Called Rick's for a basic bathroom repair, they did a good job taking care of it. Turned out be a…read morenightmare afterwards. They discovered after the repair that We had a bigger problem to the point were the town had to be called to shut my water down in my house, not knowing if we were going to have water for hours or days Ricks went above and beyond to make sure that did not happen, what could have been a weekend nightmare Rick's turned into a miracle. Water back in my house within a couple of hours, GREAT RESPONSE TIME GREAT SERVICE CLIENT FOR LIFE!!!! THANK YOU NICK!!! HIGHLY RECOMMENDED!!!

Rick's Plumbing was fantastic! They were incredibly quick to come to the house, found and fixed the…read moreleak, and then went a step further by finding a solution to prevent the problem from happening again. I really appreciated their responsiveness, knowledge, and attention to detail. I would absolutely recommend them!

I wholeheartedly recommend Marlon and Outfront Plumbers to anyone looking for a reliable, honest,…read morefair-priced, and skilled plumber. From our first phone call, Marlon's wife is well-informed, kind, and was attentive to the urgency of our situation and we found scheduling very easy. Marlon was punctual and extremely diligent with a very stubborn and very clogged drain system. I appreciated the time he took to explain the problem and his focused diligence in resolving the issue. We will absolutely call Outfront Plumbers again when needed and recommend them to anyone in need of an excellent professional plumber.

Outfront was able to come out quickly & repair 2 of our toilets whose insides needed replacing…read more Work to be done was explained & all removed parts that were to be replaced, were inventoried & identified after job completed. Outfront was able to find all the parts at THD & went to get them & returned quickly to do the work. Outfront kept the work areas clean & dry & we found his flat-fee labor charges fair.

I found Master Plumbing & Air when I was in a bit of a bind and needed someone to come to my home…read morequickly to address an issue in my laundry room. After calling several of my usual plumbers and finding that no one was available, I did a quick Google search, called Master Plumbing & Air and was introduced to the master himself - Aidan. From the moment he picked up the phone, Aidan was incredibly responsive. He understood the urgency of the situation and made time to come out and help me right away. And I'm so glad he did. Not only was Aidan knowledgeable and completely prepared with everything he needed to tackle the job, he was also incredibly personable, reassuring and easy to work with. He took the time to explain what was happening, offered helpful insight along the way and made me feel completely comfortable with the process. He successfully tackled step one of the job and then followed through by returning a few days later to take care of step two. At every turn, I felt like Aidan genuinely wanted to help solve the problem, and he was willing to go out of his way to do so. As someone who really appreciates great customer service, I was impressed. Aidan is clearly someone who knows his craft, cares about his customers and takes pride in the business he's building. I'm always happy to support a great entrepreneur, especially when the service matches the ambition. I couldn't recommend Aidan and Master Plumbing & Air more highly. He's now the first person I'll call the next time I need a plumber - although, with any luck, that won't be anytime soon.

The technician Aidan is very knowledgeable, professional, and kind. He fixed my AC and snaked my…read moredrain. I definitely will call him next time something needs to be maintained or if something breaks down. 10/10

I told him I needed someone to install a dishwasher, explained 2X that's what I needed. He said he…read morewould come to do so in a few hours, had to call him close to the time to confirm, only then he said he was delayed. When he finally came to the unit, he said to my tenant that he doesn't do dishwasher installations. He wasted my time (and his). Not sure why he showed up even though I explained to him 2x I needed someone to install a dishwasher.

While they did take care of the problem which was a clogged toilet, the guy that came out left my…read morebathroom a gross mess and I had to reattach my toilet myself as he did not do it I didn't expect it to be a clean job but I also didn't expect the level of mess left behind and for the job to be left unfinished. Who takes off a toilet and doesn't reattach it?.

Call Al's on Saturday to repair basement faucets for washing machine. They offered to come on…read moreSunday, but I scheduled for Monday to avoid the weekend. Repair went well. Mike, the plumber did a quick, neat job. I did have a dispute about the cost. I sent an email to the company, which the responded promptly to. The dispute was resolved amicably.

