Relief Advocates

(3 reviews)

Back Bay

Earlier today I sat down and wrote a review with 1 star. I did this because the woman Mandy that I…read morehad initially given a 5 star review didn't follow through with ANY of the things she had promised me she would do. I was so let down & disappointed and I sincerely thought I had been scammed. So I wrote a 1 star review explaining my concerns and within less than 2 hours I received a personal call from Spencer, one of the owners of the company. He was so polite & such a gentleman. He wanted me to tell him everything that happened (or didn't happen) and listened to me intently as I took about 10 minutes to explain it all to him. He apologized profusely and explained to me that they were a family business and they were in the business of helping people. He was VERY concerned about the the fact that I had not been helped or promised any of the things that Mandy had promised me. We had a very civil conversation & for the first time ever I realized I was speaking to a business owner that really truly cared about me. Lastly, he offered to help me, explained a whole lot to me & steered me in the right direction. He also gave me his personal phone number in case I needed to call for any reason at all. Spencer has definitely redeemed this company in my eyes. I would now reccomend this company to everyone I know. Thank you Spencer for taking the time to care. You are most definitely a ROCK STAR in my eyes!!

I was told that it would take 6-9 months to get some sort of settlement (either payment plan or…read morelowering full debt). It took 18 months for them to tell me there was nothing they could do besides setting up a monthly payments with IRS, that was exactly what I could have done Meanwhile, all those 18 months it increased my penalties and interest charges and I'm in a worst situation now. They were extremely difficult to get on the phone, nobody wrote notes on my file so every month that I asked to talk to someone, they'd mention that there were no recordings or notes about any previous calls. I got passed around by 5 different employees and I never knew who to speak with. I'd set up call backs in the portal they provided, and could not get people to call me back. Now I've paid $8000 in fees to them because I had to get a loan to pay them all up front, I have increased my debt, and now I'm more in the red than before. I will be looking for an attorney to settle this for damages to my name with the IRS AND get some sort of reimbursement from the company for lack of professionalism on doing the work they were hired to do

Kings & Queens Consulting - taxservices - Updated October 2026

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