We have been using NY Tails for years now. I would recommend them highly. Sebastian has been our walker for sometime now. We have a very tricky anxious dog. He manages her well and gets her on her lead with ease. I can't say our dog loves going for walks, but just knowing that Sebastian and NY Tails consistently turn up make the process so much easier is such a relief. read more

We used NY Tails for boarding our dog whenever we were out of town. We loved the easy scheduling, responsive staff, and instagram updates. Our dog loved the play time, outdoor space, and attention! She would always get excited when she realized where we were going. We've moved away and will miss their service! read more

I'm so happy I found this doggy care in my neighborhood. The owners have a huge caring care for dogs. They were great with my foster dog and now with my new puppy. Thank you so much! read more

We have used NY Tails for walks, day care, and in-apartment boarding over the past 4 years. They are responsive, consistent, and dependable, and our dog loves spending time with them. They've been excellent caretakers of our pet and we highly recommend them. read more

The best doggie daycare and an UES hidden gem! I have been bringing my dog to NY Tails for daycare and boarding for 4 years and I couldn't be happier with the care she receives. The staff are all so kind and you truly get the family owned feel. I recommend NY Tails to everyone I know! read more

NY Tails provides the kind of service that every pet parent needs. They're professional and accommodating, caring with kind and wonderful walkers who actually love your furry ones as much as you do! read more

As someone who fosters, this team is so accommodating! They are wonderful to work with scheduling wise, they pair you with a walker based on your need and matching availability. I assured when I'm away that the dog(s) are cared for during the day. Love the chat functionality, visit report, and photos they provide. Additionally, when I've had a foster who needs a little more TLC during the days, they've been wonderful in squeezing them into the daycare schedule! read more

i could not be more satisfied with the professional care given to my dog . they walked him regularly and was attentive to the time he was to be walked .i never had a problem rescheduling a walk and i found there team to really care about my dog . boarding was a pleasure without any difficulties. they are absolutely the best . read more

NY Tails is the best! They're reliable and have experienced walkers that actually care for your dog! Lucas has been walking our dog for years and all I can say is that he is amazing with Buddy!!! I highly recommend this service and in particular Lucas. read more

I have a 4.5 month old Frenchie named Rufus who just had his boarding and daycare trial. We also had a different trial the previous week at another neighborhood doggie daycare. While that experience was good, the care and feedback I received from Arnold at NY Tails was a different level. When I picked him up and asked how it went, I got such a nice overview of his time spent there, and how he was with the other dogs. He even noticed silly personality quirks of his. And most importantly, Rufus seemed really happy when I picked him up! I totally understand why this place has a waitlist for daycare, the attention and love the pups get is unmatched! I can't wait until a spot opens up so Rufus can be a regular. Thanks for taking such good care of my little guy! read more

NY Tails - Rufus at his trial day - Dog Walkers Near Me

5 stars doesn't do this boarding justice! If I could give 10, I would. NY Tails is the best boarding/day care on the Upper East side. They are a small, "Mom and Pop" family feeling daycare (in the owner's apartment building) with an outdoor patio that you can't beat! I recommend this daycare to EVERYONE. Why? Easy booking, extremely friendly and engaging staff, kind owners, and they are ON TOP of their dogs. Once you join, you are invited for a Trial, and if passed, they set you up on a GroupMe Chat. Here they update you on vaccines/shot updates and it's where you can communicate 24/7 while your dog is in boarding. While there are no cameras on site, do not be concerned - they will send you updates on GroupMe of your pups playing with other dogs, videos, or napping. You can also follow their NYTAILS instagram account for Live updates-I love watching Brooklyn and Mocha (my pups) playing while Mom is outta town. I feel extremely safe leaving them here with such a loving, attentive staff. read more

