I recently had to replace my battery. The old battery looked like it had leaked acid, and when I…read morefirst looked at it, there was much of the acidic powder buildup on the postive terminal. After cleaning up the corrosion as best I could and installing the new battery, over the next few days I had three instances of the car not starting. On Monday morning first thing I brought my car into CBA, my first experience using them. CBA is very close to my home, within a long walk, and I liked the convenience. The shop is very visible off 44 and very clean looking. I was greeted by Briana, and she was always polite, courteous, and professional. She explained that, without an appointment, it might be the next day before I could get my car back. I understand that shops get busy and that trying to fit in a customer without an appointment requires that the customer be patient. Since I am retired and I have my wife's car at my disposal, I was fine with that. That day, I received both a text and an email with my inspection report. Briana did call me in the afternoon and explained the findings. I was a little concerned that the technician initially recommended a new battery, when mine was brand new. It sounded like Briana had to tell him that the battery was brand new, and then a closer examination was done. Briana and I both agreed that the terminals would need to be cleaned up and possibly replaced due to the excessive corrosion from the leakage of the old battery. The battery would then be rechecked to make sure it was holding a charge. I had hoped that Briana might call me back that day with more information, but apparently no further work was done on the car. The next morning, at 8 am, an hour after they opened, though I had hoped for a call and update, I called and spoke to Briana. She told me she would check in with the technician and call me back, which she did about a half hour later. It turned out that after cleaning the terminals of corrosion, the positive terminal needed replacing. The battery was fine, and the car was ready for pick up. Today, the car continues to be working fine. In summary, Briana was always polite, courteous, and professional. The repair was relatively simple, after the initial inspection, and I was charged what was originally estimated, and that did not seem excessive. I was a little concerned that the technician initially jumped to the conclusion that I needed a new battery, since mine was brand new. Ultimately, the right diagnosis was reached. Since it was a simple repair, I would have appreciated not having to wait until the next day to get my car back, but busy shops sometimes have to do that, if you don't have an appointment. Overall, I was happy with CBA and Briana and plan to bring both of my cars back if I need future service.

This shop told me I needed brakes for over $700.00. I went to another shop which said I didn't…read moreneed any brakes.

Dan is an honest mechanic who stands behind his work. Support Star Tire & Automotive!read more

I really wanted to like this place. I think it has been in Star a long time and is generally well…read morereviewed. Unfortunately, my experience was disappointing. Found a nail in my wife's driver side rear tire this morning around 9, a slow leak at 26 psi for a 32 psi tire. Called around and found a few places that could do the repair today. Two were in Star, and one of them wouldn't be able to repair the tire until 3 or 4 pm. The guy at Star Tire said I could bring the car over right away and they could take care of me. We dropped the car before 10 am. The gentleman said the car should be ready around 11:30 am. That was fine with us, as we had the other car. We were told that we would be called when the car was ready. We had not received a call by 2 pm and we were out doing an errand so we dropped by. The same gentleman told me that they had tried two prior repairs of the tire, but leaking persisted. They were on their third try. I've never had a flat take three attempts to repair. We were told the car would be ready shortly. We decided to wait in the car. The repair was completed within about 10 minutes, we paid, and were preparing to leave. Dan, who I believe is the owner, told us to check and make sure that the key was in the car. It wasn't. Went back in and had to wait another 5 minutes because they didn't know where the key was. It was eventually found and we were on our way. 3 hours after we were told the car would be ready. I appreciate that they were able to take care of my car today. Everyone is nice here, and they seem to do a good business. As I said, they are well reviewed. We just moved to Star in June and I am looking for an auto shop to take care of the maintenance and repair of both our vehicles. Unfortunately, after this experience with ST&A, I'll be looking elsewhere.

The staff at the Star location were extremely accommodating in getting me in for an alignment after…read moreI missed my appointment by over an hour due to my own error. They were able to get me in well before the end of the day and I could not be happier with the service I received.

Made online appointment for a wheel alignment. Entered my vehicle's information as requested. Had…read moremy vehicle towed to the shop to be greeted by technician to say he was unable to do it due lack of the right equipment.

They were really nice but they wanted an outrageous amount for the part that was needed.read more

I took my son's ATV wheels in to have tires swapped out that he provided. I had called two tire…read morestores and they charged $19.50 and $17.50. I dropped off the wheels thinking it was one of the shops in town that I had called. Brunel Point S charged him $5 per wheel more. My fault for taking to the wrong place but it cost more than the big corporate store down the road.

Felt very uncomfortable there as a woman. They didn't seem like they wanted business. Mike did give…read moreme a ride back home, which was nice, but they called me 30 minutes after I dropped off my car to tell me that they couldn't even run a diagnostic because they don't have the "new" coolant or whatever for my 10 year old car. Not sure if they only work on cars that aren't this decade, but not helpful & a complete waste of my time!

Requested a quote, gave car year make and model and what needed done. Got a message back with only…read morea phone number stating to call for an appointment. I again asked for a quote and got told they needed my engine size... the engine for my specific y/m/m only comes in one size. I dont trust a mechanic that couldnt find that out or know that on their own. Would not recommend.

Car broke down on a road trip and it was towed here. Dealt with Jennifer who was super helpful and…read morepatient who waited past closing time even. Would definitely recommend these fine who folks who clearly care about customer service and earning your business.

I had my car towed in to these guys and they diagnosed my car and replaced the fuel pump. They were…read morevery friendly and Ace even came to pick me up from my place and gave me a ride back. He also put some gas in my car to test drive it and didn't charge me. When I went in to the shop it looked like they have a thriving business going on so everyone must like their service with a smile. I wasn't familiar with any mechanics in the area since I just recently moved back here after loving in Eagle and Nose the last few years. I paid more than I would have liked to but Inflation had caused everything to go up. I'm sure they are inline with the industry standard for the cost of their work. I guess I'm just cheap in my old age. Anyway they were great and went out of their way to get me up and running again. Thanks Guys and Sara.

very helpful in finding my problems and his follow thru with phone in checking to see how it was…read moregoing - thank you

From the owner: Zimmerman's Rescue and Repair offers fast, reliable mobile mechanic services, bringing expert car…read morecare to your door or roadside, anytime, anywhere.