I absolutely love this place! I love having the private sauna to myself and the red light therapy…read moreis a plus. The tv with options to watch something or listen to music while you're in there is super nice too.

I've been here many times & have referred two friends who have become their regular customers …read more Typically it's a good experience. My boyfriend recently got the norovirus, and I also have a pretty heavy period, and did not want to risk spreading all that love. So I tried to cancel. The front desk was pretty snarky and did not listen to me. She kept on cutting me off and made me feel bad. I've been a good customer, but after being treated like that, I won't be coming back. Too bad they won't get my business or referrals anymore. It's a no go if a place can't treat their customers with respect.

The spa is nice, although it was much smaller than I thought it would be. The co-ed section felt…read morereally busy the entire time we were there and it was hard to get chairs because people were saving them with towels. I liked doing the cold plunge after the sauna and napping in the heated chairs. I didn't like that they didn't have bathroom amenities like hair dryers and razors out and available. I feel like they should just provide them without us having to ask. However, the massage I got was incredible and the best part. I have to give a shout out to Henry. I have chronic pain and was suffering from a flare up when I visited. The pain relief I got from the massage was so great that it made me cry. He knew all the areas on my back and arms I was feeling pain without me telling him and he used just the right pressure to relieve the muscles. I hadn't felt that good and relaxed in years. Thank you so much! I wouldn't go back just for the spa but I will definitely go back every time I visit for a massage and spa. We already booked our next trip and will be staying at Fountainebleau for this!

I've been here a total of three times since 2024. My first two times I had massages with Heidi and…read morethey were fantastic! However, my most recent visit (a few days ago) Heidi was not available and I had Gisele instead. She was kind at pickup, however, as we were talking through the consultation she visibly started becoming detached and I caught her slightly roll her eyes a few times after I asked some questions about add ons. While she stepped out and I was about to get on the table, I stuck my head out into the hall to ask to add an oil add on and she was leaning against the wall on her phone. She immediately put it away and said she could add the oil (I forgot the name of it). I thought this was a bit unprofessional since there are guests walking up and down the hall. During the massage, I asked for her to lighten the pressure and her responses were clipped and she seemed annoyed. I did not feel relaxed after and felt like a huge inconvenience to her. I always go down to enjoy the spa and it honestly was chaotic this time. I always enjoy the sauna shows (Joli is amazing!). The common area was too over crowded and it was LOUD. I get it, it's a social area but the employees should be able to ask to lower the voices in a spa, right? Apparently not. I asked Rolli (he said he was a supervisor) about it and pretty much said that's how it is and I could go to the female only side for more quiet if I wanted. I then saw him approach a female employee with orange hair and they seemed to laugh about it as she looked over my way. Also, all of the warm stone chairs had towels/robes on them to block anyone from sitting while everyone was in the pool. So no one else could enjoy them and again the employees didn't do anything about it. Okay.... I felt unwelcome in that area with them so I went to the ladies side. The hot tubs edges had black/green goop building up. Half the showers are broken. There were dirty cups/bowls everywhere. The star lounge had dirty towels built up. I went to the desk (where they give you your shoes) and there were about 7-8 of them standing inside...men too! Why can they see into the ladies only side? Again, fine I'll move on from that...but they were all so so loud and just laughing and chit chatting. You could hear them in the locker changing areas and the couches where you enjoy the snacks. While the entire spa was a mess! I got changed and left. I didn't even want to mention anything at the reception desk. It was overwhelming and underwhelming all at the same time and just wanted to get out of there. I honestly won't be coming back. The facilities are not being kept up with anymore. The service quality is very low. It was such a bad experience, there are other spas that offer better value for your money.

A great spa experience. Massage was incredible. I love the different temperature pools. I must say…read morethe music they play is my favorite part of the experience. The place is super clean and everyone is very attentive. My massage was great, perfect pressure and the hot stones and aroma therapy was great. I will continue to visit.

Our service was unexpectedly amazing! We had a few hurdles before our experience began when we were…read moretold that they don't do services here and we would need to get them at the spa at Mandalay and then walk over to use the amenities. That is actually not the case, and we were able to get our services here and enjoy the amenities here. Our pedicures were absolutely amazing and Z and D did a fantastic job! April was also incredible attentive and helpful with our experience. We really enjoyed the steam room, sauna and cold dip, but the massive hot tub takes the cake! It was so relaxing to have such a large hot tub where you can submerge up to your shoulders while standing! We also were able to unexpectedly enjoy a fantastic lunch at the spa. At check in we asked if we could order lunch and we were told we there was no spa restaurant and they recommended walking down to the food court. However, luckily we found information indicating that there was in fact a way to order lunch to the spa and we had a nice lunch. Overall a fantastic experience and a great hidden gym. The advertising and website of this place truly does it a disservice and doesn't show how fantastic it is.