NY Tails - Outdoor space, making new friends - Dog Walkers Near Me

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NY Tails has been reliable in providing visits for my cat for almost a year now. The employees who stop by tend to send pictures of my cat in a group chat when they visit (every pet owner's favorite) and provide a brief status update. I feel comfortable going away knowing someone is checking up on her. There was an issue with the NY Tails payment portal where the total charge it stated for requested services was not matching the amount I was actually being invoiced which was greater in several cases. Upon flagging this, Jessica, one of the coordinators, was exceedingly responsive and helpful in addressing the concern. The payment portal has now been updated to reflect accurate pricing details. I really appreciated how receptive NY Tails was to my feedback and how quick the team was to address it. Great customer service! It's worth taking note of the website to be aware of additional charges that may be applied for early/late and weekend visits. These are very clearly stated on the website, but don't appear on the payment portal/may not be factored into final pricing. It's also worth noting that, at least for cat visits, visit times are structured within a 4-hour timeframe (to allow flexibility for the person visiting to work the visit into their schedule). The 4-hour time period begins 2 hours before and ends 2 hours after the time you select for the visit within the payment portal (Dotimely). For instance, if you select 9am, the person visiting may come any time between 7-11am. This isn't very clearly stated, so it's worth taking note of this to avoid any charges that apply for visits before 9am and after 6pm. read more

We have loved using the NY Tails walking service. All of the walkers have been professional and reliable. Additionally, the communication with the team has always been excellent and timely. We have no complaints! read more

We had a truly amazing experience with NYTails. We have used them for almost 4 years and have nothing but good things to say about the organization and their care of our dog. In particular, our walker Pronthip was head over heels better than anything we could have expected. Her communication, care, and general kindness were exceptional. Pronthip looked after our rescue pup who was head over heels to see her for every walk. We had to move out of NY for work, and saying goodbye to Pronthip and NYTails was the hardest part of leaving the city. They are an amazing service who took incredible care of our dog. We have recommended them to many friends and have nothing but good things to say. read more

I use the 60th st location for daycare. My dog was very shy at first, but really loves it there. Everyone is so nice and truly cares about the pets that are there. read more

I adore the whole team at NY Tails and so does my dog! I'm a first time dog owner and was pretty nervous about entrusting Chipwich to someone new, but the NY Tails team blew me away! They adore Chipwich and Chipwich adores them - from our regular walkers to the team at day care and boarding we've had a wonderful experience. They are responsible, communicative, friendly and enthusiastic - they treat Chipwich like their own dog. The prices are affordable too! Whenever someone from NY Tails is at the door or we're at the daycare, my very very attached dog who usually doesn't leave my side runs away without a second glance because he loves the NY Tails team so much. Chip always comes home from his walks with a big smile on his face. The day care and boarding has a big backyard area for the pups to play in and they have round the clock supervision. I also really liked that they don't crate the pups at night - they sleep in dog beds. I can't recommend them enough - we are moving away and we'll be hard pressed to find another walker/day care like NY Tails. read more

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I have reviewed NY Tails in the past, but after using them for 3+ years (and counting) I wanted to post another review. They continue to be phenomenal. In particular, our daily walker, Pronthip, is fantastic. I truly can't say enough great things about her. She has walked Juniper five times a week, rain or shine, for three years. I trust her completely, and it's so nice to have the same walker everyday. My dog adores her more than just about anyone, and Pronthip seems to genuinely love her job and the dogs. Juniper has some quirks, which Pronthip manages with so much kindness. Also really love their scheduling system and the pics we get from Pronthip. We feel so lucky to have found NY Tails and would recommend it to anyone. read more

My dog went to NYTails daycare for a year until we moved. He was OBSESSED. He would be so excited when we started walking towards daycare and would freak out with happiness if he saw anyone from daycare on the street. It was so clear how much he loved everything about NY Tails. The staff is great - always friendly, accommodating and takes such good care of the pups! We used the walking service too and it was great as well. Its super affordable as well, which is always a plus. read more

