We did not rent a boat from them we just wanted to use the boat launch. Which we were able to do and did use. However, they gave no offer to help guide our trailer in the extremely narrow launch site, no information about the lake water being low, places to go etc. Their launch site has a narrow waterway with full boat slips on either side and is difficult to maneuver through, especially for a solo boater wanting to try a local lake. The launch site is much better suited for jet skis, more than one boater and trailers that require minimal manual hook-up. When we encountered a problem reloading the boat, they again offered no assistance. While the lake itself is beautiful and any day out on the water is a pretty good one, this outing could have gone much better with more attentive personnel and better customer service.
Oh and while this wasn't the case for us, if you are not familiar and comfortable backing up with a trailer this is really NOT the launch to try. read more