Make sure you discuss pricing in advance before you receive a big surprise like I did. They arrived…read moreto my house in an ambulance and charged me an incredibly high amount. They weren't able to finish the work for reasons beyond my control and weren't flexible in working with me at all. Definitely would not recommend.

Breaker blew to our hot water heatwr on a Saturday morning. Mr. Finelli came within an hour and…read morerepaired it for next to nothing. We have a new go to electrician. Very nice, quick, and professional. Thanks so much!

I phoned Finelli electric because they were referred to me. I had lights that went out after use…read moreof a blow drier and the breaker was broken. Mr. Finelli sounded busy but would fit me in and he phoned the very next morning as he was working in my condo complex and could squeeze me in. He found that the breaker had gotten stuck and it was a quick adjustment with his screw driver when he removed the box. He said sometimes they get stuck. I went to pay him and he did not take payment for the adjustment. He also kindly walked me to the other side of the building and showed me where my main breaker was located, because I asked him if he could let me know its location. He was accommodating and pleasant. He also arrived promptly. When I went to write him a check he told me that there would be no charge for the simple adjustment. Wow! Needless to say if I ever need anything done again that is major I will be phoning Finelli.as he is skilled, reliable and reasonable. He could have easily charged me. Someone who does not charge for a service call for an adjustment is someone who I can trust!

I had another company look at my system as it started acting up. They gave me me an estimate to…read morereplace the entire system and I said how much do I owe you for the visit and sent them on their way.... I called Alpha at the recommendation of my Auto mechanic shop. It was earlier in the day so I didn't hear from them for a few hours. I had called other places and they were too busy or not what I was looking for. It was going to reach 100° this week and today was Monday. I received a text from Scott, the owner saying he'd be reaching out soon. Shortly after we spoke on the phone and I told him the symptoms of my system which is an old Trane(it's hard to stop a Trane). Right away he knew what to look for and said he would make it tonight and I jokingly said "we're up until midnight"... Well sometimes after 7: 00 pm I got a text saying they are on their way. They showed up and with no hesitation. Went right to the system and started analyzing. They found what was wrong within a couple of minutes and immediately started to do the repair. I had my lady go inside and turn the AC on and boom the compressor kicked on as it should have which is the unit outside the house that was kicking on and off. No fuss, no muss and we are now getting deliciously cold air again! HECK YES I recommend this company.. Thank you Alpha Tech

Our boiler stopped working suddenly. I called Scott and he responded immediately. Mind you it was…read morethe afternoon and he was leaving on vacation the next day. Despite this he came all the way down to Branford at 9 PM just so we could be operational. Our motor was blown and he replaced it with a shiny new one right away. He could have not answered since it was end of day and he could have scheduled me after he returned or referred me to someone else but he didn't. He was responsive and upon meeting him, you could tell he cared. He also was very reasonably priced (and given the circumstance I fully anticipated it was going to cost me an arm and a leg)! Superior service! I will be using Scott for all my HVAC needs moving forward!

Best plumber I have ever used after 35 years in my home - meticulous, thorough and very reasonably…read morepriced for the level of expertise and knowledge they bring. 10 stars

We called this firm for replacement of a laundry room shutoff valve which admittedly went great…read more However we also had them replace an old toilet and foolishly (our fault) agreed to a cost of $700+ to do so, and the part that is the worst is they did a poor job - the new toilet was shaped slightly different from the old one and hence butted right up to the shutoff valve - instead of fixing that, they left it as-is (without asking first, in which case we would have authorized the fix), so now the shutoff is impossible to turn, so if it ever breaks or leaks we're unable to turn it off. Also my wife had asked for a brushed nickel flusher which was not standard to the toilet so they slapped on a cheap and smaller handle that now wiggles and you can see the handle hole. I was not home to supervise this and my wife was new to home improvements at this time so she signed off on this horrible work. I tried to call and get someone out to look at these issues and we couldn't get a call back. We have since found two other plumbing firms that do perfect work and are much more affordable. Don't waste your time and money with this place.