I have been working with NY tails for over 5 years! They have walked all 3 of my dogs and each was at a different life stage. I first started with them when I had a 15 year old Maltese and 12 year old lab. Their walker Anton was the BEST! He was always so careful with the 15 year old blind Maltese. He also took amazing care of my 12 year old lab. In the end, he needed a doggy stroller, harness and assistance to walk and Anton provided such loving care to him. I came back to NY tails with a new puppy shortly after my older lab passed. They were always prompt with walk times and very consistent with the care they provided. Even when adding a walk last minute or on the weekends, their walkers were available, professional, and well trained. The husband and wife Team (Kira and Paulo) are AWESOME. Paulo trains all the walkers and so you know your dog is have a safe, enjoyable walk. Their email alert to let you know when the walk starts and ends is very useful and they even let you know if your pup went pee or poop. They have gone above and beyond for my animals and I. On one occasion my poor puppy had explosive diarrhea and made a huge mess. Paulo called me and told me, not to worry that he would clean it all up. When I got home, the apt was clean and there was no trace of the explosive diarrhea. After 5 years with these walkers, I can honestly say you can't go wrong with NY tails. :) read more

We love Bae Tails! My dog has been going there for over 2 years and she runs there every morning. The staff is attentive and accommodating and sends updates and photos as well. We love that they have an indoor and outdoor space there, too! Highly recommend! read more

I live a block away so this daycare would have been the dream set up for my small dog. The pros are - he "seemed" to have a great time on his visit (from photos) but the downside is the 5 different ways you need to communicate with this business (email/GroupMe/DoTimely/text/phone). You will often be scolded- for using the wrong method. Their office is closed on the weekend, so you can't reach anyone to cancel an appointment (if you are new you don't know the app fully.) I tried so many ways to cancel a Sunday Appt when my daughter was in the hospital; but they charged me anyway. Good luck to you guys. read more

We did not have a good experience here. The owner was rude and not friendly to Duke. I was surprised the lack of care and attention- good thing I stayed to watch. read more

NY Tails is quite literally the best dog service around! After 3 years of using their dog walking service for my Lola, I am really sad to be moving to another part of NYC that unfortunately NY Tail does not cover and therefore having to stop her walks with NY tails. From every email interaction to each and every dog walker we have had the pleasure of meeting, they genuinely care about your pup and the service they are providing. Special shout out to Lucas, Lola's walker who has been with us for the last 2 year, he is the nicest individual who is always friendly and accommodating. If you ever decide to start dog walker further down Manhattan I will be your first client! Thank you again read more

THE WORST!! Stay away. The staff ignores the dogs. The staff hits the dogs. The dogs are left outside alone no supervision. The dogs are outside for 15 mins a day. The dogs are neglected constantly. The staff yells at the dogs constantly. The dogs are sprayed in the face with water to make them stop barking. The dogs bark constantly because they are neglected. This is the best place if you hate your dog otherwise STAY AWAY!!! read more

Highly recommend! I talked with a few dog walking companies via email and interviewed two in person. NY tails was responsive and thorough. My pup is new to NYC and having a dog walker so I was a little anxious about it. Paulo was calm and clearly knew how to approach new dogs. He sent me videos and by the third visit, Winston (my pup) was wagging his tail and excited to head off. The app they use for booking is easy to navigate. So relieved to have found NY tails and know my dog is in good hands! read more

If I could give 0 stars I would. This is not an organization that you should entrust your pet to. My neighbor saw the dog walker take my dog outside, stand in front of my building for 3 minutes and bring my dog back up to my apartment. They will change dog walkers without notice and charge you if your dog doesn't want to be leashed by a total stranger. They will change private walks to group walks without notice or permission. I had them board my dog for a couple of nights and she acts like she has PTSD from a war whenever we walk by the building. SHADY SHADY company and I truly hope you don't use them and they go out of business. read more

We used NY Tails with our dog Sadie from the day we adopted her at 7 weeks old until just a week ago when she was a week shy of 4 years old. Sadly, we moved outside of NY Tails' area and had to find new dog walkers. But NY Tails is amazing. Everyone there treated Sadie like their own dog and we couldn't have been happier. The owners Kira and Paulo are excellent and the team is responsive. Sadie had two main walkers over our 4 years: Mally and Vivian. Both were beyond amazing and caring for Sadie. We trusted them 100%. We also occasionally used the day care service and had similarly great interactions. Always got picture updates and were sure Sadie was well cared for. In short, we used NY Tails for 4 years, had two walkers, and used the day care. I feel we know them very well and we'd highly recommend them to anyone looking for a caring, trustworthy and reliable dog walker/daycare. A+. Seriously. We miss them. read more

