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    Bonner Plumbing

    3.0 (2 reviews)

    Services - Bonner Plumbing

    Plumbing inspection

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    10 years ago

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    11 years ago

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    Plumbums

    Plumbums

    4.6
    (32 reviews)

    Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

    Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

    Peter White Plumbing

    Peter White Plumbing

    3.9
    (7 reviews)

    Great work- affordable and professional. Arrived right on time and took care of my problem quickly…read moreat a fair price. Thank you!

    I've hired Peter White Plumbing on 3 occasions to do various plumbing work. They installed…read morebathroom fixtures and fixed minor leaks. Their prices are very high ($1,200 to change a shower head and faucet, plus fixing a leak in the water pipe leading to tub faucet). I won't be using their services again and would not recommend them for the following reasons. First, they are unreliable in that they are rarely available for urgent appointments and don't return calls for 2-3 days if at all. Second, the woman who answers the phone is consistently negative and rude. And third, the following situation: I hired them recently to check on a water main leak in my basement while I was of the country. I didn't hear back from them despite calling twice for an update. 6 days later my tenant called to tell me there was 6" of water in the basement and more was pouring in. The water company and fire department were on scene. I ended up having to hire an excavation team to replace the water main. This would have happened anyway but I probably could have avoided the 6" of water, mold and the displacement of my tenants if the plumber had actually checked the leak and advised me of the problem. To add insult to injury, I received a bill from Peter White for advising me (I never heard back from the with advice), along with an unauthorized repair to a tenant toilet. When I called Peter White to discuss the charges, the woman who I spoke with (Betty?) told me they would null the charge but that they wouldn't work with me again. I'm happy that I won't have to fight the charge but found this woman be to really abrasive and unpleasant. She informed me that they had many other happy customers and I should go elsewhere. No problem with that, any plumber that will allow a leak to fill my basement with water and then try to charge me for it doesn't deserve my business.

    Nutmeg State Drain

    Nutmeg State Drain

    3.7
    (3 reviews)

    I'd like to preface by saying I rarely if ever write reviews for anyone. Dave was incredible…read more Huge backup in my house for the second time in 8 months. Called roto-rooter in a panicked emergency the last two times and they sucked. Absolutely awful, never addressed situation, wasted everyone's time for 4-5 hours, never unclogged the pipes, and I STILL had to pay them. Absolute robbery. NUTMEG STATE DRAIN and Dave was amazing. He took the time to actually explain to my wife and I all the possibilities, was honest about not knowing exactly what it was until he got eyes on it, and unclogged the pipe, by himself, in half the time. Literally 2 hours if that and house back completely up and running. I had to live with no water for 2 days with roto rooter in the past. Dave's price was more than fair. I would have given him double had he asked for it, possibly triple no joke. The owner of the company still getting his hands dirty after all these years says something about his character. Would HIGHLY recommend to anyone dealing with any issues. He had a slammed day and I called him as a reference from someone else and he made time for me anyway. I love this guy seriously; shouting his name to anyone that ever has issues. Also calling him for maintenances every other year. Just to recap; ROTO-ROOTER and other plumbers said everything from jetting my pipes all the way to my entire front yard having to be dug up. Dave was able to use a strong fast rpm snake with multiple heads and unclog the entire thing by hand in less than two hours. The guy literally saved me thousands and thousands of dollars. My wife and I couldn't be happier. I added a picture of the monster of a root system he removed. WE LOVE YOU DAVE. IF I COULD ADD: the review under me by "Elf" whatever is complete nonsense. The person did not even do business with this gentleman and leaving a one star review for a hard working human being trying to support his family does a disservice for people out there actually looking for good plumbers. He is quite possibly the best one I've ever worked with; and I've been in the construction industry for 10+ years.

    No stars if I could. I watched a young woman ask him to move his van a little so she could pass…read moremore comfortably between him and the side of the road. He was 2/3rd in one lane and 1/3rd in another. He had no traffic control such as hazards or cones and his trailer was crooked as well. The man immediately got nasty with the girl and refused to move, telling her to go back to her state and that she was an idiot. At this point the girl began to yell and he recorded her, which is illegal in the state of Connecticut. I wouldn't hire the piece of work if he was the world's last plumber. He also told her the resulting traffic jam was her fault, when he was the one who refused to move

    Bonner Plumbing - plumbing - Updated July 2026

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