A group of us had reserved a boat and captain for a few hours of waterskiing. We arrived on time but then sat around for an hour after we picked out our vests while the captain drove away and got gas, pulled the boat out of storage, prepped it, etc. They knew we were coming so why did it take them so long to get ready after we showed up? Then they told us that someone was coming in an hour for his session. We were baffled since we were supposed to have the boat to ourselves for a few hours, so even if he had gotten us on the water on time, was the new person supposed to wait at the dock for a couple of hours? The ride itself was fine, but cut short because they had someone waiting back at the dock. When we contacted the office afterwards to complain, they claimed that the ride was cut short because of safety reasons since a storm was approaching. Granted it was cloudy that day, but if it was because of a storm, then why did they take someone out immediately after our group disembarked?
We love water sports and businesses that take you out waterskiing are few and far in between by NYC. Had they been professional, we would have been happy to have them be our go to place. read more