I purchased a sauna package on Groupon. It was super easy to call and set up my first appointment…read more They did request my credit card for security. When I arrived to my appointment, the young lady showed me to my room and gave me a very thorough explanation of how to utilize the space. They had towels, a shower with body wash/ shampoo, massage gun. The room was clean and comfortable. - I would recommend bringing your own shampoo and conditioner if you need something more specific. I'm looking forward to returning and trying out all the other options at the spa.

Very clean spot with a super friendly staff. I'd definitely recommend it to anyone…read more Booking online is easy, and they offer happy hour specials Monday through Friday. Honestly, they have some of the best deals in Vegas. Parking is simple, and the location is easy to find. They also provide a cold towel if you need one and always remind you to stay hydrated beforehand. 5 stars all the way.

I'd give this Korean spa about 3.5 stars overall. The place itself was very clean, and I honestly…read morehave to say they had a lot of amenities. Every room felt unique, and I really enjoyed exploring the different spa areas. The woman who did my body scrub was AMAZING. She was incredibly thorough and seriously got every inch of my body. The massage afterward also felt fantastic. My skin honestly never felt so soft and smooth afterward -- literally baby soft. That said, there were a few downsides. First, I was surprised they don't provide slippers. I've been to several Korean spas in LA and San Francisco, and I've never experienced one where you either had to bring your own or purchase it there. And they had nothing to dry your hair or curl your hair after you were done with your services. No Q-tips, no tissues, no hair ties, hairspray, deodorant, or anything. Also, I'm not from Vegas, so I had no idea about the area until the Uber dropped us off, but the neighborhood felt very sketchy and honestly a little scar. The inside of the spa felt completely fine and safe, but the outside surroundings definitely caught me off guard. In fact, the Uber guy, who had dropped me off, told me not to wait outside. As across the street was a place where you go in for parole and to check your ankle monitor. I also felt the woman at the front desk could have been more welcoming or informative. Most Korean spas I've visited usually give first-time guests a quick tour or explanation of the amenities, but that didn't happen here, which made it feel a little awkward at first. Unfortunately, I didn't get a chance to try the restaurant since I arrived right when they opened in the morning and it wasn't open yet. Overall though, despite a few issues, the scrub service alone was worth the visit.

Just got back from my first visit to The Imperial Spa and I feel fan-freaking-tastic!…read more For all the mixed reviews I see on this place, I had a very enjoyable visit. I decided to purchase a day pass, which runs $45, 7 days a week. There is some really value here with that price. At check in, the receptionist was very friendly and asked if it was my first visit. She explained what was on the first floor (gender separate) and what was on the second floor (co-ed). She also handed me the "uniform" and a locker key (on a scrunchie), as she called it, for the co-ed spaces. Cool! And off I go! I went to the gender separated men's side first and set myself up with a locker. Like I said, this place is deceptively huge. The locker space has plenty of mirrors and stocked with all kinds of toiletries. The men's wet area is over to your left and the co-ed dry sauna and staircase leading to the co-ed second floor. In the wet area there is a massive hot tub! The jets on the sides are kind of weak, but the ones in the back are perfect! I spent a good chunk of time in here! You also had 2 steam room area side by side. Kind of odd since they are both fairly small. The steam was fantastic though! Also spent a good chunk of time in here! lol Finally, I decided to put on the "uniform" and do a little exploring. There is a TON of lounging space and quiet spaces upstairs. It was very quiet and peaceful. I spent a little time in the Ice Room and that was pretty chill (see what i did there?? See? :) Personally, I'm not a big fan of the cold as much as the warm/hot. The red clay ball room is something I had read about yet never experienced before. It was a very interesting and unique experience. I NEVER fall asleep in spas (or in public, really), but after a few moments of laying here I started to legit doze off. Definitely want to do that again. I've seen cleanliness mentioned in other reviews, so I guess I was braced for something, but it seemed very clean to me. You can tell the building is older, but its much nicer inside than you might think from the area it is located in. There is some real value in that $45 price also. You can get here as early as 9:30 am and, I believe, they are open until 8:30 pm. I only needed a couple of hours today, but the reset it gave me was worth it. Yes, it may not be as opulent as a lot of strip spas. You will also pay an average of $120 and up for that difference. There are only (2) things I did not like here. (1) You only get one towel. I'm not one of those guys that grabs a stack at a time, but man, you should be able to get a second or third towel if you are there long enough. (2) No sandals. This is the big one for me. Too easy to pick up funguses and other unpleasant things walking around everywhere in your bare feet. I will bring my own next time, but this was less than comfortable for me. All that said, I will be back. I love the steam and hot tub a lot and now I want to go back and do the red clay ball room again. I will just bring an extra towel and some sandals with me next time. lol I wavered between 3-4 stars, but they were nice so that gives them the bump up to 4 stars. 4 stars.

