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    Nuts Factory

    4.0 (1 review)
    Closed • 11:00 am - 10:00 pm
    Updated 1 month ago

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    1 month ago

    Helpful 57
    Thanks 24
    Love this 47
    Oh no 0

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    Candle Time - Piano

    Candle Time

    3.3(7 reviews)
    0.1 mi

    Terrible customer service. My girlfriend and I walked into Candle Time at the Dream Mall, and the…read moreemployee didn't greet us, welcome us, or even ask if we needed help. She looked directly at us and then proceeded to follow us around the store without saying a single word. It was uncomfortable and honestly insulting. If you're going to follow customers around the store, the very least you can do is acknowledge them and offer assistance. We came in as potential customers, but the complete lack of basic customer service made me lose any interest in buying something. I don't understand how a retail store expects to make sales when customers are treated like an inconvenience--or worse, like they need to be watched instead of helped. Management seriously needs to address this employee's customer-service skills. Based on our experience, she was not doing her job effectively at all. I definitely would not return after being treated this way.

    A cute selection of candles but the woman who works there is extremely rude. I was going to buy two…read moreof there candles and asked for a scissor to cut a tag off something I bought in a different store she gave me a nasty look and said why do you want my scissors. Btw the scissors were right at the check out counter. I explained I wanted to cut this tag off and she said no really rudely and continued to stare me down. So I said okay never mind and put the candles down and walked out. A oh no sorry I can't or something would have been fine but the rudeness to a simple request was what turned me off and I will not be shopping here.

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    Nuts Factory - chocolate - Updated October 2026

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