When we moved uptown a couple years ago we got yet another amazing dogwalker, Pronthi and any time she had a "sub" they were great too. NYTails is extremely responsive, reliable, professional. and affordable. Can't say enough good things about this walking team!!! read more

Hands down the best dog walkers around. Reliable, responsive and reasonable for the amazing care they provide. I love that the same walker comes every day and genuinely loves our dog! Peter is the best and our dog loves him so much - our neighbors have stopped to tell us so! We've been with NY Tails for a couple years now and will never go elsewhere! Thank you for your service! read more

Very prompt on email and great scheduling tech. However I had a less than optimal experience in the two-ish months they walked my dog. Frequent last minute walker changes and then being super late to the walk. On one occasion we had to run home and manage the walk ourselves at the last minute. Totally get that transportation and the subways are not our friend, but it was hard to trust them to be consistent. read more

I have been extremely happy with NY Tails. George has been walking my feisty Chi for over a year and he is the best! He treats all his clients with the most loving care. The communication is great. My baby is in good hands while I am at work. Thanks George! read more

If you're skeptical about how it is possible for a dog walking/daycare/boarding service to have such high reviews, don't be. NY Tails truly is this great. Our dog is not the easiest to walk on a leash. He can be reactive, skittish, and/or excited. We wanted to be sure that whoever was helping us care for him would love him and care for him as we would - despite any challenges. NYTails did that and more. In addition to the amazing care and love they gave to our dog through dog walking, daycare, and boarding, they have a very organized and convenient system for communication and payment. You more or less get real-time responses to questions (and plenty of photos!) and can pay for services in whatever form is easiest for you. P.S. Special shoutout to Maykel and Sarila -- two of the loveliest people who helped care for our dog. read more

We give NY Tails our most glowing review. We have been loyal clients for over a year and a half, and are very sad to leave them behind when we move out of state. We first called them when we felt in over our heads with our new rescue pup Finn, who was extremely anxious in his new NYC environment. I can't thank Paolo enough for putting me at ease - and for giving us smart and effective training information. Finn adapted successfully to the city with Paolo's help. Also: Finn absolutely adores Alberto, his daily walker, and it is clear the two have a close bond. We LOVE Alberto's phenomenally artistic photos of their daily walks. It is rare to find someone who cares so much about your pup - but this seems to be what NY Tails does best. They are wonderful when it comes to overnight stays, too, even offering pick-up/drop-off if you need it. Their online scheduling process is easy and when we pick Finn up, he is always in a joyful mood, which is evidence proving how well they treat him and how much fun he has playing with the other pups. Thank you so much, NY Tails, for your kindness, support & love for Finn! We will miss you terribly! read more

Kicked my dog of daycare with no warning or communication after a year and over a hundred classes with no problems. My dog was just barking at other dogs there was no apparent conflict or aggressive behavior. I really expect a daycare to communicate the issue properly and find a way to work around it. Instead there is a phone call during my work hours saying that it's my dog's last day in the daycare. Issue rose out of nowhere. In addition, my apartment was being renovated so I have no visible solution to keep my dog safe if he doesn't go to the daycare. Imagine someone's disappointment receiving such a phone call after a year of attending this daycare and thinking that your puppy is cared for and in goods hand. I have also been a loyal customer with few pre-bought packages and would really appreciate to have issues like to be attempted to be worked on before getting a last day notice. Even if my packages were bought at the discounted price, I would expect similar level of care and devotion to the new customers. Even given the benefit of the doubt to a miscommunication you can imagine how someone feels or would react getting this information out of the blue. In the following calls, the owner had the nerve to call us names and discuss my personal affairs in an unprofessional and also unethical fashion. read more