Spent all day there and it was wonderful however a few things:…read more Bring something to put on your robe like a hair clip to identify your robe. Someone grabbed my robe from a hook outside the steam room I didn't realize I had someone else's robe I was a bit grossed out they gave me a fresh robe. My robe had a pocket with a lip balm the robe that was left didn't have a pocket and it was a while before I realized it Ladies who come together in groups. Yes it's whatever special event you're celebrating but there are other people there for peace and serenity and we don't want to hear your loud conversations please save it for the casino. The refreshments isn't a buffet and social hour. Please keep it down.

I came here for a spa day (included with booked service I.e massage). It's located in the Augustus…read moretower--floor M (can be accessed from any elevator). They have a room with hot tub, cold plunge, and body temp pool and heated stone lounge chairs; and a sauna, steam room, and arctic room that dispenses ice from the ceiling. I liked the cold room, which doesn't seem very common in spas. There's also a larger heated whirlpool. None of the pools/rooms were overly hot/cold except for the cold plunge, which I thought was nice. Snacks included small apples, dried apples, granola bites, and chocolate biscotti. They also have coffee machine, herbal tea, and flavored water machine. There is a red light mask and a pair of compression boots you can use. It's gender-specific and clothing optional. They give you a robe and slippers. When I went, we were the only ones that went nude; everyone else wore bathing suits.

5 star customer service clean facilties. My boyfriend was diagnosed with liver cirrhosis coming…read moreoff a week stay at hsp. Since starting treament he has dramatically improved mobility, energy stimulation and labs improvement. There is not enough space to go over all the benefits of this process. Highly recommend Even my athletic semi pro sprinter daughter uses the baths for recovery. Thank you Kaqun

The service by Kayla and Shania was excellent. They explained my service benefits to me and shared…read moreabout the benefits of them ( sauna blanket and the oxygen bath). As well as the valuable and holistic benefits to the Kaqun drinking water for healing. I purchased two bottles to aid the healing of my aunt after dental surgery. I can't wait to hear about her healing journey with the water. I didn't give it a 10 because the buzzer to call for help wasn't working in bath. The water in the coffee machine was too hot and burned the top of my mouth. I recommend turning that down so doesn't happen to other customers. I appreciated the clean atmosphere and the free snacks and goodies. The atmosphere was beautiful and natural materials that made me feel grounded and at peace after detoxing. I will definitely will be back.

Visiting Drop is an easy way to relax on a weekend morning. The facility is very clean and the…read moreamenities are great! In addition to your towels, there's a frozen towel to keep you cool in between rounds. There is a water refill station closer to the entrance with Himalayan salt to replenish those electrolytes. You can even grab some weights on your way in to intensify your session. The sauna has speakers that connect to the TV so you can watch stuff to help the time pass. Another cool feature is the color changing lights. There's a card that mentions the benefits of different lighting. Overall, I had a great experience but the temperature didn't get as hot as some other saunas and a recovery room would be a nice addition for extra relaxation.

Absolutely love this place. Staff is so friendly, and everything is so relaxing and clean. I love…read morethat I can adjust the temperature in the sauna if it gets too hot. They also have Netflix! I literally had the best experience and can't wait to go back.

My boyfriend decided to book us a much needed couples massage after EDCLV weekend and we were able…read moreto get a same day appointment. From start to finish, the staff were really communicative with the entire process and asking questions to get a better understanding of each client's needs. Prior to our massage, my boyfriend has been experiencing back pain as a result of frequently driving long distances. Our massauses really knew how to respond to our bodies, providing the perfect pressure and addressing the tensions in our targeted areas. The staff truly have perfected creating a relaxing environment by being thoughtful and intentional with every word and action in their treatment. As a promo, they offer new clients a complimentary voucher for future use(1hr) in the salt room (with future appointments). For the reasonable pricepoint, there is so much care gone into each treatment, you truly feel a sense of relaxation and rejuvenation. I've had massages from budget friendly to luxury, but the comparative pricing + thoughtful experience definately has their competitors beat. I would definately come back the next time I am in Vegas.

We had a couples Bliss and it was amazing!! Facial and massage perfect. The salt room was a little…read morebusy with people that didn't silence their phones but overall amazing experience.

Such an amazing place and I'm more impressed with the prices. Definitely going to be my second home!read more

I've been a member for a year now. Best decision ever! Staff is great, love all the classes, love…read moreeverything about Hotworx.