NY Tails has helped our family tremendously for the past year. NY Tails is very accommodating when it comes to dog walk schedules and any last minute emergencies life may throw at you. They are very easy to talk to and are very open to any inquiries you may have. We have never had any problems or concerns with how our dog was treated and can't see any reason to use another dog walking business. Our main dog walker Ian has been great with our dog and we have never had to worry about his care. On one occasion Ian carried our dog back home as he was not feeling well on that day. There were other times when it was simply too hot for our dog to walk and Ian had the sense to cut the walk a little short for our dogs own safety. We wish Ian the best on his future endeavors and we will miss him being our dog walker. Overall our experience with NY Tails has been great. They are a business that can be trusted and have employed some of the best and trustworthy people to work for them. read more

Could not be happier with NY Tails. They helped us navigate having a young puppy in an NYC apartment with two owners that both have full time jobs. The technology they use is great. We have had a great experience with our walker and the firm. Our pup loves Eliana! read more

We just love Eliana at NY Tails. Our dog Lucy, a chihuahua mix, just moved from LA to NYC over the summer and was terrified of walking on the streets in NYC at the beginning. Eliana's calm and nurturing demeanor was so perfectly suited for Lucy, and now Lucy actually gets excited and loves her walks (especially with Eliana!). Eliana is truly gifted with animals and I could not recommend her more highly. She is so reliable and trustworthy, and I will tell all the people I meet on the UES with dogs that they should go to NY Tails because of her. We could not have been more lucky to find Eliana and NY Tails. read more

I've been working with NY Tails for about 2 years now and have had a great experience. My dog can be very shy and nervous so I was very particular when looking for a walker. I've been so happy with the walkers at NY Tails. One day, I bumped into my dogs walker on the street and was shocked to see how excited he was to see him (he doesn't get excited to see most people). It was also so easy to schedule each week as my schedule fluctuates - they were always very quick to approve changes. Highly recommend NY Tails! read more

I have been using NY Tails as a dog walking service for months since living in NYC. I have recently found out by a very reliable neighbor that he saw my walker kicking my dog on the street multiple times and he wanted to notify me immediately. My dog is a puppy (not even a year old) with high energy and loves other dogs. I immediately spoke to a manager who was very kind. She told me the owner would call me in a couple days when he returns from vacation. After several messages and emails, multiple days later the owner of the company finally calls me and states he is taking the dog walkers word over mine. The walker admitted to pulling my dog apart from another dog but not to the kicking (I mean who would admit to animal abuse?). The whole time on the phone the owner kept telling me he simply could not believe me or take my word and was mocking my story. Although I did not see anything happen & I am very aware of that, my neighbor did and they felt it was to the point that I needed to know as they have multiple dogs of their own. The owner could not even apologize or call me without me asking multiple times. As the owner of a company, a company that I have given A LOT of money to, they should take more accountability and treat their customers better than that. On top of it all he offered to share his personal life with me to try and make me feel bad for him instead of taking the incitive to reach out to me and fix any issue. The only thing they did was hand me my keys back and cancel all my future walks I had planned. He stated he got to know my walker for ONE week and that he doesn't believe she would do such a thing. Yeah I'm sure one week getting to know someone is proof she would never kick an animal. All in all, be careful of this company. I don't believe in animal abuse of any kind and they want to justify it. I wanted to make you all aware. read more

This is hands down the best day care, boarding, and dog walking service I've ever used. I'm sadly (so so sadly) moving out of their range, or else I would never stop using them. Delwin is my dog walker, and he is so fantastic and my dog adores him. My dog is a little bichon frise, and he can be skittish around new people, but he always liked Delwin. Kira and Julien are truly fantastic and so is the whole team there. Every time I boarded Boo, it went well and I used their doggy daycare for about a month or two once and that was also fantastic. When I first moved to the Upper Eastside, my dog had issues with barking and it was problematic at my apartment complex but NY Tails are SO helpful with that. Really, they are great. I would recommend them to anyone. They are just fantastic. read more